[jitsi-users] not sure how to make feature requests...


#1

I've got a couple:

First:
I'd like to see the keypad pop-up appear within the Jitsi window just under
the search box and not be in a separate window. This would appear when the
phone icon is clicked on and not disappear until the phone icon is clicked
again, this way somebody could just leave it on if they'd like.

I think this would add to the phone-flavor of Jitsi where now it 'feels'
more like just a chat client. I guess it's more of a visual thing than
anything else.

Second:
When I enter something that is clearly a phone number, why do I need to
choose which account to use every single time I dial? If I enter something
that is clearly a phone number or pick a contact's phone number why can't it
just use SIP or let me pick a default for dialing #'s?

Thanks,
  Mike

···

--
There are 10 kinds of people in this world, those who understand binary and
those who don't.

mpicher@gmail.com
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info


#2

I've got a couple:

First:
I'd like to see the keypad pop-up appear within the Jitsi window just
under the search box and not be in a separate window. This would appear
when the phone icon is clicked on and not disappear until the phone icon
is clicked again, this way somebody could just leave it on if they'd like.

I think this would add to the phone-flavor of Jitsi where now it 'feels'
more like just a chat client. I guess it's more of a visual thing than
anything else.

Second:
When I enter something that is clearly a phone number, why do I need to
choose which account to use every single time I dial? If I enter
something that is clearly a phone number or pick a contact's phone
number why can't it just use SIP or let me pick a default for dialing #'s?

I second both of it. That's what I thought as well. When I have only one
SIP account active, I should not have to choose it over Jabber-Accounts
when calling an actual phone number.

Thanks,
  Mike

thanks for the awesome progress; hope I can test a little of it soon :slight_smile:

  martin

···

Am 2011-09-04 21:10, schrieb Michael Picher:

--
There are 10 kinds of people in this world, those who understand binary
and those who don't.

mpicher@gmail.com <mailto:mpicher@gmail.com>
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info <mailto:sip%3Ampicher@sipxecs.info>

--
  Martin Kepplinger

E-Mail & Jabber martinkepplinger AT eml.cc
2. Jabber address mkepplinger AT jit.si
GPG Key C100 D7B5 7F2A 1E26
diaspora handle martinkepplinger AT joindiaspora.com


#3

Hey folks,

На 06.09.11 23:03, Martin Kepplinger написа:

I've got a couple:

First:
I'd like to see the keypad pop-up appear within the Jitsi window just
under the search box and not be in a separate window. This would appear
when the phone icon is clicked on and not disappear until the phone icon
is clicked again, this way somebody could just leave it on if they'd like.

I think this would add to the phone-flavor of Jitsi where now it 'feels'
more like just a chat client. I guess it's more of a visual thing than
anything else.

Well, I guess this one's really a matter of choice. We find that the
overly phone flavoured communicators are pretty much a thing of the past
... as phone themselves. We hesitated a lot before even adding the
keypad as a popup but finally decided to do it because many people
seemed to be needing it.

We don't think there's any real value in wasting real estate in order to
show something that never changes. You can already start typing the
number directly, without opening the dialpad, so we don't see why people
would need to have one constantly visible.

Clients like Skype or Gmail seem to have chosen a similar path.

Second:
When I enter something that is clearly a phone number, why do I need to
choose which account to use every single time I dial? If I enter
something that is clearly a phone number or pick a contact's phone
number why can't it just use SIP or let me pick a default for dialing #'s?

I second both of it. That's what I thought as well. When I have only one
SIP account active, I should not have to choose it over Jabber-Accounts
when calling an actual phone number.

The answer to this is very simple. One can perfectly well use XMPP for
making phone calls (even if this may not be the case in everyone's
setup). As long as a protocol implementation in Jitsi supports
telephony, there's absolutely no reason to assume that it won't know
what to do with a number.

That's even more valid today: ever since we added support for GTalk all
XMPP accounts in Jitsi that connect to the Google service, can be used
for making regular calls to phone numbers.

I do understand the point that you guys are making, but you have to take
into account the fact that Jitsi is a generic client that can be used
with thousands of services that all have different capabilities.

It would have been simpler if there was a reliable way for us to
determine what one can call through a service but so far we aren't aware
of any.

Cheers,
Emil

···

Am 2011-09-04 21:10, schrieb Michael Picher:

Thanks,
  Mike

thanks for the awesome progress; hope I can test a little of it soon :slight_smile:

  martin

--
There are 10 kinds of people in this world, those who understand binary
and those who don't.

mpicher@gmail.com <mailto:mpicher@gmail.com>
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info <mailto:sip%3Ampicher@sipxecs.info>

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
Jitsi
emcho@jitsi.org PHONE: +33.1.77.62.43.30
http://jitsi.org FAX: +33.1.77.62.47.31


#4

Thanks for clarifying that! Jitsi as a universal client is of course
more important than reducing one mouse click of the interface.

Can I put one simple GUI-suggestion in here though: The little menu for
the status-icon could be more efficient! I'd do away with "Set status"
and directly list the active accounts in there. That it's for changing
the status is quite clear and you reduce one "mouse-over" level.
And I'd add the global status setting that you can use from within jitsi
to that menu as well. like

* Settings
* Add Contact

···

On 2011-09-07 13:43, Emil Ivov wrote:

Hey folks,

На 06.09.11 23:03, Martin Kepplinger написа:

Am 2011-09-04 21:10, schrieb Michael Picher:

I've got a couple:

First:
I'd like to see the keypad pop-up appear within the Jitsi window just
under the search box and not be in a separate window. This would appear
when the phone icon is clicked on and not disappear until the phone icon
is clicked again, this way somebody could just leave it on if they'd like.

I think this would add to the phone-flavor of Jitsi where now it 'feels'
more like just a chat client. I guess it's more of a visual thing than
anything else.

Well, I guess this one's really a matter of choice. We find that the
overly phone flavoured communicators are pretty much a thing of the past
... as phone themselves. We hesitated a lot before even adding the
keypad as a popup but finally decided to do it because many people
seemed to be needing it.

We don't think there's any real value in wasting real estate in order to
show something that never changes. You can already start typing the
number directly, without opening the dialpad, so we don't see why people
would need to have one constantly visible.

Clients like Skype or Gmail seem to have chosen a similar path.

Second:
When I enter something that is clearly a phone number, why do I need to
choose which account to use every single time I dial? If I enter
something that is clearly a phone number or pick a contact's phone
number why can't it just use SIP or let me pick a default for dialing #'s?

I second both of it. That's what I thought as well. When I have only one
SIP account active, I should not have to choose it over Jabber-Accounts
when calling an actual phone number.

The answer to this is very simple. One can perfectly well use XMPP for
making phone calls (even if this may not be the case in everyone's
setup). As long as a protocol implementation in Jitsi supports
telephony, there's absolutely no reason to assume that it won't know
what to do with a number.

That's even more valid today: ever since we added support for GTalk all
XMPP accounts in Jitsi that connect to the Google service, can be used
for making regular calls to phone numbers.

I do understand the point that you guys are making, but you have to take
into account the fact that Jitsi is a generic client that can be used
with thousands of services that all have different capabilities.

It would have been simpler if there was a reliable way for us to
determine what one can call through a service but so far we aren't aware
of any.

----------------------------------------------------
* (icon) Status for all accounts --> mouse over --> selection
----------------------------------------------------
* (icon) accountname1 --> mouse over --> selection
* (icon) accountname2 ...
* ...
* (icon) accountname7
* more accounts --> mouse over --> A scrollable list of the remaining
accounts to cover the people who use 100 active accounts?

Cheers,
Emil

Thanks,
  Mike

thanks for the awesome progress; hope I can test a little of it soon :slight_smile:

  martin

--
There are 10 kinds of people in this world, those who understand binary
and those who don't.

mpicher@gmail.com <mailto:mpicher@gmail.com>
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info <mailto:sip%3Ampicher@sipxecs.info>

thanks!
  martin

--
  Martin Kepplinger

E-Mail & Jabber martinkepplinger AT eml.cc
2. Jabber address mkepplinger AT jit.si
GPG Key C100 D7B5 7F2A 1E26
diaspora handle martinkepplinger AT joindiaspora.com


#5

See comments in-line. Sorry for the delay...

Hey folks,

На 06.09.11 23:03, Martin Kepplinger написа:
>> I've got a couple:
>>
>> First:
>> I'd like to see the keypad pop-up appear within the Jitsi window just
>> under the search box and not be in a separate window. This would appear
>> when the phone icon is clicked on and not disappear until the phone icon
>> is clicked again, this way somebody could just leave it on if they'd
like.
>>
>> I think this would add to the phone-flavor of Jitsi where now it 'feels'
>> more like just a chat client. I guess it's more of a visual thing than
>> anything else.

Well, I guess this one's really a matter of choice. We find that the
overly phone flavoured communicators are pretty much a thing of the past
... as phone themselves. We hesitated a lot before even adding the
keypad as a popup but finally decided to do it because many people
seemed to be needing it.

We don't think there's any real value in wasting real estate in order to
show something that never changes. You can already start typing the
number directly, without opening the dialpad, so we don't see why people
would need to have one constantly visible.

Clients like Skype or Gmail seem to have chosen a similar path.

I don't disagree, but real estate is real estate. Whether you are opening a
silly extra window that will get lost on your desktop or putting it within
the application frame. Withing the application frame is cleaner.
Counterpath took this approach with Bria and it seems to work well.

Like I said, this is more of a look & feel thing than it is a functionality
thing. To my eye, Bria is too much of a phone client, Jitsi is too much of
a chat client. I think Jitsi is leaning more towards the future but it's
hard enough to get users to use a softphone now. So if you put something in
front of users that is totally foreign to them it makes adoption harder.

A big part of any application design should be user usability evaluation and
making sure you aren't developing something that only developers will use.
95% of users are non-technical (maybe more :slight_smile: ). Sometimes things don't
make logical sense but do make aesthetic sense. You can look to the
automotive market for examples around every corner. The best engineered
product doesn't always win, much of the time it's the prettiest. But when
you can combine them both you have a real winner!

Second:

>> When I enter something that is clearly a phone number, why do I need to
>> choose which account to use every single time I dial? If I enter
>> something that is clearly a phone number or pick a contact's phone
>> number why can't it just use SIP or let me pick a default for dialing
#'s?
>
> I second both of it. That's what I thought as well. When I have only one
> SIP account active, I should not have to choose it over Jabber-Accounts
> when calling an actual phone number.

The answer to this is very simple. One can perfectly well use XMPP for
making phone calls (even if this may not be the case in everyone's
setup). As long as a protocol implementation in Jitsi supports
telephony, there's absolutely no reason to assume that it won't know
what to do with a number.

That's even more valid today: ever since we added support for GTalk all
XMPP accounts in Jitsi that connect to the Google service, can be used
for making regular calls to phone numbers.

I do understand the point that you guys are making, but you have to take
into account the fact that Jitsi is a generic client that can be used
with thousands of services that all have different capabilities.

It would have been simpler if there was a reliable way for us to
determine what one can call through a service but so far we aren't aware
of any.

I understand all that... maybe an option in the program to say that when a
numeric value is entered, use a particular account by default.

Again, this is a usability thing and this would be an optional setting...
if you didn't enable it you would default to the current method.

Cheers,
Emil

Thanks for your time to reply Emil!

Mike

···

On Wed, Sep 7, 2011 at 7:43 AM, Emil Ivov <emcho@jitsi.org> wrote:

> Am 2011-09-04 21:10, schrieb Michael Picher:

>
>> Thanks,
>> Mike
>>
>
> thanks for the awesome progress; hope I can test a little of it soon :slight_smile:
>
> martin
>
>>
>> --
>> There are 10 kinds of people in this world, those who understand binary
>> and those who don't.
>>
>> mpicher@gmail.com <mailto:mpicher@gmail.com>
>> blog: http://www.sipxecs.info
>> call: sip:mpicher@sipxecs.info <mailto:sip%3Ampicher@sipxecs.info>
>
>

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
Jitsi
emcho@jitsi.org PHONE: +33.1.77.62.43.30
http://jitsi.org FAX: +33.1.77.62.47.31

--
There are 10 kinds of people in this world, those who understand binary and
those who don't.

mpicher@gmail.com
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info


#6

На 07.09.11 15:45, Martin Kepplinger написа:

Hey folks,

На 06.09.11 23:03, Martin Kepplinger написа:

I've got a couple:

First:
I'd like to see the keypad pop-up appear within the Jitsi window just
under the search box and not be in a separate window. This would appear
when the phone icon is clicked on and not disappear until the phone icon
is clicked again, this way somebody could just leave it on if they'd like.

I think this would add to the phone-flavor of Jitsi where now it 'feels'
more like just a chat client. I guess it's more of a visual thing than
anything else.

Well, I guess this one's really a matter of choice. We find that the
overly phone flavoured communicators are pretty much a thing of the past
... as phone themselves. We hesitated a lot before even adding the
keypad as a popup but finally decided to do it because many people
seemed to be needing it.

We don't think there's any real value in wasting real estate in order to
show something that never changes. You can already start typing the
number directly, without opening the dialpad, so we don't see why people
would need to have one constantly visible.

Clients like Skype or Gmail seem to have chosen a similar path.

Second:
When I enter something that is clearly a phone number, why do I need to
choose which account to use every single time I dial? If I enter
something that is clearly a phone number or pick a contact's phone
number why can't it just use SIP or let me pick a default for dialing #'s?

I second both of it. That's what I thought as well. When I have only one
SIP account active, I should not have to choose it over Jabber-Accounts
when calling an actual phone number.

The answer to this is very simple. One can perfectly well use XMPP for
making phone calls (even if this may not be the case in everyone's
setup). As long as a protocol implementation in Jitsi supports
telephony, there's absolutely no reason to assume that it won't know
what to do with a number.

That's even more valid today: ever since we added support for GTalk all
XMPP accounts in Jitsi that connect to the Google service, can be used
for making regular calls to phone numbers.

I do understand the point that you guys are making, but you have to take
into account the fact that Jitsi is a generic client that can be used
with thousands of services that all have different capabilities.

It would have been simpler if there was a reliable way for us to
determine what one can call through a service but so far we aren't aware
of any.

Thanks for clarifying that! Jitsi as a universal client is of course
more important than reducing one mouse click of the interface.

Can I put one simple GUI-suggestion in here though: The little menu for
the status-icon could be more efficient! I'd do away with "Set status"
and directly list the active accounts in there. That it's for changing
the status is quite clear and you reduce one "mouse-over" level.
And I'd add the global status setting that you can use from within jitsi
to that menu as well. like

* Settings
* Add Contact
----------------------------------------------------
* (icon) Status for all accounts --> mouse over --> selection
----------------------------------------------------
* (icon) accountname1 --> mouse over --> selection
* (icon) accountname2 ...
* ...
* (icon) accountname7
* more accounts --> mouse over --> A scrollable list of the remaining
accounts to cover the people who use 100 active accounts?

Isn't this what you mean?

http://java.net/jira/browse/JITSI-976

Cheers,
Emil

···

On 2011-09-07 13:43, Emil Ivov wrote:

Am 2011-09-04 21:10, schrieb Michael Picher:

Cheers,
Emil

Thanks,
  Mike

thanks for the awesome progress; hope I can test a little of it soon :slight_smile:

  martin

--
There are 10 kinds of people in this world, those who understand binary
and those who don't.

mpicher@gmail.com <mailto:mpicher@gmail.com>
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info <mailto:sip%3Ampicher@sipxecs.info>

thanks!
  martin

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
Jitsi
emcho@jitsi.org PHONE: +33.1.77.62.43.30
http://jitsi.org FAX: +33.1.77.62.47.31


#7

На 07.09.11 15:45, Martin Kepplinger написа:

Hey folks,

На 06.09.11 23:03, Martin Kepplinger написа:

I've got a couple:

First:
I'd like to see the keypad pop-up appear within the Jitsi window just
under the search box and not be in a separate window. This would appear
when the phone icon is clicked on and not disappear until the phone icon
is clicked again, this way somebody could just leave it on if they'd like.

I think this would add to the phone-flavor of Jitsi where now it 'feels'
more like just a chat client. I guess it's more of a visual thing than
anything else.

Well, I guess this one's really a matter of choice. We find that the
overly phone flavoured communicators are pretty much a thing of the past
... as phone themselves. We hesitated a lot before even adding the
keypad as a popup but finally decided to do it because many people
seemed to be needing it.

We don't think there's any real value in wasting real estate in order to
show something that never changes. You can already start typing the
number directly, without opening the dialpad, so we don't see why people
would need to have one constantly visible.

Clients like Skype or Gmail seem to have chosen a similar path.

Second:
When I enter something that is clearly a phone number, why do I need to
choose which account to use every single time I dial? If I enter
something that is clearly a phone number or pick a contact's phone
number why can't it just use SIP or let me pick a default for dialing #'s?

I second both of it. That's what I thought as well. When I have only one
SIP account active, I should not have to choose it over Jabber-Accounts
when calling an actual phone number.

The answer to this is very simple. One can perfectly well use XMPP for
making phone calls (even if this may not be the case in everyone's
setup). As long as a protocol implementation in Jitsi supports
telephony, there's absolutely no reason to assume that it won't know
what to do with a number.

That's even more valid today: ever since we added support for GTalk all
XMPP accounts in Jitsi that connect to the Google service, can be used
for making regular calls to phone numbers.

I do understand the point that you guys are making, but you have to take
into account the fact that Jitsi is a generic client that can be used
with thousands of services that all have different capabilities.

It would have been simpler if there was a reliable way for us to
determine what one can call through a service but so far we aren't aware
of any.

Thanks for clarifying that! Jitsi as a universal client is of course
more important than reducing one mouse click of the interface.

Can I put one simple GUI-suggestion in here though: The little menu for
the status-icon could be more efficient! I'd do away with "Set status"
and directly list the active accounts in there. That it's for changing
the status is quite clear and you reduce one "mouse-over" level.
And I'd add the global status setting that you can use from within jitsi
to that menu as well. like

* Settings
* Add Contact
----------------------------------------------------
* (icon) Status for all accounts --> mouse over --> selection
----------------------------------------------------
* (icon) accountname1 --> mouse over --> selection
* (icon) accountname2 ...
* ...
* (icon) accountname7
* more accounts --> mouse over --> A scrollable list of the remaining
accounts to cover the people who use 100 active accounts?

Isn't this what you mean?

http://java.net/jira/browse/JITSI-976

Cheers,
Emil

Looks even better than what I had in mind, yes.

thanks,
  martin

···

On 2011-09-07 15:16, Emil Ivov wrote:

On 2011-09-07 13:43, Emil Ivov wrote:

Am 2011-09-04 21:10, schrieb Michael Picher:

Cheers,
Emil

Thanks,
  Mike

thanks for the awesome progress; hope I can test a little of it soon :slight_smile:

  martin

--
There are 10 kinds of people in this world, those who understand binary
and those who don't.

mpicher@gmail.com <mailto:mpicher@gmail.com>
blog: http://www.sipxecs.info
call: sip:mpicher@sipxecs.info <mailto:sip%3Ampicher@sipxecs.info>

thanks!
  martin

--
  Martin Kepplinger

E-Mail & Jabber martinkepplinger AT eml.cc
2. Jabber address mkepplinger AT jit.si
GPG Key C100 D7B5 7F2A 1E26
diaspora handle martinkepplinger AT joindiaspora.com