[jitsi-users] Reporting our first bad jitsi experience


#1

Date: Mon, 11 Apr 2016 12:06:13 -0500
From: George Politis <gp@jitsi.org>

Hi Bob, we love to hear both positive and negative feedback, thanks for reaching out to us. Were did you have the conference? Do you remember the exact URL? -

https://meet.jit.si/FuriousMushroomsPaintImmensely


#2

Had another set of bad jitsi experiences today. Jitsi seems to flake
out when somebody hangs up or leaves and comes back in when their
sound is not working, and then they can't sync up again, and at least
twice (we keep trying), everybody ended up in apparently different
rooms all by themselves - all showing the same URL.

https://meet.jit.si/SeriousParrotsGatherAccusingly was one of the URLs.

···

On Tue, Apr 12, 2016 at 6:35 AM, Bob Haugen <bob.haugen@gmail.com> wrote:

Date: Mon, 11 Apr 2016 12:06:13 -0500
From: George Politis <gp@jitsi.org>

Hi Bob, we love to hear both positive and negative feedback, thanks for reaching out to us. Were did you have the conference? Do you remember the exact URL? -

https://meet.jit.si/FuriousMushroomsPaintImmensely


#3

Hi Bob,

The fact that you all end up in rooms all by yourselves might indicate a signaling problem or it could be a race condition in our load balancing mechanism. To help us troubleshoot the problem, could you please gather some logs when the issue happens again? Your JS console output would be nice, and if you can take a webrtc-internals dump it would be awesome.

Thanks!
George

···

On Apr 18, 2016, at 2:48 PM, Bob Haugen <bob.haugen@gmail.com> wrote:

Had another set of bad jitsi experiences today. Jitsi seems to flake
out when somebody hangs up or leaves and comes back in when their
sound is not working, and then they can't sync up again, and at least
twice (we keep trying), everybody ended up in apparently different
rooms all by themselves - all showing the same URL.

https://meet.jit.si/SeriousParrotsGatherAccusingly was one of the URLs.

On Tue, Apr 12, 2016 at 6:35 AM, Bob Haugen <bob.haugen@gmail.com> wrote:

Date: Mon, 11 Apr 2016 12:06:13 -0500
From: George Politis <gp@jitsi.org>

Hi Bob, we love to hear both positive and negative feedback, thanks for reaching out to us. Were did you have the conference? Do you remember the exact URL? -

https://meet.jit.si/FuriousMushroomsPaintImmensely

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#4

The fact that you all end up in rooms all by yourselves might indicate a signaling problem
or it could be a race condition in our load balancing mechanism. To help us troubleshoot
the problem, could you please gather some logs when the issue happens again?
Your JS console output would be nice, and if you can take a webrtc-internals dump it would be awesome.

Will do JS console output. How do I take a webrtc-internals dump?

···

From: George Politis <gp@jitsi.org>


#5

Had another set of bad jitsi experiences today. Jitsi seems to flake
out when somebody hangs up or leaves and comes back in when their
sound is not working,

Looking from the connection logs it sounds more like one of the participants' connection flaked out.

Is this something you are still able to repro?

Emil

···

On 18.04.16 г. 14:48, Bob Haugen wrote:

and then they can't sync up again, and at least
twice (we keep trying), everybody ended up in apparently different
rooms all by themselves - all showing the same URL.

https://meet.jit.si/SeriousParrotsGatherAccusingly was one of the URLs.

On Tue, Apr 12, 2016 at 6:35 AM, Bob Haugen <bob.haugen@gmail.com> wrote:

Date: Mon, 11 Apr 2016 12:06:13 -0500
From: George Politis <gp@jitsi.org>

Hi Bob, we love to hear both positive and negative feedback, thanks for reaching out to us. Were did you have the conference? Do you remember the exact URL? -

https://meet.jit.si/FuriousMushroomsPaintImmensely

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

--
https://jitsi.org


#6

Hi Bob, you can open the chrome://webrtc-internals page in a new tab and then click on “Create Dump” at the top of the page. A button should appear that reads “Download the PeerConnection updates and stats data”. - George

···

On Apr 19, 2016, at 11:09 AM, Bob Haugen <bob.haugen@gmail.com> wrote:

From: George Politis <gp@jitsi.org>

The fact that you all end up in rooms all by yourselves might indicate a signaling problem
or it could be a race condition in our load balancing mechanism. To help us troubleshoot
the problem, could you please gather some logs when the issue happens again?
Your JS console output would be nice, and if you can take a webrtc-internals dump it would be awesome.

Will do JS console output. How do I take a webrtc-internals dump?

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#7

Had another set of bad jitsi experiences today. Jitsi seems to flake
out when somebody hangs up or leaves and comes back in when their
sound is not working,

Looking from the connection logs it sounds more like one of the
participants' connection flaked out.

Is this something you are still able to repro?

After the experience I reported, we did it several times between my
partner and me sitting next to each other on ethernet cables connected
to a router. Same thing happened. I don't know if we will have time to
try it again and send those logs, but I'll try. Problem now is
everybody has moved to appear.in.

···

From: Emil Ivov <emcho@jitsi.org>

On 18.04.16 г. 14:48, Bob Haugen wrote:


#8

OK then. Curious to know how your first 5+ participant call goes there :wink:

Cheers,
Emil

···

On Thursday, 21 April 2016, Bob Haugen <bob.haugen@gmail.com> wrote:

From: Emil Ivov <emcho@jitsi.org <javascript:;>>

> On 18.04.16 г. 14:48, Bob Haugen wrote:
>> Had another set of bad jitsi experiences today. Jitsi seems to flake
>> out when somebody hangs up or leaves and comes back in when their
>> sound is not working,

> Looking from the connection logs it sounds more like one of the
> participants' connection flaked out.

> Is this something you are still able to repro?

After the experience I reported, we did it several times between my
partner and me sitting next to each other on ethernet cables connected
to a router. Same thing happened. I don't know if we will have time to
try it again and send those logs, but I'll try. Problem now is
everybody has moved to appear.in.

--
sent from my mobile


#9

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Content-Type: text/plain; charset="utf-8"

From: Emil Ivov <emcho@jitsi.org <javascript:;>>

Is this something you are still able to repro?

After the experience I reported, we did it several times between my
partner and me sitting next to each other on ethernet cables connected
to a router. Same thing happened. I don't know if we will have time to
try it again and send those logs, but I'll try. Problem now is
everybody has moved to appear.in.

OK then. Curious to know how your first 5+ participant call goes there :wink:

Good question. Only 4 so far. Still involved in another group using
Jitsi, though, with more people, but they host their own.

···

From: Emil Ivov <emcho@jitsi.org>
To: Jitsi Users <users@jitsi.org>
Subject: Re: [jitsi-users] Reporting our first bad jitsi experience

On 18.04.16 г. 14:48, Bob Haugen wrote: