[jitsi-users] JitsiMeet not really works after setup on VPS


#1

Hey,
We installed yesterday JitsiMeet, Jitsi Videobridge and Prosody on a self hosted VPS.
Conferences are practically not working from the beginning. Only once we have successful conference with 4 people but after few minutes video and voice stops.
Currently, we see other in a room, but there is no video or audio.

I would like to solve this error but I do not even know where to start. Is there anyone able to help?

···

--
Best regards,
Andrzej Czerniak


#2

Hi Andrzej, what are your specs? An AWS T2 medium instance should be able to handle some load already (2 vCPUs, 4 GiB RAM, low to moderate network performance).

···

On Jan 18, 2018, at 10:56 AM, Andrzej Czerniak <andrzej.czerniak@gmail.com> wrote:

Hey,
We installed yesterday JitsiMeet, Jitsi Videobridge and Prosody on a self hosted VPS.
Conferences are practically not working from the beginning. Only once we have successful conference with 4 people but after few minutes video and voice stops.
Currently, we see other in a room, but there is no video or audio.

I would like to solve this error but I do not even know where to start. Is there anyone able to help?

--
Best regards,
Andrzej Czerniak
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#3

Hi George and thx for quick response.

VPS (VPS SSD 3) from OVH - https://www.ovh.pl/vps/vps-ssd.xml

KVM OpenStack
2�vCore(s)
2,4�GHz
8�GB RAM
40�GB�SSD
Local RAID 10

W dniu 18.01.2018 o�18:07, George Politis pisze:

···

Hi Andrzej, what are your specs? An AWS T2 medium instance should be able to handle some load already (2 vCPUs, 4 GiB RAM, low to moderate network performance).


#4

The first thing to check is your browser JavaScript console. Do you see any errors there? Also, the browser and version you are using is important when debugging.

Cheers,

···

On Jan 18, 2018, at 17:56, Andrzej Czerniak <andrzej.czerniak@gmail.com> wrote:

Hey,
We installed yesterday JitsiMeet, Jitsi Videobridge and Prosody on a self hosted VPS.
Conferences are practically not working from the beginning. Only once we have successful conference with 4 people but after few minutes video and voice stops.
Currently, we see other in a room, but there is no video or audio.

I would like to solve this error but I do not even know where to start. Is there anyone able to help?

--
Saúl


#5

Yep there are some errors, see attachment.
I use Mozilla Firefox 57.0.4 (x64) for debugging.

W dniu 18.01.2018 o 18:14, Saúl Ibarra Corretgé pisze:

jitsi_error.txt (2.29 KB)

···

The first thing to check is your browser JavaScript console. Do you see any errors there? Also, the browser and version you are using is important when debugging.

Cheers,

--
Saúl


#6

Yep there are some errors, see attachment.

Is that all you get?

I use Mozilla Firefox 57.0.4 (x64) for debugging.

Do you get the same problem on Chrome? We’ve had some Firefox issues which are fixed in master IIRC, but may have not made it to a release.

···

On Jan 18, 2018, at 18:31, Andrzej Czerniak <andrzej.czerniak@gmail.com> wrote:

W dniu 18.01.2018 o 18:14, Saúl Ibarra Corretgé pisze:

The first thing to check is your browser JavaScript console. Do you see any errors there? Also, the browser and version you are using is important when debugging.

Cheers,

--
Saúl

<jitsi_error.txt>_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

--
Saúl


#7

Now I have more complete log. Please have a look
https://pastebin.com/cn2F6CKS

pt., 19 sty 2018 o 09:53 użytkownik Saúl Ibarra Corretgé <
scorretge@atlassian.com> napisał:

···

> On Jan 18, 2018, at 18:31, Andrzej Czerniak <andrzej.czerniak@gmail.com> > wrote:
>
> Yep there are some errors, see attachment.

Is that all you get?

> I use Mozilla Firefox 57.0.4 (x64) for debugging.
>

Do you get the same problem on Chrome? We’ve had some Firefox issues which
are fixed in master IIRC, but may have not made it to a release.

> W dniu 18.01.2018 o 18:14, Saúl Ibarra Corretgé pisze:
>> The first thing to check is your browser JavaScript console. Do you see
any errors there? Also, the browser and version you are using is important
when debugging.
>>
>>
>> Cheers,
>>
>> --
>> Saúl
> <jitsi_error.txt>_______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users

--
Saúl

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#8

Hum, I see ICE failing. Can you share your server’s URL? Feel free to email it privately.

Cheers,

···

On Jan 19, 2018, at 13:55, Andrzej Czerniak <andrzej.czerniak@gmail.com> wrote:

Now I have more complete log. Please have a look https://pastebin.com/cn2F6CKS

pt., 19 sty 2018 o 09:53 użytkownik Saúl Ibarra Corretgé <scorretge@atlassian.com> napisał:

> On Jan 18, 2018, at 18:31, Andrzej Czerniak <andrzej.czerniak@gmail.com> wrote:
>
> Yep there are some errors, see attachment.

Is that all you get?

> I use Mozilla Firefox 57.0.4 (x64) for debugging.
>

Do you get the same problem on Chrome? We’ve had some Firefox issues which are fixed in master IIRC, but may have not made it to a release.

> W dniu 18.01.2018 o 18:14, Saúl Ibarra Corretgé pisze:
>> The first thing to check is your browser JavaScript console. Do you see any errors there? Also, the browser and version you are using is important when debugging.
>>
>>
>> Cheers,
>>
>> --
>> Saúl
> <jitsi_error.txt>_______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users

--
Saúl

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users
_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

--
Saúl