[jitsi-users] Problem: unidirectional audio during video call


#1

Hello everybody,

I'm experiencing a problem with my Windows 8.1 Dell laptop w Realtek High
Definition Audio.

During a video call, audio and video are correctly received by the other
endpoint. I, however, can't hear anything even though the sound activity
bar is moving. Weird thing is, if I record the call the mp3 file contains
everything and plays correctly.

Local and remote endpoint have the same Jitsi configuration.

Any ideas?

Thank you


#2

I'm experiencing a problem with my Windows 8.1 Dell laptop w Realtek High
Definition Audio.

During a video call, audio and video are correctly received by the other
endpoint. I, however, can't hear anything even though the sound activity bar
is moving. Weird thing is, if I record the call the mp3 file contains
everything and plays correctly.

Local and remote endpoint have the same Jitsi configuration.

Any ideas?

Did you configure the correct output devices under Tools->Options->Audio?

Thank you

Ingo