[jitsi-users] Problem creation a new XMPP account using Jitsi


#1

Hi folks,

I justed created an account some days ago, but didn't use it up to now,
today I was going to test everything

so I tried to create another (for my wife) one on my notebook
but failed
the window where I had to select edit or create
the field "server" is preset with "jit.si" (serverselection butoons
leads to an exmpty list - suspicious
after entering username und password
the program reported
"couldn't create because coudn't confirm data" (transated from german text)
and "unknown XMPP-Error - check server name"

Why couldn't I select a server

please advice

thanks in advance

Johannes

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--

Johannes Rasche
http://Rasche-Kreuzberg.de
Johannes-Kreuzberg@Jabber.org/


#2

Hey,

Hi folks,

I justed created an account some days ago, but didn't use it up to now,
today I was going to test everything

so I tried to create another (for my wife) one on my notebook
but failed
the window where I had to select edit or create
the field "server" is preset with "jit.si" (serverselection butoons
leads to an exmpty list - suspicious

Yep, there appears to be a problem with the server list. I've created an issue to track it: https://java.net/jira/browse/JITSI-1163

after entering username und password
the program reported
"couldn't create because coudn't confirm data" (transated from german text)
and "unknown XMPP-Error - check server name"

Could you please try again (there were temporary problems with the jit.si server recently) and attach your logs[1] if it still doesn't work?

Regards,
Boris

[1] https://jitsi.org/Documentation/FAQ#logs

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On Wed May 29 16:18:12 2013, Johannes Rasche Kreuzberg wrote: