[jitsi-users] Update Caller ID on attended transfer or pickup


#1

Hi there!

When I perform a blind call transfer/forward to another extension, the caller ID of the inbound caller is displayed correctly at the target extensions client.
I.e. A calls, Operator (O) answers, O (blindly)) transfers to B, B sees A is calling.

If the same is done with an attended transfer, B sees only O's ID. Is there a way to update the caller ID once the transfer is complete, so that B sees A's ID?

In another scenario, A calls B, but B is not there/can't answer the phone. C picks up the call (e.g. calls "*8" to redirect the call). Now C see's "*8" as the caller ID. Can this be changed to show A's ID instead?

Any suggestion is appreciated!

Regards,

Peter


#2

After long time, I wanted to ask if anybody has an idea on my initial question?

Kind regards,

Peter

ยทยทยท

Am 2016-12-15 um 16:51 schrieb Peter Schmidt:

Hi there!

When I perform a blind call transfer/forward to another extension, the
caller ID of the inbound caller is displayed correctly at the target
extensions client.
I.e. A calls, Operator (O) answers, O (blindly)) transfers to B, B sees
A is calling.

If the same is done with an attended transfer, B sees only O's ID. Is
there a way to update the caller ID once the transfer is complete, so
that B sees A's ID?

In another scenario, A calls B, but B is not there/can't answer the
phone. C picks up the call (e.g. calls "*8" to redirect the call). Now C
see's "*8" as the caller ID. Can this be changed to show A's ID instead?

Any suggestion is appreciated!

Regards,

Peter

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