[jitsi-users] Jitsi behaving in unexpected manner

Ajay_Tripathi · May 30, 2018, 6:38am

I have having a terrible time setting up jitsi-meet.

**Server Information**
- uname -a
    - Linux e2e-33-82.e2enetworks.net.in 4.4.0-31-generic #50-Ubuntu SMP
Wed Jul 13 00:07:12 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
- cat /etc/lsb-release
    - DISTRIB_ID=Ubuntu
    - DISTRIB_RELEASE=16.04
    - DISTRIB_CODENAME=xenial
    - DISTRIB_DESCRIPTION="Ubuntu 16.04.3 LTS"

**What happened?**
I did manual setup, it failed with too many errors, i tried to clean up,
and found the quick setup, it didn't work. After a lot of cleaning and
purging, hours later, it worked!
I connected my phone (android) and laptop (Note: They are on the same WiFi)
and i was getting both video and audio. Awesome!
Next, I made a call to a superior in order to show the setup works, call
connects, we are on the same call room, we can talk over messages but no
call or video but as soon as everyone disconnects and it's just my laptop
and phone, it starts working, when someone else connects, it fails.

I thought maybe i set it up wrong and it'll work only for two people.
So i disconnected my phone and asked someone to connect (now my laptop and
the other person is not on the same WiFi), now, it fails.

But if i connect my phone and laptop again, It Works!

**logs**
Logs don't look pretty either.
prosody.log : https://hastebin.com/kebocoyari.sql
jicofo.log : https://hastebin.com/ikitesalof.nginx (Not complete trimmed
due to document size limit)
I would be happy to provide any other log/information if needed.

damencho · May 30, 2018, 6:51am

Hi,

There is a side effect when doing manual and after that quick install,
and the problem is the certificate used for auth.domain. You can see
the error in your jicofo logs near the end, basically, the user
connection of jicofo is not working and deployment only works now in
p2p mode.

There is a bug that prevents updating trusted certificates that java
uses. Can you try backing up the file /etc/ssl/certs/java/cacerts,
moved it somewhere and try running again update-ca-certificates, then
restart jicofo and check whether the "ValidatorException: PKIX path
building failed" error disappear.
You should have
/usr/local/share/ca-certificates/$JICOFO_AUTH_DOMAIN.crt file before
doing update-ca-certificates.

We recently updated the manual installation with a warning, cause
people constantly have problems with it, and it is tricky and is there
just to show how debian packages operate ... but there is much stuff
that can go wrong and nobody bothers to send updates to it so it can
improve ...

Regards
damencho

···

On Mon, Jan 1, 2018 at 3:09 PM, Ajay Tripathi <ajay39in@gmail.com> wrote:

I have having a terrible time setting up jitsi-meet.

**Server Information**
- uname -a
    - Linux e2e-33-82.e2enetworks.net.in 4.4.0-31-generic #50-Ubuntu SMP Wed
Jul 13 00:07:12 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
- cat /etc/lsb-release
    - DISTRIB_ID=Ubuntu
    - DISTRIB_RELEASE=16.04
    - DISTRIB_CODENAME=xenial
    - DISTRIB_DESCRIPTION="Ubuntu 16.04.3 LTS"

**What happened?**
I did manual setup, it failed with too many errors, i tried to clean up, and
found the quick setup, it didn't work. After a lot of cleaning and purging,
hours later, it worked!
I connected my phone (android) and laptop (Note: They are on the same WiFi)
and i was getting both video and audio. Awesome!
Next, I made a call to a superior in order to show the setup works, call
connects, we are on the same call room, we can talk over messages but no
call or video but as soon as everyone disconnects and it's just my laptop
and phone, it starts working, when someone else connects, it fails.

I thought maybe i set it up wrong and it'll work only for two people.
So i disconnected my phone and asked someone to connect (now my laptop and
the other person is not on the same WiFi), now, it fails.

But if i connect my phone and laptop again, It Works!

**logs**
Logs don't look pretty either.
prosody.log : https://hastebin.com/kebocoyari.sql
jicofo.log : https://hastebin.com/ikitesalof.nginx (Not complete trimmed due
to document size limit)
I would be happy to provide any other log/information if needed.

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