[jitsi-users] not able to make calls on jitsi, icons remain grey, no sound at all


#1

Dear All,

I have tried several times to start using jitsi for voice calls, but it
doesn't seem to work. I keep seeing the other person as a grey icon and the
same goes for her/him. No sound at all, I just see "initializing call"
without any outcome. I've tried to deactivate most of the audio codecs and
the video codec, as suggested in one of the jitsi FAQ, but it still doesn't
seem to work. Could anybody help me with that?

Thanks


#2

If anyone of you is logged in with two different Jitsis at the same time
from different pc/mobiles phones,
the call may get routet to the wrong device.

The missing ringtone could be a config problem. I just deleted my config
directory and added the accounts again.
Repaired a loot of problems, but made new ones. ( Hint: save the private
keys before you do that )

The greysymbol indicates problem which cane be erased by deleting the
contact and readding it.

If that does not help, you may wanne use a different jabber server.

Best regards,
Marius

···

Am 15.06.2015 um 08:28 schrieb Andrea Glioti:

Dear All,

I have tried several times to start using jitsi for voice calls, but
it doesn't seem to work. I keep seeing the other person as a grey icon
and the same goes for her/him. No sound at all, I just see
"initializing call" without any outcome. I've tried to deactivate most
of the audio codecs and the video codec, as suggested in one of the
jitsi FAQ, but it still doesn't seem to work. Could anybody help me
with that?


#3

Thanks, I have solved that. It was the SIP server missing from the ID, I
typed only my username whereas it was supposed to be ....@ostel.co

···

2015-06-24 15:29 GMT+04:00 Marius <jitsi@benderirc.de>:

Am 15.06.2015 um 08:28 schrieb Andrea Glioti:

Dear All,

I have tried several times to start using jitsi for voice calls, but it
doesn't seem to work. I keep seeing the other person as a grey icon and the
same goes for her/him. No sound at all, I just see "initializing call"
without any outcome. I've tried to deactivate most of the audio codecs and
the video codec, as suggested in one of the jitsi FAQ, but it still doesn't
seem to work. Could anybody help me with that?

If anyone of you is logged in with two different Jitsis at the same time
from different pc/mobiles phones,
the call may get routet to the wrong device.

The missing ringtone could be a config problem. I just deleted my config
directory and added the accounts again.
Repaired a loot of problems, but made new ones. ( Hint: save the private
keys before you do that )

The greysymbol indicates problem which cane be erased by deleting the
contact and readding it.

If that does not help, you may wanne use a different jabber server.

Best regards,
Marius

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Andrea Glioti
Free-lance journalist
00971505010732 (United Arab Emirates) /00393356835952 (Italy)
Writings on www.mabisir.wordpress.com