There is no official workaround.
My workaround was to add my DNS records to our public DNS (GoDaddy).
Because the DNS on the disabled adapter may have been pointed toward a public DNS server which will then be able to resolve your server.
Alternatively, you can use IP Addresses when setting up Jitsi instead of a hostname that must be resolved.
···
Office: 248-277-9304 | Cell: 248-935-7353 | aaron.dixon@ssdcservices.com<mailto:aaron.dixon@ssdcservices.com>
From: Matteo Calorio [mailto:matteo.calorio@linux.ors-tech.it]
Sent: Wednesday, April 16, 2014 3:07 AM
To: Aaron Dixon
Cc: users@jitsi.org
Subject: Re: [jitsi-users] Jitsi connection problems in win7
Very interesting! Are there any solutions or workarounds to that bug? Or is there a place where is possible to change Java DNS configuration?
Matteo
-----------------------------------------------------------------------------
From: Aaron Dixon <Aaron.Dixon@ssdcservices.com<mailto:Aaron.Dixon@ssdcservices.com>>
Sent: mercoledì 16 aprile 2014
To: users@jitsi.org<mailto:users@jitsi.org> <users@jitsi.org<mailto:users@jitsi.org>>
Cc: Matteo Calorio <matteo.calorio@linux.ors-tech.it<mailto:matteo.calorio@linux.ors-tech.it>>
Subject: RE: [jitsi-users] Jitsi connection problems in win7
OK. I was thinking your issue might be similar to the issue I experienced with laptops that roamed other networks (such as their home network).
Ingo pointed out that there is a bug in java that makes Jitsi sometimes use the DNS server of a disabled (non-active) network interface in Windows.
But if this is happening on desktops then this is not the case (unless your users carry their desktops home with them lol)
Aaron Dixon | IT Specialist | SSDC Services
Office: 248-277-9304 | Cell: 248-935-7353 | aaron.dixon@ssdcservices.com<mailto:aaron.dixon@ssdcservices.com<mailto:aaron.dixon@ssdcservices.com%3cmailto:aaron.dixon@ssdcservices.com>>
From: Matteo Calorio [mailto:matteo.calorio@linux.ors-tech.it]
Sent: Monday, April 14, 2014 3:41 AM
To: users@jitsi.org<mailto:users@jitsi.org>
Cc: Aaron Dixon
Subject: Re: [jitsi-users] Jitsi connection problems in win7
Some are laptops, some are desktops.
Matteo
-----------------------------------------------------------------------------
From: Aaron Dixon <Aaron.Dixon@ssdcservices.com<mailto:Aaron.Dixon@ssdcservices.com>>
Sent: domenica 13 aprile 2014
To: Jitsi Users <users@jitsi.org<mailto:users@jitsi.org>>
Cc:
Subject: Re: [jitsi-users] Jitsi connection problems in win7
Are these laptops?
Aaron
From: users-bounces@jitsi.org<mailto:users-bounces@jitsi.org> [mailto:users-bounces@jitsi.org] On Behalf Of Matteo Calorio
Sent: Wednesday, April 2, 2014 5:38 PM
To: Jitsi Users
Subject: Re: [jitsi-users] Jitsi connection problems in win7
No, but on server I can't see authentication attempts from that client even if I can ping server from client. Yes, pbx resolves correctly and it worked till yesterday. On another machine with the same problem I changed sip client and it worked, some times ago.
Matteo
-----------------------------------------------------------------------------
From: Emil Ivov <emcho@jitsi.org<mailto:emcho@jitsi.org<mailto:emcho@jitsi.org%3cmailto:emcho@jitsi.org>>>
Sent: mercoledì 2 aprile 2014
To: Jitsi Users <users@jitsi.org<mailto:users@jitsi.org<mailto:users@jitsi.org%3cmailto:users@jitsi.org>>>
Cc:
Subject: Re: [jitsi-users] Jitsi connection problems in win7
Have you tried looking at an ethereal trace? Do you see any packets
going to your server? Also, is "pbx" really the name you used? If so,
does that resolve in your local DNS?
Emil
On 02.04.14, 12:36, Matteo Calorio wrote:
Hello,
this morning a problem sometime some colleagues of mine already had and
that was never solved happened again: their Jitsi client suddenly can
not connect to our pbx (sip) nor to our ejabberd2 server (xmpp).
Updating to last Jitsi version doesn't solve the problem, Java
installation is ok, local machine firewall is off and they can ping pbx
and ejabberd2. Jitsi on that machine worked perfectly till yesterday. On
Linux Debian I never had such kind of problems on the same network.
The error they get is:
"Jitsi: Error - Connection failed for the following account: User name:
xxx@pbx <mailto:xxx@pbx>, Server name: pbx. Please check your settings
or contact your network administrator for more informations."
Launching Jitsi from command line in debug mode gives this error message:
C:\Users\xxx>"C:\Program Files\Jitsi\Jitsi.exe" -d
11:11:49.838 SEVERE: [60]
impl.protocol.sip.ProtocolProviderServiceSipImpl.register().310 No
address found for ProtocolProviderServiceSipImpl(XXX (SIP))
Any Idea?
Bye,
Matteo
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Matteo Calorio
Linux & OpenSource systems
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