[jitsi-users] meet.jit.si + Firefox (Win) audio problem


#1

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But with
latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome user joins
meet.jit.si conference Chrome user will hear audio from FF user but audio
sounds strange, high pitched, like little squirrel speaking Firefox user
will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user joins
meet.jit.si conference Audio is normal both directions

Regards,
Harza


#2

Hi Harri, thank you for taking the time to report this.

Are you using the same input device on Linux and on Windows? Our client
side code cares about which browser it's running on but it's OS agnostic,
so I suspect this might be a problem with FF on Windows or maybe even a
Windows configuration issue? Have you searched in the Mozilla Bugzilla?

Hope this helps.

Best,
George

···

On Mon, Feb 22, 2016 at 6:34 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But with
latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Chrome user will hear audio from FF user but
audio sounds strange, high pitched, like little squirrel speaking Firefox
user will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Audio is normal both directions

Regards,
Harza

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users@jitsi.org
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#3

Hi George and thanks for fast reply.

I can use Chrome 48.0.2564.109m in that same PC with same audio devices
(Jabra biz 2400 and Jabra speak 410) without problem. I'v made test with
Mac + FF 44.0.2 too and it works fine so i think problem is only in Firefox
44.0.2 Windows version. Have to look from Mozilla Bugzilla if there is some
discussion of this issue.

Br,
Harza

···

2016-02-22 18:03 GMT+02:00 George Politis <gp@jitsi.org>:

Hi Harri, thank you for taking the time to report this.

Are you using the same input device on Linux and on Windows? Our client
side code cares about which browser it's running on but it's OS agnostic,
so I suspect this might be a problem with FF on Windows or maybe even a
Windows configuration issue? Have you searched in the Mozilla Bugzilla?

Hope this helps.

Best,
George

On Mon, Feb 22, 2016 at 6:34 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But with
latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Chrome user will hear audio from FF user
but audio sounds strange, high pitched, like little squirrel speaking
Firefox user will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Audio is normal both directions

Regards,
Harza

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
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#4

Experiencing the same issues. Chrome is OK -- suddenly the most recent
version of FF is not communicating audio channels. Have yet to
investigate, but saw this post and thought to "second" the observation.
Cheers.

···

On Tue, Feb 23, 2016 at 1:27 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi George and thanks for fast reply.

I can use Chrome 48.0.2564.109m in that same PC with same audio devices
(Jabra biz 2400 and Jabra speak 410) without problem. I'v made test with
Mac + FF 44.0.2 too and it works fine so i think problem is only in Firefox
44.0.2 Windows version. Have to look from Mozilla Bugzilla if there is some
discussion of this issue.

Br,
Harza

2016-02-22 18:03 GMT+02:00 George Politis <gp@jitsi.org>:

Hi Harri, thank you for taking the time to report this.

Are you using the same input device on Linux and on Windows? Our client
side code cares about which browser it's running on but it's OS agnostic,
so I suspect this might be a problem with FF on Windows or maybe even a
Windows configuration issue? Have you searched in the Mozilla Bugzilla?

Hope this helps.

Best,
George

On Mon, Feb 22, 2016 at 6:34 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But
with latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Chrome user will hear audio from FF user
but audio sounds strange, high pitched, like little squirrel speaking
Firefox user will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Audio is normal both directions

Regards,
Harza

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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#5

PS. On FF on OSX (el capitan), myself. So... maybe not just Windows. FYI

···

On Tue, Feb 23, 2016 at 1:36 AM, Shea Writer <shea.writer@gmail.com> wrote:

Experiencing the same issues. Chrome is OK -- suddenly the most recent
version of FF is not communicating audio channels. Have yet to
investigate, but saw this post and thought to "second" the observation.
Cheers.

On Tue, Feb 23, 2016 at 1:27 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi George and thanks for fast reply.

I can use Chrome 48.0.2564.109m in that same PC with same audio devices
(Jabra biz 2400 and Jabra speak 410) without problem. I'v made test with
Mac + FF 44.0.2 too and it works fine so i think problem is only in Firefox
44.0.2 Windows version. Have to look from Mozilla Bugzilla if there is some
discussion of this issue.

Br,
Harza

2016-02-22 18:03 GMT+02:00 George Politis <gp@jitsi.org>:

Hi Harri, thank you for taking the time to report this.

Are you using the same input device on Linux and on Windows? Our client
side code cares about which browser it's running on but it's OS agnostic,
so I suspect this might be a problem with FF on Windows or maybe even a
Windows configuration issue? Have you searched in the Mozilla Bugzilla?

Hope this helps.

Best,
George

On Mon, Feb 22, 2016 at 6:34 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But
with latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Chrome user will hear audio from FF user
but audio sounds strange, high pitched, like little squirrel speaking
Firefox user will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Audio is normal both directions

Regards,
Harza

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

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users mailing list
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#6

Hi
Found this: https://bugzilla.mozilla.org/show_bug.cgi?id=1247574
And made test without jabra speak or biz2400 and everything works fine like
earlier.. so problem must be that sample rate issue..

···

2016-02-23 9:38 GMT+02:00 Shea Writer <shea.writer@gmail.com>:

PS. On FF on OSX (el capitan), myself. So... maybe not just Windows. FYI

On Tue, Feb 23, 2016 at 1:36 AM, Shea Writer <shea.writer@gmail.com> > wrote:

Experiencing the same issues. Chrome is OK -- suddenly the most recent
version of FF is not communicating audio channels. Have yet to
investigate, but saw this post and thought to "second" the observation.
Cheers.

On Tue, Feb 23, 2016 at 1:27 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi George and thanks for fast reply.

I can use Chrome 48.0.2564.109m in that same PC with same audio devices
(Jabra biz 2400 and Jabra speak 410) without problem. I'v made test with
Mac + FF 44.0.2 too and it works fine so i think problem is only in Firefox
44.0.2 Windows version. Have to look from Mozilla Bugzilla if there is some
discussion of this issue.

Br,
Harza

2016-02-22 18:03 GMT+02:00 George Politis <gp@jitsi.org>:

Hi Harri, thank you for taking the time to report this.

Are you using the same input device on Linux and on Windows? Our client
side code cares about which browser it's running on but it's OS agnostic,
so I suspect this might be a problem with FF on Windows or maybe even a
Windows configuration issue? Have you searched in the Mozilla Bugzilla?

Hope this helps.

Best,
George

On Mon, Feb 22, 2016 at 6:34 AM, Harri Isola <isoharza@gmail.com> >>>> wrote:

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But
with latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Chrome user will hear audio from FF user
but audio sounds strange, high pitched, like little squirrel speaking
Firefox user will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Audio is normal both directions

Regards,
Harza

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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#7

Thank you for reporting your experiences here guys, and for pasting the
link to the FF bug report. It can be helpful to keep this in mind when
troubleshooting issues like that. You might want to comment on the bug
report so that it gets confirmed at least. You can also post/cross-post to
the FF dev-media ml (https://lists.mozilla.org/listinfo/dev-media).

Best,
George

···

On Tue, Feb 23, 2016 at 3:29 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi
Found this: https://bugzilla.mozilla.org/show_bug.cgi?id=1247574
And made test without jabra speak or biz2400 and everything works fine
like earlier.. so problem must be that sample rate issue..

2016-02-23 9:38 GMT+02:00 Shea Writer <shea.writer@gmail.com>:

PS. On FF on OSX (el capitan), myself. So... maybe not just Windows.
FYI

On Tue, Feb 23, 2016 at 1:36 AM, Shea Writer <shea.writer@gmail.com> >> wrote:

Experiencing the same issues. Chrome is OK -- suddenly the most recent
version of FF is not communicating audio channels. Have yet to
investigate, but saw this post and thought to "second" the observation.
Cheers.

On Tue, Feb 23, 2016 at 1:27 AM, Harri Isola <isoharza@gmail.com> wrote:

Hi George and thanks for fast reply.

I can use Chrome 48.0.2564.109m in that same PC with same audio devices
(Jabra biz 2400 and Jabra speak 410) without problem. I'v made test with
Mac + FF 44.0.2 too and it works fine so i think problem is only in Firefox
44.0.2 Windows version. Have to look from Mozilla Bugzilla if there is some
discussion of this issue.

Br,
Harza

2016-02-22 18:03 GMT+02:00 George Politis <gp@jitsi.org>:

Hi Harri, thank you for taking the time to report this.

Are you using the same input device on Linux and on Windows? Our
client side code cares about which browser it's running on but it's OS
agnostic, so I suspect this might be a problem with FF on Windows or maybe
even a Windows configuration issue? Have you searched in the Mozilla
Bugzilla?

Hope this helps.

Best,
George

On Mon, Feb 22, 2016 at 6:34 AM, Harri Isola <isoharza@gmail.com> >>>>> wrote:

Hi

Earlier i can use Firefox in Jitsi-meet meeting with no problem. But
with latest Jitsi-meet version there is strange problem with audio:
- Firefox 44.0.2 (Windows) joins meet.jit.si conference - Chrome
user joins meet.jit.si conference Chrome user will hear audio from
FF user but audio sounds strange, high pitched, like little squirrel
speaking Firefox user will hear Chrome user normally
- Firefox 44.0.2 (Ubuntu) joins meet.jit.si conference - Chrome user
joins meet.jit.si conference Audio is normal both directions

Regards,
Harza

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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users mailing list
users@jitsi.org
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