[jitsi-users] jit.si back online

#1

Hello,

As you may know we had issues with the server behind jit.si yesterday
and the service was unavailable.

Now the service is back up and operational. We right now in the
procedure of investigating the issue and making sure this won't happen
again. This may involve short interruptions of the service, but we'll
do our best to make this minimal or, if possible, avoid it.

Please accept our apologies for the inconvenience. Jit.si service is
important to all of us, team and users, and we will continue to
support and improve it.

···

--
Yasen Pramatarov
sysadmin, https://jitsi.org

#2

Thanks!
I was somewhat astonished only two users reported this issue.

If no physical access is granted in current server location, moving them might indeed be a smart idea as Emil said.

···

Am 01.09.2014 um 09:05 schrieb Yasen Pramatarov <yasen@bluejimp.com>:

Hello,

As you may know we had issues with the server behind jit.si yesterday
and the service was unavailable.

Now the service is back up and operational. We right now in the
procedure of investigating the issue and making sure this won't happen
again. This may involve short interruptions of the service, but we'll
do our best to make this minimal or, if possible, avoid it.

Please accept our apologies for the inconvenience. Jit.si service is
important to all of us, team and users, and we will continue to
support and improve it.

--
Yasen Pramatarov
sysadmin, https://jitsi.org

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#3

Yes, the server is moved now, that was the cause of two short
interruptions (both for a few seconds). I hope this didn't disturb
anyone.

···

On Mon, 1 Sep 2014 10:02:11 +0200 Foss wrote:

If no physical access is granted in current server location, moving
them might indeed be a smart idea as Emil said.

--
Yasen Pramatarov
sysadmin, https://jitsi.org

#4

Now the service is back up and operational. We right now in the
procedure of investigating the issue and making sure this won't happen
again. This may involve short interruptions of the service, but we'll
do our best to make this minimal or, if possible, avoid it.

There were two very short interruptions of the service (around 14:00
UTC for under a minute). These were related to changes in the server.
We hope this didn't cause serious problems to anyone.
After that the service is stable.

···

On Mon, 1 Sep 2014 10:05:04 +0300 Yasen Pramatarov wrote:

Please accept our apologies for the inconvenience. Jit.si service is
important to all of us, team and users, and we will continue to
support and improve it.

--
Yasen Pramatarov
sysadmin, https://jitsi.org

#5

Hi

I have been trying to connect to Jitisi since yesterday. Still it does not connect. Is there anything that I am doing wrong or is the server not in service at the moment.

Thanks.

Kind Regards

bernard

#6

Maybe the dns server you are using has not received updates?

You should have the following:

$ host xmpp.jit.si
xmpp.jit.si has address 91.121.47.14
xmpp.jit.si has IPv6 address 2001:41d0:a:1c2c::17

$ dig SRV _xmpp-client._tcp.jit.si
;; ANSWER SECTION:
_xmpp-client._tcp.jit.si. 3 IN SRV 35 0 5222 xmpp.jit.si.
_xmpp-client._tcp.jit.si. 3 IN SRV 40 0 5222 swing.bluejimp.com.

If there is a problem with your DNS, you can just try with Google ones
and put this in your /etc/resolv.conf:

nameserver 8.8.8.8

You can later -- when your provider's DNS (or your own DNS server) is
updated -- remove the google DNS-es

It should be one of the first things to check, the local DNS errors.

HTH :slight_smile:

···

On Mon, 01 Sep 2014 19:54:47 +0100 bernard wrote:

I have been trying to connect to Jitisi since yesterday. Still it
does not connect. Is there anything that I am doing wrong or is the
server not in service at the moment.

--
Yasen Pramatarov
sysadmin, https://jitsi.org