[jitsi-users] Only a single user allowed at any time


#1

Hi,

I’ve used this convenient ansible playbook (https://github.com/freedomofpress/ansible-role-jitsi-meet) to install and configure jitsi-meet, using my own keys. I can browse to https://jitsi.mydomain.net/helloworld but when anyone else tries to join that (/helloworld), it kicks both parties off and tries to reconnect. The first browser to reconnect wins and they successfully connect, but only until the second browser goes through it’s reconnect, at which point both get kicked off again.

The server is within a VPC on AWS.

The only thing I can find in the logs is this (repeated):

Jicofo 2017-05-25 12:20:30.790 SEVERE: [15] org.jitsi.jicofo.JvbDoctor.log() Unexpected error returned by the bridge: jitsi-videobridge.jitsi.mydomain.net, err: <iq id="RFm8j-369" to="focus@auth.jitsi.mydomain.net/focus1146475286578" from="jitsi-videobridge.jitsi.mydomain.net" type="error"><healthcheck xmlns='http://jitsi.org/protocol/healthcheck' /><error code="401" type="AUTH"><not-authorized xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error></iq>

Is this likely to be the source of the error and can anyone suggest how I fix it?

More generally, can anyone suggest any methods to help me debug why it’s only allowing one person on at once?

Thanks

Rich


#2

Hi,

I'm not exactly sure what is the problem here, its like jicofo cannot
send health checks to jvb.
The problem you are seeing is the following: one participant enters,
this is fine. But as soon as there is a need for jvb (this is when the
second participant joins) jicofo sees that there is no jvb currently
and it sends an error to both clients which try to reconnect.
When you join with the first one, it is the local video that you see.
You need to check your deployment, there must be some
misconfiguration, check jvb logs for errors, enable prosody debug and
try figure out why health checks are not passed to jvb...

Regards
damencho

···

On Thu, May 25, 2017 at 7:24 AM, Rich Brantingham <rich.brantingham@surevine.com> wrote:

Hi,

I’ve used this convenient ansible playbook
(https://github.com/freedomofpress/ansible-role-jitsi-meet) to install and
configure jitsi-meet, using my own keys. I can browse to
https://jitsi.mydomain.net/helloworld but when anyone else tries to join
that (/helloworld), it kicks both parties off and tries to reconnect. The
first browser to reconnect wins and they successfully connect, but only
until the second browser goes through it’s reconnect, at which point both
get kicked off again.

The server is within a VPC on AWS.

The only thing I can find in the logs is this (repeated):

Jicofo 2017-05-25 12:20:30.790 SEVERE: [15] org.jitsi.jicofo.JvbDoctor.log()
Unexpected error returned by the bridge:
jitsi-videobridge.jitsi.mydomain.net, err: <iq id="RFm8j-369"
to="focus@auth.jitsi.mydomain.net/focus1146475286578"
from="jitsi-videobridge.jitsi.mydomain.net" type="error"><healthcheck
xmlns='http://jitsi.org/protocol/healthcheck' /><error code="401"
type="AUTH"><not-authorized
xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error></iq>

Is this likely to be the source of the error and can anyone suggest how I
fix it?

More generally, can anyone suggest any methods to help me debug why it’s
only allowing one person on at once?

Thanks

Rich

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