[jitsi-users] jitsi 2.5.5065-1_amd64.deb: stuck with 'UI Service Provider Implementation'-status while run as normal user


#1

Good evening,

I am using Jitsi for some time now and I am really happy it is
OpenSource and about its' privacy/encryption-features.

However, today (running Jitsi on Debian Jessie) I happened to minimise
Jitsi (I did not quit through menu-item 'file' -->'quit'). After that I
was unable to go back to/reactivate Jitsi. I then killed the respective
java-process (ps -aux | grep jitsi ...) and tried to start Jitsi again.
It would however get stuck with status 'UI Service Provider
Implementation' (please see screep-print attached). Reboot did not help.

When starting it through the terminal, however the following message
appeared:
"sun.awt.image.PNGImageDecoder$PNGException: crc corruption", after
which Jitsi ends up getting stuck again with 'UI Service Provider
Implementation'-status.

Now, when I run Jitsi with "sudo", no such "crc corruption" message
appears in the shell and Jitsi starts normally, is useable and is not
getting stuck with status 'UI Service Provider Implementation'.

I have the 2 log-files (normal user log-file and super user log-file)
attached, did not happen to identify anything tangible error-source. May
be anyone of you - given your experience - is able to detect the cause
of the error... :wink: ?

-->I attach as well the normal user shell-content (containing the normal
user error-message 'crc corruption', as opposed to the super-user shell,
where no such message appears).

Your information and hints are greatly appreciated, please do let me
know should any further information be required from my side.

Krgds,
Daniel

jitsi0.log.0_sudo (22.2 KB)

jitsi0.log.0_normal_user (22 KB)

java_jitsi_normal_user_shell_error-message (1.45 KB)


#2

Hi,

it is a strange one, never seen it before. You can try deleting the
felix cache folder. It is located in the jitsi's home folder
(https://jitsi.org/faq#jitsi-home), the folder is named
sip-communicator.bin.

Regards
damencho

ยทยทยท

On Tue, Oct 28, 2014 at 1:56 AM, abc123 <abc123@inspirativ.ch> wrote:

Good evening,

I am using Jitsi for some time now and I am really happy it is
OpenSource and about its' privacy/encryption-features.

However, today (running Jitsi on Debian Jessie) I happened to minimise
Jitsi (I did not quit through menu-item 'file' -->'quit'). After that I
was unable to go back to/reactivate Jitsi. I then killed the respective
java-process (ps -aux | grep jitsi ...) and tried to start Jitsi again.
It would however get stuck with status 'UI Service Provider
Implementation' (please see screep-print attached). Reboot did not help.

When starting it through the terminal, however the following message
appeared:
"sun.awt.image.PNGImageDecoder$PNGException: crc corruption", after
which Jitsi ends up getting stuck again with 'UI Service Provider
Implementation'-status.

Now, when I run Jitsi with "sudo", no such "crc corruption" message
appears in the shell and Jitsi starts normally, is useable and is not
getting stuck with status 'UI Service Provider Implementation'.

I have the 2 log-files (normal user log-file and super user log-file)
attached, did not happen to identify anything tangible error-source. May
be anyone of you - given your experience - is able to detect the cause
of the error... :wink: ?

-->I attach as well the normal user shell-content (containing the normal
user error-message 'crc corruption', as opposed to the super-user shell,
where no such message appears).

Your information and hints are greatly appreciated, please do let me
know should any further information be required from my side.

Krgds,
Daniel

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