[jitsi-users] Need Help with Jitsi Meet Deployment


#1

Hi everyone,

I used the quick-install guide to install Jitsi Meet (
https://github.com/jitsi/jitsi-meet/blob/master/doc/quick-install.md) on a
remote Azure server running Ubuntu 16.04 LTS.

While the installation goes smoothly, I am running into the following issue:


When I navigate to the host URL as mentioned in the instructions, I get a
gray screen. I tried this on several devices (other laptops) and several
WebRTC supporting browsers with the same effect. I would greatly appreciate
help in troubleshooting the issue-- I'm not sure what's wrong, as I
followed instructions exactly!

I apologize in advance-- though I am a fairly experienced Linux user, I am
a novice when it comes to anything above the network stack! Nevertheless I
would greatly appreciate your help!

Thanks,

Aamoy

···

--
Thank You,

Aamoy Gupta


#2

Hi,

Did you check your browser console for errors? Can you share any errors?

Regards
damencho

···

On Sun, Jan 1, 2017 at 2:11 PM, Aamoy Gupta <aamoyg@gmail.com> wrote:

Hi everyone,

I used the quick-install guide to install Jitsi Meet (
https://github.com/jitsi/jitsi-meet/blob/master/doc/quick-install.md) on
a remote Azure server running Ubuntu 16.04 LTS.

While the installation goes smoothly, I am running into the following
issue:


When I navigate to the host URL as mentioned in the instructions, I get a
gray screen. I tried this on several devices (other laptops) and several
WebRTC supporting browsers with the same effect. I would greatly appreciate
help in troubleshooting the issue-- I'm not sure what's wrong, as I
followed instructions exactly!

I apologize in advance-- though I am a fairly experienced Linux user, I am
a novice when it comes to anything above the network stack! Nevertheless I
would greatly appreciate your help!

Thanks,

Aamoy

--
Thank You,

Aamoy Gupta

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