[jitsi-users] Jitsi account problem


#1

Hi! I have a big problem with jitsi.
I have a jitsi client version 2.8.5425 installed on windows 7 professional sp1. Two opened account: jabber for communication and sip for IP telephony account. So at 30 workstation on a domain windows. Periodically, every 2-3 days disappear jabber and sip accounts. At the start jitsi tab "accounts" is empty.
Moreover at the first day disappear accounts only one workstation , all of them workstation work well.
On the next day situation repeat in the another workstation. And so day after day situation repeat on a new workstation . Looks like a program cycle. Helps only restore files sip-communicator.properties. on a backup. Until now, the problem did not resolve the issue, for some unknown reason file sip.communicator.properties overwritten and all accounts in jitsu disappear. Thanks for the help and sorry for my language.

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#2

Hi,

On windows there used to be an issue where this can happen if Jitsi is
running when you are shutting down the station, we tried fixing it,
but it seems it still appears in some situations. You can try quitting
Jitsi before shutdown, if that is the case.

Regards
damencho

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On Mon, Jan 25, 2016 at 11:58 PM, Алексей Снигирев <dmbs_el@mail.ru> wrote:

Hi! I have a big problem with jitsi.
I have a jitsi client version 2.8.5425 installed on windows 7 professional
sp1. Two opened account: jabber for communication and sip for IP telephony
account. So at 30 workstation on a domain windows. Periodically, every 2-3
days disappear jabber and sip accounts. At the start jitsi tab "accounts" is
empty.
Moreover at the first day disappear accounts only one workstation , all of
them workstation work well.
On the next day situation repeat in the another workstation. And so day
after day situation repeat on a new workstation . Looks like a program
cycle. Helps only restore files sip-communicator.properties. on a backup.
Until now, the problem did not resolve the issue, for some unknown reason
file sip.communicator.properties overwritten and all accounts in jitsu
disappear. Thanks for the help and sorry for my language.

--
Sent from Mail.Ru app for Android

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