[jitsi-users] Not able to log in


#1

Hi!
I am a big fan of Jitsi since several years. A couple of months ago I
was suddenly no longer able to log on one of my jabber account any more
on my mac (the same account works fine with Jitsi on my Ubuntu machine).
I can still log on with other jabber accounts on my mac as well as my
SIP account so I can't really figure out what could have happened? A
friend of mine is experiencing the same situation, we both have the same
jabber provider (riseup.net).

I am not sure how to be able to solve this, or even if it can be
considered to be a bug/issue. I was reading through the FAQ, existing
issues and list archives but couldn't find anything similar.

I am running:
Mac OS X, Version 10.9.3
Jitsi, version 2.4

Any ideas, anyone?

Sincerely
Johan

···

--
Johan Thelander

+46702-977970
johan.thelander@riseup.net


#2

Hey Johan,

Have you tried creating a new account on that provider. Can Jitsi connect
with it? Have you tried removing and recreating your account?

Emil

--sent from my mobile

···

On 05 Jul 2014 1:10 PM, "Johan Thelander" <johan.thelander@riseup.net> wrote:

Hi!
I am a big fan of Jitsi since several years. A couple of months ago I
was suddenly no longer able to log on one of my jabber account any more
on my mac (the same account works fine with Jitsi on my Ubuntu machine).
I can still log on with other jabber accounts on my mac as well as my
SIP account so I can't really figure out what could have happened? A
friend of mine is experiencing the same situation, we both have the same
jabber provider (riseup.net).

I am not sure how to be able to solve this, or even if it can be
considered to be a bug/issue. I was reading through the FAQ, existing
issues and list archives but couldn't find anything similar.

I am running:
Mac OS X, Version 10.9.3
Jitsi, version 2.4

Any ideas, anyone?

Sincerely
Johan

--
Johan Thelander

+46702-977970
johan.thelander@riseup.net

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