[jitsi-users] lan behind multiple routers: responding to calls gives "ICE failed" errors


#1

Hi,

this text. Unfortunately, I don't believe it conveys accurate
information and I personally don't see how it is helpful.

Emil, thank you for your feedback (see below).

Could you mention the other points that you think need correction, if any?
(version in http://lists.jitsi.org/pipermail/users/2014-February/006542.html)

Of course, for you it won't be that helpful ;), since you know pretty
well how jitss works. It tries to explain things to admins and users
that want to understand or are in need to do some administration.

>> Cascading NATs do not inherently imply this
>
> Yes.
>
> With UPNP however, I think the "public" IP that may be determined by
> UPNP would actually be a IP from the outer LAN.

While possible in theory, I have never come across a home router that,
upon receipt of an UPnP query, would initiate a second UPnP query to
any routers that precede it.

Exactly, so the address may be non functional.

> So jitsi may
> have to make sure not to use, and not to fail when UPNP discovery
> returns such IPs, instead verfy / fall back / go on to use say a STUN
> determined external IP.

I don't quite understand this sentence. Whatever addresses are
returned from UPnP, they will be tried with ICE, together with
anything else. If they work, they might get used. If they don't, they
won't.

Ah thanks for explaining, so if a STUN determined IP is always tried as well,
the error I got should have nothing to do with false UPNP lookup result.

>> but my speculation is
>> that one of them performs endpoint dependent mapping
>
> Is there some way I can find this out? (from the logs?)

You'd have to launch traces on your NAT devies.

>> and that your
>> service provider does not provide relaying capabilities.
>
> Yes, that is very likely so, as it is just a jabber service, and
> should remain so. Could you please post the configuration parameters to
> bind or control the ports used by jitsi, if possible?

The very reason I created that FAQ entry is because mapping ports WILL
NOT help.

Ah, ok... If that is the case, could you please explain why port forwarding
won't help?

I see jitsi tries hard to work without requireng configuration, but when the
circumstances don't allow that jits works out of the box (e.g. depending on
how the router maps frequent port or ipv6 prefix/suffix changes) why
can't the standard port forwarding procedure help?

In the case above, allowing dynamic UPNP configuration of portforwarding
makes the ICE error go away, but in evironments where that is a no-go, it
would be good if configuring a static port forwarding would help.

Cheers,
Chris


#2

How can one recover a Jit.si password if she logged her email when
registering for jit.si account? Can't find this option here:

https://jitsi.org/Register/Register

thanks

karel


#3

No cure? This seems to be a very simple question. Should I assume that
the password is not recoverable?

Thanks

···

----------------------------------------------

How can one recover a Jit.si password if she logged her email when
registering for jit.si account? Can't find this option here:

https://jitsi.org/Register/Register

thanks

karel


#4

Hi, Karel! You are right, it is impossible, indeed.
Entering an e-mail address is not mandatory however you will have NO WAY OF
CHANGING YOUR PASSWORD if you ever forget it.
© bottom string at https://jitsi.org/index.php/Register/Register

*-----Best regards, Santiago26*
*JID, mail: Santiago26@qip.ru <Santiago26@qip.ru>*

···

2014-03-04 19:13 GMT+04:00 Karel Novotny <novotny.karel@gmail.com>:

No cure? This seems to be a very simple question. Should I assume that
the password is not recoverable?

Thanks
----------------------------------------------

How can one recover a Jit.si password if she logged her email when
registering for jit.si account? Can't find this option here:

https://jitsi.org/Register/Register

thanks

karel

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#5

Could we please hear from Jit.si people who are on this list? Is there
any perspective of recovering passwords via email? The statement on
jit.si page indicates that it should be possible.

thanks

karel

···

On 03/04/2014 06:43 PM, Santiago26 wrote:

Hi, Karel! You are right, it is impossible, indeed.
Entering an e-mail address is not mandatory however you will have NO
WAY OF CHANGING YOUR PASSWORD if you ever forget it.
� bottom string at https://jitsi.org/index.php/Register/Register

/-----
Best regards, Santiago26/
/JID, mail: Santiago26@qip.ru <mailto:Santiago26@qip.ru>/

2014-03-04 19:13 GMT+04:00 Karel Novotny <novotny.karel@gmail.com
<mailto:novotny.karel@gmail.com>>:

    No cure? This seems to be a very simple question. Should I assume that
    the password is not recoverable?

    Thanks
    ----------------------------------------------

    How can one recover a Jit.si password if she logged her email when
    registering for jit.si <http://jit.si> account? Can't find this
    option here:

    https://jitsi.org/Register/Register

    thanks

    karel

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    users mailing list
    users@jitsi.org <mailto:users@jitsi.org>
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#6

Jitsi developers/providers,

I know I am being terribly annoying, but since I have nowhere else to
ask, and the text on jit.si registration page make one think that
password recovery via a password is possible, I am asking again here.

thanks

···

-----------------------
Could we please hear from Jit.si people who are on this list? Is there
any perspective of recovering passwords via email? The statement on
jit.si page indicates that it should be possible.

thanks

karel

On 03/04/2014 06:43 PM, Santiago26 wrote:

Hi, Karel! You are right, it is impossible, indeed.
Entering an e-mail address is not mandatory however you will have NO
WAY OF CHANGING YOUR PASSWORD if you ever forget it.
� bottom string at https://jitsi.org/index.php/Register/Register

/-----
Best regards, Santiago26/
/JID, mail: Santiago26@qip.ru <mailto:Santiago26@qip.ru>/

2014-03-04 19:13 GMT+04:00 Karel Novotny <novotny.karel@gmail.com
<mailto:novotny.karel@gmail.com>>:

    No cure? This seems to be a very simple question. Should I assume that
    the password is not recoverable?

    Thanks
    ----------------------------------------------

    How can one recover a Jit.si password if she logged her email when
    registering for jit.si <http://jit.si> account? Can't find this
    option here:

    https://jitsi.org/Register/Register

    thanks

    karel

    _______________________________________________
    users mailing list
    users@jitsi.org <mailto:users@jitsi.org>
    Unsubscribe instructions and other list options:
    http://lists.jitsi.org/mailman/listinfo/users

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#7

Hi,

I have not been able to reset my wife's password on her account so I
created a new account. I recommend you create a new account and forget
about your other account.

Best,
Jungle

···

On 7 March 2014 02:56, Karel Novotny <novotny.karel@gmail.com> wrote:

  Jitsi developers/providers,

I know I am being terribly annoying, but since I have nowhere else to ask,
and the text on jit.si registration page make one think that password
recovery via a password is possible, I am asking again here.

thanks

-----------------------
Could we please hear from Jit.si people who are on this list? Is there any
perspective of recovering passwords via email? The statement on jit.sipage indicates that it should be possible.

thanks

karel

On 03/04/2014 06:43 PM, Santiago26 wrote:

Hi, Karel! You are right, it is impossible, indeed.
Entering an e-mail address is not mandatory however you will have NO WAY
OF CHANGING YOUR PASSWORD if you ever forget it.
© bottom string at https://jitsi.org/index.php/Register/Register

*----- Best regards, Santiago26*
*JID, mail: Santiago26@qip.ru <Santiago26@qip.ru>*

2014-03-04 19:13 GMT+04:00 Karel Novotny <novotny.karel@gmail.com>:

No cure? This seems to be a very simple question. Should I assume that
the password is not recoverable?

Thanks
----------------------------------------------

How can one recover a Jit.si password if she logged her email when
registering for jit.si account? Can't find this option here:

https://jitsi.org/Register/Register

thanks

karel

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users mailing list
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--
-------
inum: 883510009902611
sip: jungleboogie@sip2sip.info
xmpp: jungle-boogie@jit.si


#8

Hi,

I have not been able to reset my wife's password on her account so I
created a new account. I recommend you create a new account and forget
about your other account.

Not good news but thanks for your response anyway. It would still be
nice to hear from Jit.si people about whether it is recoverable or if it
will be recoverable in the future. And if not, I recommend removing the
statement that indicates that it IS recoverable from Jit.si registration
page. And it might be good to replace it with "if you lose your
password, there is no chance to recover your account".

karel

···

On 7.3.2014 19:02, jungleboogie0 wrote:

Best,
Jungle

On 7 March 2014 02:56, Karel Novotny <novotny.karel@gmail.com > <mailto:novotny.karel@gmail.com>> wrote:

    � Jitsi developers/providers,

    I know I am being terribly annoying, but since I have nowhere else
    to ask, and the text on jit.si <http://jit.si> registration page
    make one think that password recovery via a password is possible,
    I am asking again here.

    thanks

    -----------------------
    Could we please hear from Jit.si people who are on this list? Is
    there any perspective of recovering passwords via email? The
    statement on jit.si <http://jit.si> page indicates that it should
    be possible.

    thanks

    karel

    On 03/04/2014 06:43 PM, Santiago26 wrote:

    Hi, Karel! You are right, it is impossible, indeed.
    Entering an e-mail address is not mandatory however you will have
    NO WAY OF CHANGING YOUR PASSWORD if you ever forget it.
    © bottom string at https://jitsi.org/index.php/Register/Register

    /-----
    Best regards, Santiago26/
    /JID, mail: Santiago26@qip.ru <mailto:Santiago26@qip.ru>/

    2014-03-04 19:13 GMT+04:00 Karel Novotny <novotny.karel@gmail.com
    <mailto:novotny.karel@gmail.com>>:

        No cure? This seems to be a very simple question. Should I
        assume that
        the password is not recoverable?

        Thanks
        ----------------------------------------------

        How can one recover a � Jit.si password if she logged her
        email when
        registering for jit.si <http://jit.si> account? Can't find
        this option here:

        https://jitsi.org/Register/Register

        thanks

        karel

        _______________________________________________
        users mailing list
        users@jitsi.org <mailto:users@jitsi.org>
        Unsubscribe instructions and other list options:
        http://lists.jitsi.org/mailman/listinfo/users

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--
-------
inum: 883510009902611
sip: jungleboogie@sip2sip.info <mailto:jungleboogie@sip2sip.info>
xmpp: jungle-boogie@jit.si <mailto:jungle-boogie@jit.si>

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