Something we have noticed with SIP accounts on Jitsi.
When looking at the main window (contacts list etc). The name of the user
above the "global status" and beside the photo seems to be incorrect.
I would expect it to use the SIP "Display Name" however its using the SIP
ID, and as we use Asterisk, that just means it shows the user extension
rather than their name...
What makes things more messy, we have a XMPP account added as well for
chat, this pulls the correct full name (from the First Name field as it
looks like Jitsi doesn't pull both the name fields from Openfire correctly)
however depending on which account signs in first, some users get their
name displayed and others get their line displayed... And there is no way
to change it or set a default
Its very inconsistent
Ideally we would want to see "Full Name (Line)" but "Full Name" (from
either XMPP Name or SIP Display Name) would be ok too...
Whats the best way to request this ?