[jitsi-users] Jitsi Meet: troubleshooting?


#1

Thank you for your answers. Sorry if I do not understand everything, all
this is very new to me.

  - Checking console in browsers: I will try that and see. I will start by
gathering info about which computer/system/browser all my coleagues use,
but there is a variety: Linux, Win, Mac, Safari, Firefox, Chrome ....
  - Does SIP-Communicator mean "JitSi", or is it something else and more
general?. I don't have JitSi installed (as I understood it has been
discontinued), I only use Firefox and meet.jit.si .
  -I do not have a firewall.

FYI, I am running Linux Ubuntu 15.04 on a laptop, browser Firefox 47.
No problems with a 2-people conference. With 3-4, problems started at some
of the peers. Never could get more people in the conference

Thanks again

···

2016-09-12 17:45 GMT+02:00 <users-request@jitsi.org>:

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Today's Topics:

   1. Re: Jitsi Meet: troubleshooting? (Mirko Brankovic)
   2. Re: Jitsi Meet: troubleshooting? (freakazoid@riseup.net)
   3. Video layout on canvas (Mirko Brankovic)
   4. Re: Video layout on canvas (Emil Ivov)
   5. Re: Scaling the jitsi infrastructure on AWS (Alex Zanetti de Lima)

---------- Mensaje reenviado ----------
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: Jitsi Users <users@jitsi.org>
Cc:
Date: Mon, 12 Sep 2016 15:30:11 +0200
Subject: Re: [jitsi-users] Jitsi Meet: troubleshooting?
well I guess best thing is to start with browser they used and check in
console for some error messages when they fail to join the conf .

On Wed, Sep 7, 2016 at 8:51 AM, Pablo C <mooola11@gmail.com> wrote:

Dear all,

I am new in this list. Thank you for being active.

I am starting trying to use Jitsi Meet. My first problem came trying a
"meeting" with 5 people, only audio, and only 2 or 3 us could hear each
other. The rest couldn't hear us or be heard. Actually, they did not even
appear in the contact list.
Mics where all alowed and not muted.

The thing is: I do not know where to go for troubleshooting, other than
this list. Any ideas are welcome, thank you so much!

-- PAblo

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--
Regards,
Mirko

---------- Mensaje reenviado ----------
From: "freakazoid@riseup.net" <freakazoid@riseup.net>
To: Jitsi Users <users@jitsi.org>
Cc:
Date: Mon, 12 Sep 2016 09:08:28 -0500
Subject: Re: [jitsi-users] Jitsi Meet: troubleshooting?
Check the Logs... Is the best way to determine what is happening with your
Jitsi-Meet instance. By the way, have you setup in sipCommunicator file
your local IP and public IP for NAT ? That's a common issue that would
cause some failures at communication level. Be sure as well to open in your
firewall the multimedia ports 10000 to 20000 UDP.

Cheers.

Enviado desde mi Huawei

-------- Mensaje original --------
Asunto: Re: [jitsi-users] Jitsi Meet: troubleshooting?
De: Mirko Brankovic
Para: Jitsi Users
CC:

well I guess best thing is to start with browser they used and check in
console for some error messages when they fail to join the conf .

On Wed, Sep 7, 2016 at 8:51 AM, Pablo C <mooola11@gmail.com> wrote:

Dear all,

I am new in this list. Thank you for being active.

I am starting trying to use Jitsi Meet. My first problem came trying a
"meeting" with 5 people, only audio, and only 2 or 3 us could hear each
other. The rest couldn't hear us or be heard. Actually, they did not even
appear in the contact list.
Mics where all alowed and not muted.

The thing is: I do not know where to go for troubleshooting, other than
this list. Any ideas are welcome, thank you so much!

-- PAblo

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

--
Regards,
Mirko

---------- Mensaje reenviado ----------
From: Mirko Brankovic <mirkobrankovic@gmail.com>
To: Jitsi Users <users@jitsi.org>
Cc:
Date: Mon, 12 Sep 2016 16:37:42 +0200
Subject: [jitsi-users] Video layout on canvas
Hi,

Is it possible to change video layout on jitsi-meet.
For example I don't want to use main video with small film-strips of other
users, but would more like 2x2 or 2x3 layout.

Does this mean that I need to set different a=ssrc in SDP or can this be
done on server config somehow?

--
Regards,
Mirko

---------- Mensaje reenviado ----------
From: Emil Ivov <emcho@jitsi.org>
To: Jitsi Users <users@jitsi.org>
Cc:
Date: Mon, 12 Sep 2016 10:15:14 -0500
Subject: Re: [jitsi-users] Video layout on canvas
This would be a UI change in JavaScript as we don't support it now.

On Mon, Sep 12, 2016 at 9:37 AM, Mirko Brankovic > <mirkobrankovic@gmail.com> wrote:
> Hi,
>
> Is it possible to change video layout on jitsi-meet.
> For example I don't want to use main video with small film-strips of
other
> users, but would more like 2x2 or 2x3 layout.
>
> Does this mean that I need to set different a=ssrc in SDP or can this be
> done on server config somehow?
>
>
>
> --
> Regards,
> Mirko
>
> _______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users

--
https://jitsi.org

---------- Mensaje reenviado ----------
From: Alex Zanetti de Lima <trustlix@gmail.com>
To: users@jitsi.org
Cc:
Date: Mon, 12 Sep 2016 12:42:29 -0300
Subject: Re: [jitsi-users] Scaling the jitsi infrastructure on AWS
Hi,

Is there some one else leveraging that same infrastructure who could
help me with the two points below?

Thanks!
-- Alex

On Tue, Sep 6, 2016 at 6:21 PM, Alex Zanetti de Lima <trustlix@gmail.com> > wrote:
> Hi,
>
> We are following the ideas explained in this presentation to scale our
> jitsi infrastructure on AWS:
>
> https://app.box.com/shared/dq7eqqbr4xmm0l5zwkvotp3twpovzr
qs/1/7747265085/67176057741/1
>
> (got it from here: https://wiki.geant.org/pages/viewpage.action?pageId=
53118178)
>
> During the process of configuring our environment the following doubts
arouse:
>
> - whenever a new videobridge is added to a shard, there is the need to
> reconfigure prosody (new admin and new component with correct
> password) and reload it. How are you doing it? Are you using any sort
> of auto-discovery solution?
>
> - how to scale down a specif shard without impacting users? Is it just
> a matter of shutting down a videobridge instance and then jicofo takes
> care of moving the conferences to another bridges? Or is there some
> other (smarter) approach?
>
> Cheers,
> -- Alex

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