I wrote upfront that I appreciate Jitsi, its dev team, I like it and
promote it. I did so in hope that noone would get offended with second
part of my message. I didn't complain about Jitsi, nor jit.si, but about
not getting answer to a straightforward question (or so I think, at
least). More response below...
As you know, most online services are *free* to use and this means
they come without any type of warranty to work. If you go
to https://jitsi.org/index.php/Register/Register you will notice that
at the bottom of the page it states:
Entering an e-mail address is not mandatory however you will have NO
WAY OF CHANGING YOUR PASSWORD if you ever forget it.
Thanks but i noticed that too. I was not asking what to do when you just
forget your password. My question was about "is there a password
recovery mechanism, if you provided your email upon registration"?
This clearly tells me that if you forget the password, you cannot gain
access to the account again; however, if you DO know your password,
you may login to Jitisi and use the password reset functionality
available there. The kind Jitsi folks even provide this for you to
use: https://jitsi.org/Register/ResetPassword As you can see, you will
*still* need to know the existing password.
Thanks for explanation. I don't need to change password though.
If you are hoping for a developer of Jitsi to login to openfire (the
xmpp server) and reset the password on a special case, I think you may
consider ending your hope.
I didn't expect that, and I am not hoping for any special treatment. So
not really sure why is your irony needed.
The solution I provided the other day for you to setup a new account.
Why are you resistant to move forward and do that?
Nobody wants to change account unless it is necessary, particularly not
people you've convinced to migrate to a new service, as I did with a
large team. So I don't find your advice terribly useful. What would be
more useful instead would be a clear information on
https://jitsi.org/index.php/Register/Register and in this list that says:
"Beware, there is no way you can recover your lost password on Jit.si,
whether you registered your email or not". fair enough.
I wasn't getting that info so I was hesitant to make people change
accounts, which is generally quite unpopular measure. Now I know.
On 13.3.2014 17:51, jungleboogie0 wrote:
On 13 March 2014 01:55, Karel Novotny <email@example.com > <mailto:firstname.lastname@example.org>> wrote:
I really like Jitsi and promote it among the (relatively wide) network
of people I work with, help them to troubleshoot, respond to their
complains when this and that doesn't work, etc. I encouraged them
up an account on jit.si <http://jit.si>, to make sure we are all
on the same network and
"everything works as smooth as possible".
Some of them have lost their passwords and they are asking me how they
can recover it. Most online services usually provide some psswd
procedure, and the last sentence on registration page indicates that
there should be one for Jit.si too, if you registered with email:
I've asked on this list for recovery instructions several times, which
was met only with deep silence from jit.si <http://jit.si>. Search
the list archive for
password recovery and you will see that there have been quite a few
other queries on the same, with the same silent result.
Can people from Jit.si let me know how to recover a password, or
talk to, please?
The dev team is usually very responsive which is great and makes the
project double attractive for us. So why this silence around
sip: email@example.com <mailto:firstname.lastname@example.org>
xmpp: email@example.com <mailto:firstname.lastname@example.org>
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