[jitsi-users] SIP calls fail after system upgrade


#1

Hi,

Did you check the logs, there can be some clues?

Regards
damencho

···

On Sat, Dec 10, 2016 at 4:12 PM, Adelino Rocha <aderocha1a@gmail.com> wrote:

Hello.

        I just upgraded from Fedora 24 to Fedora 25 and Jitsi is no longer
able to establish SIP calls.

        I tried to revert to a previous version of nightly builds and also
tried downgraded to stable version 2.8 but problem remains, so I tend to
conclude that problem is not in Jitsi itself but in some dependency from the
system.

      So, my question is, does Jitsi requitres any external lib or
dependency provided by the system that I should look at ?

    Regards,

               Adelino.

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#2

Hello,

        there is no much log available.

        should I put some appenders to finest level ?, which ones ?

Regards,

             Adelino.

···

2016-12-10 22:40 GMT+00:00 Damian Minkov <damencho@jitsi.org>:

Hi,

Did you check the logs, there can be some clues?

Regards
damencho

On Sat, Dec 10, 2016 at 4:12 PM, Adelino Rocha <aderocha1a@gmail.com> > wrote:
> Hello.
>
> I just upgraded from Fedora 24 to Fedora 25 and Jitsi is no
longer
> able to establish SIP calls.
>
> I tried to revert to a previous version of nightly builds and
also
> tried downgraded to stable version 2.8 but problem remains, so I tend to
> conclude that problem is not in Jitsi itself but in some dependency from
the
> system.
>
> So, my question is, does Jitsi requitres any external lib or
> dependency provided by the system that I should look at ?
>
> Regards,
>
> Adelino.
>
> _______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users

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#3

there is no much log available.
should I put some appenders to finest level ?, which ones ?

Did you only check the console output or the logfiles at ~/.jitsi/logs?

I just downloaded and installed 2.9.5535 on a afresh Fedore 25 VM and SIP calling works just fine.

Regards,
Adelino.

Ingo


#4

Hello Ingo,

      well I have only these ones when establishing outgoing calls from
Jitsi:

2016-12-11 15:35:35.840 INFO: [543]
impl.protocol.sip.OperationSetBasicTelephonySipImpl.createOutgoingCall().195
Creating outgoing call to sip:XXXXXXX
2016-12-11 15:35:36.688 INFO: [549]
impl.protocol.sip.SipLogger.logInfo().196 Info from the JAIN-SIP stack:
Setting SIPMessage peerPacketSource to: /XXXXXX:5060
*2016-12-11 15:35:48.954 SEVERE: [552]
impl.protocol.sip.ProxyRouter.getRouterFor().164 unable to identify the
service which created this out-of-dialog request*
2016-12-11 15:35:49.099 INFO: [557]
impl.protocol.sip.SipLogger.logInfo().196 Info from the JAIN-SIP stack:
Setting SIPMessage peerPacketSource to: /XXXXX:5060

There are 2 situations occurring depending on which number I call to:

   - Establishing call to remote conference central: Jitsi keeps ringing
   like if no one answers on the other side (but I'm sure remote destination
   is ok).
   - Establishing call to remote mobile phone: Jisti establishes the call
   (no ring tone on Jitsi, but there is ring tone in mobile), and when I
   answer the call in mobile, Jitsi keeps showing message "Connecting" and
   there is no no sound whatsoever.

     Should I set finest level to any appender to have some more debugging
or trace messages ?

  Regards,

···

2016-12-11 14:42 GMT+00:00 Ingo Bauersachs <ingo@jitsi.org>:

> there is no much log available.
> should I put some appenders to finest level ?, which ones ?

Did you only check the console output or the logfiles at ~/.jitsi/logs?

I just downloaded and installed 2.9.5535 on a afresh Fedore 25 VM and SIP
calling works just fine.

> Regards,
> Adelino.

Ingo

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#5

Hi,

Did you check this https://jitsi.org/faq#fragmentation?

Regards
damencho

···

On Dec 11, 2016 10:51, "Adelino Rocha" <aderocha1a@gmail.com> wrote:

Hello Ingo,

      well I have only these ones when establishing outgoing calls from
Jitsi:

2016-12-11 15:35:35.840 INFO: [543] impl.protocol.sip.
OperationSetBasicTelephonySipImpl.createOutgoingCall().195 Creating
outgoing call to sip:XXXXXXX
2016-12-11 15:35:36.688 INFO: [549] impl.protocol.sip.SipLogger.logInfo().196
Info from the JAIN-SIP stack: Setting SIPMessage peerPacketSource to:
/XXXXXX:5060
*2016-12-11 15:35:48.954 SEVERE: [552]
impl.protocol.sip.ProxyRouter.getRouterFor().164 unable to identify the
service which created this out-of-dialog request*
2016-12-11 15:35:49.099 INFO: [557] impl.protocol.sip.SipLogger.logInfo().196
Info from the JAIN-SIP stack: Setting SIPMessage peerPacketSource to:
/XXXXX:5060

There are 2 situations occurring depending on which number I call to:

   - Establishing call to remote conference central: Jitsi keeps ringing
   like if no one answers on the other side (but I'm sure remote destination
   is ok).
   - Establishing call to remote mobile phone: Jisti establishes the call
   (no ring tone on Jitsi, but there is ring tone in mobile), and when I
   answer the call in mobile, Jitsi keeps showing message "Connecting" and
   there is no no sound whatsoever.

     Should I set finest level to any appender to have some more debugging
or trace messages ?

  Regards,

2016-12-11 14:42 GMT+00:00 Ingo Bauersachs <ingo@jitsi.org>:

> there is no much log available.
> should I put some appenders to finest level ?, which ones ?

Did you only check the console output or the logfiles at ~/.jitsi/logs?

I just downloaded and installed 2.9.5535 on a afresh Fedore 25 VM and SIP
calling works just fine.

> Regards,
> Adelino.

Ingo

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#6

Hello Damian.

        Yes, it seems it was a fragmentation issue. Removing some codecs
fixed the issue. Unfortunately TCP is not supported by SIP provider so I
have to use UDP but now I know what might be the problem if this occurs
again.

Thanks,

          Adelino.

···

2016-12-11 21:10 GMT+00:00 Damian Minkov <damencho@damencho.com>:

Hi,

Did you check this https://jitsi.org/faq#fragmentation?

Regards
damencho

On Dec 11, 2016 10:51, "Adelino Rocha" <aderocha1a@gmail.com> wrote:

Hello Ingo,

      well I have only these ones when establishing outgoing calls from
Jitsi:

2016-12-11 15:35:35.840 INFO: [543] impl.protocol.sip.OperationSet
BasicTelephonySipImpl.createOutgoingCall().195 Creating outgoing call to
sip:XXXXXXX
2016-12-11 15:35:36.688 INFO: [549] impl.protocol.sip.SipLogger.logInfo().196
Info from the JAIN-SIP stack: Setting SIPMessage peerPacketSource to:
/XXXXXX:5060
*2016-12-11 15:35:48.954 SEVERE: [552]
impl.protocol.sip.ProxyRouter.getRouterFor().164 unable to identify the
service which created this out-of-dialog request*
2016-12-11 15:35:49.099 INFO: [557] impl.protocol.sip.SipLogger.logInfo().196
Info from the JAIN-SIP stack: Setting SIPMessage peerPacketSource to:
/XXXXX:5060

There are 2 situations occurring depending on which number I call to:

   - Establishing call to remote conference central: Jitsi keeps ringing
   like if no one answers on the other side (but I'm sure remote destination
   is ok).
   - Establishing call to remote mobile phone: Jisti establishes the
   call (no ring tone on Jitsi, but there is ring tone in mobile), and when I
   answer the call in mobile, Jitsi keeps showing message "Connecting" and
   there is no no sound whatsoever.

     Should I set finest level to any appender to have some more
debugging or trace messages ?

  Regards,

2016-12-11 14:42 GMT+00:00 Ingo Bauersachs <ingo@jitsi.org>:

> there is no much log available.
> should I put some appenders to finest level ?, which ones ?

Did you only check the console output or the logfiles at ~/.jitsi/logs?

I just downloaded and installed 2.9.5535 on a afresh Fedore 25 VM and
SIP calling works just fine.

> Regards,
> Adelino.

Ingo

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users@jitsi.org
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