[jitsi-users] Video fails, missing codec


#1

Hi there,

Thanks for makig jitsi!

I'm on Ubuntu Lucid, and video calls work fine to Jitsi on OSX.

Can't do it to Windows 7 though; get the "null" error message, which according
to Googling means that the H264 codec is not available.

Does the H264 codec need to be explicitly installed on Windows?

Thanks, Carlo


#2

There's no need to separately install a codec. Could you please send us your logs? Https://jitsi.org/Logs

Ingo

-- sent from my mobile

···

Le 01.08.2013 à 10:16, "Carlo Capocasa" <carlo@capocasa.net> a écrit :

Hi there,

Thanks for makig jitsi!

I'm on Ubuntu Lucid, and video calls work fine to Jitsi on OSX.

Can't do it to Windows 7 though; get the "null" error message, which according
to Googling means that the H264 codec is not available.

Does the H264 codec need to be explicitly installed on Windows?

Thanks, Carlo

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