[jitsi-users] jit.si username setup info missing in FAQ


#1

Hi,

I was fumbling around with setting up a new XMPP account with jit.si.
After registering a new account, I attempted setting up the account in
Jitsi, using the same username that I had used to create the account,
and I ran into two related issues:

1) A notice with: "Jitsi can't verify the identity of the server when
connecting to ... The certificate is not trusted, which means that the
server's identity cannot be automatically verified." ...

2) Jitsi never logged into the account.

After coming across this email
http://lists.jitsi.org/pipermail/dev/2013-March/002379.html I found
that I should be adding "@jit.si" to my username in the Jitsi
application, rather than using the username provided in the jit.si
form. This information needs to be added to either the jit.si page
and/or FAQ, as there does not appear to be guidance on how to set up
Jitsi after registering an XMPP account through jit.si.

Furthermore, are XMPP usernames without "@somthing.org" even allowed?
If not, then it should be flagged as an invalid username when setting
up this account type in the Jitsi application.

-Mike


#2

Hey Mike.

Hi,

I was fumbling around with setting up a new XMPP account with jit.si.
After registering a new account, I attempted setting up the account in
Jitsi, using the same username that I had used to create the account,
and I ran into two related issues:

1) A notice with: "Jitsi can't verify the identity of the server when
connecting to ... The certificate is not trusted, which means that the
server's identity cannot be automatically verified." ...

2) Jitsi never logged into the account.

After coming across this email
http://lists.jitsi.org/pipermail/dev/2013-March/002379.html I found
that I should be adding "@jit.si" to my username in the Jitsi
application, rather than using the username provided in the jit.si
form.

You do use the name from your account. You just need to add @jit.si to it. Otherwise there's no way for Jitsi to know what server to connect to.

This information needs to be added to either the jit.si page
and/or FAQ, as there does not appear to be guidance on how to set up
Jitsi after registering an XMPP account through jit.si.

There's an example right underneath the user name field that says:

Ex: johnsmith@jabber.org

Are you seeing it? I am attaching a screenshot.

Furthermore, are XMPP usernames without "@somthing.org" even allowed?
If not, then it should be flagged as an invalid username when setting
up this account type in the Jitsi application.

Yup. That's what we do. Second screenshot attached.

Emil

···

On 15.07.13, 01:37, Mike Toews wrote:

-Mike

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#3

Hi Emil,

Thanks for you prompt reply,

On 15 July 2013 11:49, Emil Ivov <emcho@jitsi.org> wrote:,

You do use the name from your account. You just need to add @jit.si to it.
Otherwise there's no way for Jitsi to know what server to connect to.

Exactly, this info needs to be on the jit.si page to guide people that
don't know this. I had to search through this mail list to find the
answer, since it wasn't at the jit.si account setup page or FAQ. It is
primarily confusing since the username on the jit.se account form is
different than the one used in the Jitsi application.

This information needs to be added to either the jit.si page
and/or FAQ, as there does not appear to be guidance on how to set up
Jitsi after registering an XMPP account through jit.si.

There's an example right underneath the user name field that says:

Ex: johnsmith@jabber.org

I didn't find this example helpful, as I had assumed the username
would have been the same one used to create the account. It's not
clear that the server is specified here, as described in my fumble
below.

Furthermore, are XMPP usernames without "@somthing.org" even allowed?
If not, then it should be flagged as an invalid username when setting
up this account type in the Jitsi application.

Yup. That's what we do. Second screenshot attached.

Correct, the basic form does not allow usernames without @server.org,
however I used the Advanced setup dialog, which appears to allow this
input (Jitsi 2.2.4603.9615). I've recreated my fumbling steps to
explain how I setup an XMPP account using a username without a server
specifier:

1) Add existing XMPP account with username without @jit.si
2) I saw the "Please complete the server part of your account" error,
so went to "Advanced" to find a server field. (again I stress: I did
not know that the "server part" needed to be added to the username,
since it doesn't say it)
3) In Advanced, under the Connection tab in Server options, check on
"Override server default options", and put "git.si" for connect
server.
4) Press Next, and Sign in

Clearly, these are not the correct steps, but it was the only way that
I saw that I was specifying the server name.

The result was the CA error dialog, shown here in full:

Verify Certificate

Jitsi can't verify the identity of the server when connecting to
[mwtoews, _xmpp-client.mwtoews].

The certificate is not trusted, which means that the server's identity
cannot be automatically verified.

Do you want to continue connecting?
For more information, click "Show Certificate".

And under Show Certificate, here are a few snippets (note: I can't
copy this field!):

Issued To:
Organization: jit.si
Organization Unit: Domain Control Validated
Common Name: jit.si

Issued By:
Country Name: US
...
Organization: GoDaddy.com, Inc.
...

Validity:
Issued On: 6/10/2011
Expires On: 29/09/2014
...

-Mike

···

On 15.07.13, 01:37, Mike Toews wrote:


#4

I think a simple enhancement to the jit.si website would be to link to the docs:
http://jitsi.org/Documentation/SetUpJitsiAccount

for information on setting up the account with Jitsi and to change the password.

On a related note, is there any way to manage jit.si accounts? E.g.,
view/edit the name, email, or delete an account?

Thanks,
-Mike


#5

Hi Mike,

In Tools -> Options there's an account tab where you can do all the things you asked.

On the topic from a usability stand-point, I think the File menu could really use a "Manage Accounts" option that redundantly takes you to that tab. Me and some friends do feel it is a bit hidden under the general options there.

Thanks,
Nick

···

From: mwtoews@gmail.com
Date: Mon, 15 Jul 2013 15:36:22 +1200
To: emcho@jitsi.org
CC: users@jitsi.org
Subject: Re: [jitsi-users] jit.si username setup info missing in FAQ

I think a simple enhancement to the jit.si website would be to link to the docs:
http://jitsi.org/Documentation/SetUpJitsiAccount

for information on setting up the account with Jitsi and to change the password.

On a related note, is there any way to manage jit.si accounts? E.g.,
view/edit the name, email, or delete an account?

Thanks,
-Mike

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