[jitsi-users] no sound in one direction, yet 0% loss


#1

Quite often sound will cease in one direction. Usually, in such cases I
can hear the other party but they cannot hear me. Though sometimes it
is the other way around. During such outages, which last a minute or
two, the technical call info dialog shows 0% loss in either direction
and acceptable bandwidth. e.g.:

  Bandwith : ↓ 26 Kbps ↑ 27 Kbps
  Loss rate : ↓ 0% ↑ 0%

This has been with not only Jitsi 2.7.5415-1 on Ubuntu 14.04.2 LTS, but
also many earlier versions.

What can be causing that and how can it be fixed?

Regards,
Lars


#2

Quite often sound will cease in one direction. Usually, in such cases I
can hear the other party but they cannot hear me. Though sometimes it
is the other way around.

. . .

This has been with not only Jitsi 2.7.5415-1 on Ubuntu 14.04.2 LTS, but
also many earlier versions.

This problem has caused me to give up tyring to wean people off Skype which, with its lack of privacy, is the worst of the worst. Jitsi should be the go-to alternative, but tech problems (like the buggy Windows "stable" release) keep getting in the way. Saturday voice was lost on my partner's side very quickly (he using jit.si). After completing our conversation with Skype, I changed XMPP servers so we were both on jit.si . . . and I lost sound after a minute or so.

Saturday's conversation involved Windows 7 with Jitsi 2.4 stable release and Mageia 4 with Jitsi 2.5.xxx (a release near 2.6).

I too would like to know if this is fixable.


#3

Roy Reese,
it has been discussed here:
http://lists.jitsi.org/pipermail/users/2014-May/007266.html

···

2015-03-03 16:11 GMT+01:00 Roy Reese <waterbearer54@gmx.com>:

Quite often sound will cease in one direction. Usually, in such cases I
can hear the other party but they cannot hear me. Though sometimes it
is the other way around.

. . .

This has been with not only Jitsi 2.7.5415-1 on Ubuntu 14.04.2 LTS, but
also many earlier versions.

This problem has caused me to give up tyring to wean people off Skype which, with its lack of privacy, is the worst of the worst. Jitsi should be the go-to alternative, but tech problems (like the buggy Windows "stable" release) keep getting in the way. Saturday voice was lost on my partner's side very quickly (he using jit.si). After completing our conversation with Skype, I changed XMPP servers so we were both on jit.si . . . and I lost sound after a minute or so.

Saturday's conversation involved Windows 7 with Jitsi 2.4 stable release and Mageia 4 with Jitsi 2.5.xxx (a release near 2.6).

I too would like to know if this is fixable.

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#4

That looks like a different problem. One message from George there
mentions ~ 96% loss in one direction. What I am seeing is that Jitsi
reports 0% loss.

Regards,
Lars

···

On 05.03.2015 15:15, Mitchell Langs wrote:

Roy Reese,
it has been discussed here:
http://lists.jitsi.org/pipermail/users/2014-May/007266.html


#5

it has been discussed here:
http://lists.jitsi.org/pipermail/users/2014-May/007266.html

That looks like a different problem. One message from George there
mentions ~ 96% loss in one direction. What I am seeing is that Jitsi
reports 0% loss.

I'm sorry I missed the prior thread. As it turns out I have the same build -- 5065 -- installed in my Mageia system, alhtough it seemed to work well with limited prior testing. I'll install the latest stable build. If the problem is indeed a different, it should go away. If it does not go away, how can it be investigated as no solution was mentioned in the thread?