[jitsi-users] Jitsi Crashes on Video Launch


#1

Hello all!

New to using Jitsi. I find it to be a wonderful program. I have a
problem however, with launching Video. Each time I choose to initiate
Video, Jitsi crashes. I understand that there may be a Codec problem
from notes that I have seen. But, where do we change any of the
existing Video Codec selections?

I am using a laptop with Windows 7 Home Premium/x64/i7Core/8GB RAM
I have tried the Advanced selection tab in Jitsi Console, and
adjustments there don't seem to help.

Assistance in this area is much appreciated. Thank you to all for
your consideration.

Sui.


#2

Hi Sui,

I might have the same issue, except under Kubuntu 14.04. I'm
using the Jitsi and Qt versions available in its main
repositories.

Not a fan so far, because I have yet to make a successful call
to anyone (but to be fair, it's the only XMPP client that has
managed to log in wihtout a hitch, with audio and video call
capabilities).

I posted the terminal output of a crashed session - it doesn't
look terribly useful to me but I really have no of telling for
sure what it means.

I've experienced what seemed random crashes, but it's possible
they occurred when I started video, I'll investigate that.

I don't know about the codecs, Where did you find that
informaiton?

In the meantime, I'd also much appreciate pointers about where
else I might start looking for the source of the issue. Maybe
there is some sort of log file/backrace?

Thanks, Ben

ยทยทยท

Am Mi, 2. Jul 2014, um 22:07, schrieb [1]suige@mac.hush.com:

Hello all!

New to using Jitsi. I find it to be a wonderful program. I
have a problem however, with launching Video. Each time I
choose to initiate Video, Jitsi crashes. I understand that
there may be a Codec problem from notes that I have seen.
But, where do we change any of the existing Video Codec
selections?

I am using a laptop with Windows 7 Home Premium/x64/i7Core/8GB
RAM

I have tried the Advanced selection tab in Jitsi Console, and
adjustments there don't seem to help.

Assistance in this area is much appreciated. Thank you to all
for your consideration.

Sui.

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References

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