[jitsi-users] Jitsi logs - Crash when opening settings on Android


#1

Jitsi asked me to send that somewhere!

-nik

2013-12-13@14.14.01-logs.zip (131 KB)


#2

Hi Dominik,

···

On Fri, Dec 13, 2013 at 2:14 PM, Dominik George <nik@naturalnet.de> wrote:

Jitsi asked me to send that somewhere!

-nik
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Thanks for the logs ! We'll try to fix this issue.

Regards,
Pawel


#3

Hey guys,

I'd like to report one more bug we found here in the office. When we make a SIP video call, Jitsi crashes as soon as the camera video feed is about to be displayed.

Tried with:
Jitsi to Jitsi from one PC to another (USB web cameras).
PC Jitsi to Linphone for Android (USB camera and built-in Samsung Galaxy S4 camera)
Mac OSX Jitsi to Linphone on Android (built-in Macbook Pro camera and build-in Samsung Galaxy Note camera)

In the Jitsi settings -> Video tab, the camera is successfully loaded and shows a video feed. In the Encodings tab I have all 3 codecs (H264, H263-1998, VP8) enabled.

Is there anything I can do to help you identify the bug?

Thanks!
David


#4

As a follow up on this, I checked the video codecs enabled in the client and server. Both have H264 available. However when I look at the log file, I see that jitsi is trying to send the video in H263-1998 format. Is it a bug or I'm misreading the logs?

By the way, our PBX server supports these video codecs: H261, H263, H263P, H264. Am I correct to assume that H263-1998 is not among the supported ones by our server?

Also, the crash of Jitsi happens not only on enabling camera, but also on screen sharing as well. According to the logs, Jitsi is also sending the screen sharing as H263-1998 format so maybe there's the issue?

You can find the logs on camera crashing attached to this e-mail. Unfortunately I had to mask out the server IP address and URL by the word "censored". However, I checked the IP address and URLs to be correct so I'm hoping the problem is not there. Thank you for understanding.

David

Dne Saturday, December 14, 2013, 12:22:48 AM, David Slachta <david.slachta@volny.cz> napsal:

jitsi0.pcap (50.4 KB)

jitsi0.log.1 (29.3 KB)

···

Hey guys,

I'd like to report one more bug we found here in the office. When
we make a SIP video call, Jitsi crashes as soon as the camera video feed is about to be displayed.

Tried with:
  
Jitsi to Jitsi from one PC to another (USB web cameras). PC Jitsi
to Linphone for Android (USB camera and built-in Samsung Galaxy S4
camera) Mac OSX Jitsi to Linphone on Android (built-in Macbook Pro
camera and build-in Samsung Galaxy Note camera)

In the Jitsi settings -> Video tab, the camera is successfully
loaded and shows a video feed. In the Encodings tab I have all 3
codecs (H264, H263-1998, VP8) enabled.

Is there anything I can do to help you identify the bug?

Thanks!
David


#5

Hi Dominik,

The crash should be fixed in revison 207. It looks like we fail to
detect any camera on your device. Do you have any ?

I've added some additional log information about the cameras, so if
you could send logs from 207 version I could try to investigate it
further.

Regards,
Pawel

···

On Fri, Dec 13, 2013 at 5:15 PM, Paweł Domas <pawel.domas@jitsi.org> wrote:

Hi Dominik,

On Fri, Dec 13, 2013 at 2:14 PM, Dominik George <nik@naturalnet.de> wrote:

Jitsi asked me to send that somewhere!

-nik
_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

Thanks for the logs ! We'll try to fix this issue.

Regards,
Pawel


#6

Your server seems to be answering with H.263 even though it was not in
the original offer from Jitsi. This is wrong. (Is this an Asterisk of
some sort? Behavioural patterns seem similar.) I don't think it's the
reason for your crash though.

You may want to try the latest nightly.

Emil

···

On Sun, Dec 15, 2013 at 4:39 PM, David Slachta <david.slachta@volny.cz> wrote:

As a follow up on this, I checked the video codecs enabled in the client and server. Both have H264 available. However when I look at the log file, I see that jitsi is trying to send the video in H263-1998 format. Is it a bug or I'm misreading the logs?

By the way, our PBX server supports these video codecs: H261, H263, H263P, H264. Am I correct to assume that H263-1998 is not among the supported ones by our server?

Also, the crash of Jitsi happens not only on enabling camera, but also on screen sharing as well. According to the logs, Jitsi is also sending the screen sharing as H263-1998 format so maybe there's the issue?

You can find the logs on camera crashing attached to this e-mail. Unfortunately I had to mask out the server IP address and URL by the word "censored". However, I checked the IP address and URLs to be correct so I'm hoping the problem is not there. Thank you for understanding.

David

Dne Saturday, December 14, 2013, 12:22:48 AM, David Slachta <david.slachta@volny.cz> napsal:

Hey guys,

I'd like to report one more bug we found here in the office. When
we make a SIP video call, Jitsi crashes as soon as the camera video feed is about to be displayed.

Tried with:

Jitsi to Jitsi from one PC to another (USB web cameras). PC Jitsi
to Linphone for Android (USB camera and built-in Samsung Galaxy S4
camera) Mac OSX Jitsi to Linphone on Android (built-in Macbook Pro
camera and build-in Samsung Galaxy Note camera)

In the Jitsi settings -> Video tab, the camera is successfully
loaded and shows a video feed. In the Encodings tab I have all 3
codecs (H264, H263-1998, VP8) enabled.

Is there anything I can do to help you identify the bug?

Thanks!
David

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
Jitsi
emcho@jitsi.org PHONE: +33.1.77.62.43.30
https://jitsi.org FAX: +33.1.77.62.47.31


#7

These logs will not do for an investigation of a process crash, a Java
virtual machine crash log is necessary (which is automatically
searched for and includes in the log ZIP created by Jitsi as described
at https://jitsi.org/Documentation/FAQ#logs).

···

2013/12/15 David Slachta <david.slachta@volny.cz>:

You can find the logs on camera crashing attached to this e-mail.


#8

Thanks for the info, will do next time.

David

Dne Sunday, December 15, 2013, 5:48:54 PM, Lyubomir Marinov <lyubomir.marinov@jitsi.org> napsal:

···

2013/12/15 David Slachta <david.slachta@volny.cz>:

You can find the logs on camera crashing attached to this e-mail.

These logs will not do for an investigation of a process crash, a Java
virtual machine crash log is necessary (which is automatically
searched for and includes in the log ZIP created by Jitsi as described
at https://jitsi.org/Documentation/FAQ#logs).


#9

Hey everybody,

I'd like to report that the video call is working properly now. It was a codec problem. I had H263 and H264 allowed on the server and the server would always want to use H263 while Jitsi offers only H263-1998 and therefore it wouldn't work and for some reason crash. I allowed only H264 on the server and now it works properly.

Thanks Emil for the pointers!
David

Dne Sunday, December 15, 2013, 4:48:50 PM, Emil Ivov <emcho@jitsi.org> napsal:

···

Your server seems to be answering with H.263 even though it was not in
the original offer from Jitsi. This is wrong. (Is this an Asterisk of
some sort? Behavioural patterns seem similar.) I don't think it's the
reason for your crash though.

You may want to try the latest nightly.

Emil

On Sun, Dec 15, 2013 at 4:39 PM, David Slachta <david.slachta@volny.cz> wrote:

As a follow up on this, I checked the video codecs enabled in the client and server. Both have H264 available. However when I look at the log file, I see that jitsi is trying to send the video in H263-1998 format. Is it a bug or I'm misreading the logs?

By the way, our PBX server supports these video codecs: H261, H263, H263P, H264. Am I correct to assume that H263-1998 is not among the supported ones by our server?

Also, the crash of Jitsi happens not only on enabling camera, but also on screen sharing as well. According to the logs, Jitsi is also sending the screen sharing as H263-1998 format so maybe there's the issue?

You can find the logs on camera crashing attached to this e-mail. Unfortunately I had to mask out the server IP address and URL by the word "censored". However, I checked the IP address and URLs to be correct so I'm hoping the problem is not there. Thank you for understanding.

David

Dne Saturday, December 14, 2013, 12:22:48 AM, David Slachta <david.slachta@volny.cz> napsal:

Hey guys,

I'd like to report one more bug we found here in the office. When
we make a SIP video call, Jitsi crashes as soon as the camera video feed is about to be displayed.

Tried with:

Jitsi to Jitsi from one PC to another (USB web cameras). PC Jitsi
to Linphone for Android (USB camera and built-in Samsung Galaxy S4
camera) Mac OSX Jitsi to Linphone on Android (built-in Macbook Pro
camera and build-in Samsung Galaxy Note camera)

In the Jitsi settings -> Video tab, the camera is successfully
loaded and shows a video feed. In the Encodings tab I have all 3
codecs (H264, H263-1998, VP8) enabled.

Is there anything I can do to help you identify the bug?

Thanks!
David

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users