[jitsi-users] No audio/video from users in a particular network


#1

Hi,
I am sorry I am unable to reply directly to my thread since I am not
getting the mailing list replies to my mail. This is regarding the thread
http://lists.jitsi.org/pipermail/users/2018-January/014009.html

My installation of Jitsi-Meet is over Apache WebServer that I am also using
to forward requests to other applications through reverse proxy.

If I understood your reply correctly, I need to change the default behavior
of Apache to serve https requests through port 443 to something else like
7443. I am not very confident about Apache configurations so it would be
very helpful if you can nudge me in the right direction as to how I can go
about doing it while still preserving the reverse proxy configuration.

But jitsi-meet setup is my primary concern and I am going to try and get it
working for everyone before I figure out how to permit access to other
applications.

Thanks and regards,
Gaurav Kumar

···

--
Scientist/Engineer
Regional Remote Sensing Centre
NRSC/ISRO/DOS
CAZRI Campus
Jodhpur, Rajasthan


#2

Hi,

You need to make sure jvb is listening on port 443 for media. There
are two ways to achieve that:
- purge your installation remove any webserver nginx/apache and
install jitsi-meet. The purge is very important so any jitsi-meet
config to be removed/deleted. This way jvb will serve meet and will be
listening to 443 for media.
- Leave your configuration as it is and move jvb to another machine
with public ip where there is no webserver and jvb can listen on port
443. Make sure jvb on the initial deployment is stopped and you use
the jvb that has the 443 as a fallback.

Regards
damencho

···

On Tue, Jan 30, 2018 at 11:27 PM, Gaurav Kumar <gaurav1089@gmail.com> wrote:

Hi,
I am sorry I am unable to reply directly to my thread since I am not getting
the mailing list replies to my mail. This is regarding the thread
http://lists.jitsi.org/pipermail/users/2018-January/014009.html

My installation of Jitsi-Meet is over Apache WebServer that I am also using
to forward requests to other applications through reverse proxy.

If I understood your reply correctly, I need to change the default behavior
of Apache to serve https requests through port 443 to something else like
7443. I am not very confident about Apache configurations so it would be
very helpful if you can nudge me in the right direction as to how I can go
about doing it while still preserving the reverse proxy configuration.

But jitsi-meet setup is my primary concern and I am going to try and get it
working for everyone before I figure out how to permit access to other
applications.

Thanks and regards,
Gaurav Kumar

--
Scientist/Engineer
Regional Remote Sensing Centre
NRSC/ISRO/DOS
CAZRI Campus
Jodhpur, Rajasthan


#3

Thank you for taking the time to reply. I am planning to try this out
today. Since the installation is on a Virtual Machine, I don't have any
problem in coming back to the present state.

The only issue that I am anticipating is with the Letsencrypt certificates.
I have seen multiple folders on the VM containing files for the certifictes
and I am not sure which to keep. I know this is going to cause a problem
because if I configure a new machine with the same IP and DNS entry, the
certbot-auto command gives errors in updating and I am not sure how to cope
up with it.

If you can just point me to the files that I need to backup, I am good to
go. Else, I will give it a shot anyway.

Regards,
Gaurav

···

On Wed, Jan 31, 2018 at 9:50 PM, Damian Minkov <damencho@damencho.com> wrote:

Hi,

You need to make sure jvb is listening on port 443 for media. There
are two ways to achieve that:
- purge your installation remove any webserver nginx/apache and
install jitsi-meet. The purge is very important so any jitsi-meet
config to be removed/deleted. This way jvb will serve meet and will be
listening to 443 for media.
- Leave your configuration as it is and move jvb to another machine
with public ip where there is no webserver and jvb can listen on port
443. Make sure jvb on the initial deployment is stopped and you use
the jvb that has the 443 as a fallback.

Regards
damencho

On Tue, Jan 30, 2018 at 11:27 PM, Gaurav Kumar <gaurav1089@gmail.com> > wrote:
> Hi,
> I am sorry I am unable to reply directly to my thread since I am not
getting
> the mailing list replies to my mail. This is regarding the thread
> http://lists.jitsi.org/pipermail/users/2018-January/014009.html
>
> My installation of Jitsi-Meet is over Apache WebServer that I am also
using
> to forward requests to other applications through reverse proxy.
>
> If I understood your reply correctly, I need to change the default
behavior
> of Apache to serve https requests through port 443 to something else like
> 7443. I am not very confident about Apache configurations so it would be
> very helpful if you can nudge me in the right direction as to how I can
go
> about doing it while still preserving the reverse proxy configuration.
>
> But jitsi-meet setup is my primary concern and I am going to try and get
it
> working for everyone before I figure out how to permit access to other
> applications.
>
> Thanks and regards,
> Gaurav Kumar
>
> --
> Scientist/Engineer
> Regional Remote Sensing Centre
> NRSC/ISRO/DOS
> CAZRI Campus
> Jodhpur, Rajasthan

--
Scientist/Engineer
Regional Remote Sensing Centre
NRSC/ISRO/DOS
CAZRI Campus
Jodhpur, Rajasthan


#4

Hello Damian,
I tried the first method suggested by you and things are working: the
people behind the firewall are now able to access the service. The
performance, as expected, is not as great as it'd have been with purely UDP
transmission, but it is a start nonetheless. Thank you for your help.

However, this causes me another issue. I was using the same server as
ReverseProxy to serve some sites hosted on other VMs in the same LAN. I had
trouble configuring Apache to let me do that, but I succeeded with help on
Apache serverfault forum. Thing is, now that apache is gone, is it possible
for me to achieve that using the JVB only configuration? What happens if I
install apache on the same machine now and serve my reverse proxy only
through port 80? I guess I should give it a shot after taking a snapshot of
the current machine. I shall keep you posted about the outcome.

Please let me know if you have any other workaround that you can suggest.

Regards,
Gaurav

···

On Wed, Jan 31, 2018 at 9:50 PM, Damian Minkov <damencho@damencho.com> wrote:

Hi,

You need to make sure jvb is listening on port 443 for media. There
are two ways to achieve that:
- purge your installation remove any webserver nginx/apache and
install jitsi-meet. The purge is very important so any jitsi-meet
config to be removed/deleted. This way jvb will serve meet and will be
listening to 443 for media.
- Leave your configuration as it is and move jvb to another machine
with public ip where there is no webserver and jvb can listen on port
443. Make sure jvb on the initial deployment is stopped and you use
the jvb that has the 443 as a fallback.

Regards
damencho

On Tue, Jan 30, 2018 at 11:27 PM, Gaurav Kumar <gaurav1089@gmail.com> > wrote:
> Hi,
> I am sorry I am unable to reply directly to my thread since I am not
getting
> the mailing list replies to my mail. This is regarding the thread
> http://lists.jitsi.org/pipermail/users/2018-January/014009.html
>
> My installation of Jitsi-Meet is over Apache WebServer that I am also
using
> to forward requests to other applications through reverse proxy.
>
> If I understood your reply correctly, I need to change the default
behavior
> of Apache to serve https requests through port 443 to something else like
> 7443. I am not very confident about Apache configurations so it would be
> very helpful if you can nudge me in the right direction as to how I can
go
> about doing it while still preserving the reverse proxy configuration.
>
> But jitsi-meet setup is my primary concern and I am going to try and get
it
> working for everyone before I figure out how to permit access to other
> applications.
>
> Thanks and regards,
> Gaurav Kumar
>
> --
> Scientist/Engineer
> Regional Remote Sensing Centre
> NRSC/ISRO/DOS
> CAZRI Campus
> Jodhpur, Rajasthan

--
Scientist/Engineer
Regional Remote Sensing Centre
NRSC/ISRO/DOS
CAZRI Campus
Jodhpur, Rajasthan