[jitsi-users] Jitsi - transfer calls problem

#1

Hello,

We experience a lot of problems when transferring calls with Jitsi.

-So far we know that it is not failing because of the video calling

-Doesn't matter if both called parties are unpaused or not

-When transfer is presssed, on both channels MOH stops and on one starts again (from the astersik log)

-One person can't hear the other one or hears the waiting music

-The line is disconnected

-This is not happenig all the time

Our laptops are mainly running on Linux kubuntu 12.04.

Can someone help us and try to identify what could cause this kind of behavior when trasferring calls?

  Milan Stanojevic
ITAF

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milan.stanojevic@itaf.eu

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#2

We experience a lot of problems when transferring calls with Jitsi.

-So far we know that it is not failing because of the video calling
-Doesn't matter if both called parties are unpaused or not
-When transfer is presssed, on both channels MOH stops and on one starts
again (from the astersik log)
-One person can't hear the other one or hears the waiting music
-The line is disconnected
-This is not happenig all the time

Our laptops are mainly running on Linux kubuntu 12.04.

Can someone help us and try to identify what could cause this kind of
behavior when trasferring calls?

Was this with a recent nightly build (newer than 2.5.5355) or with the 2.4 stable? I've fixed a bug in early December that describes exactly your problem.

  Milan Stanojevic
ITAF

Ingo

#3

@Ingo

We have 2.5.5065 version.

Can you please describe how you fixed that bug in early December?

Many thanks,

Milan Stanojevic

ITAF

Frans Van Ryhovelaan 325 - 9000 Gent

Wingenesteenweg 19C - 8750 Zwevezele

Mercuriusstraat 26 - 1930 Zaventem

Radnička 29 - 11000 Beograd (Serbia)

T +32 9 277 9000
F +32 9 234 15 56

milan.stanojevic@itaf.eu <mailto:milan.stanojevic@itaf.eu> <mailto:firstname.name@itaf.eu <mailto:firstname.name@itaf.eu> >

Visit us on: www.itaf.eu <http://www.itaf.eu> <http://www.itaf.eu/> <http://www.itaf.eu/>> ; | LinkedIn <http://www.linkedin.com/company/itaf-eu> <http://www.linkedin.com/company/itaf-eu>> ; | Facebook <https://www.facebook.com/ITAF.eu>;

"Always there to support you"

···

-----Original message-----

From:Ingo Bauersachs <ingo@jitsi.org <mailto:ingo@jitsi.org> >
Sent: Monday 5th January 2015 17:36
To: 'Jitsi Users' <users@jitsi.org <mailto:users@jitsi.org> >
Subject: Re: [jitsi-users] Jitsi - transfer calls problem

> We experience a lot of problems when transferring calls with Jitsi.
>
> -So far we know that it is not failing because of the video calling
> -Doesn't matter if both called parties are unpaused or not
> -When transfer is presssed, on both channels MOH stops and on one starts
> again (from the astersik log)
> -One person can't hear the other one or hears the waiting music
> -The line is disconnected
> -This is not happenig all the time
>
> Our laptops are mainly running on Linux kubuntu 12.04.
>
> Can someone help us and try to identify what could cause this kind of
> behavior when trasferring calls?

Was this with a recent nightly build (newer than 2.5.5355) or with the 2.4 stable? I've fixed a bug in early December that describes exactly your problem.

> Milan Stanojevic
> ITAF

Ingo

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#4

We have 2.5.5065 version.
Can you please describe how you fixed that bug in early December?

https://github.com/jitsi/jitsi/commit/55e6b5350326e269c5ebc8933e9c7e3db2698f0e
https://github.com/jitsi/libjitsi/commit/5c27d77ffdda40a255eef19d7588e0822c282923
https://github.com/jitsi/libjitsi/commit/10809ce214637623083213e0150bf15e928e78f9

Many thanks,
Milan Stanojevic

Ingo