[jitsi-users] ICE failed error


#1

Hi,

I tried to establish a audio call using xmpp accounts at jabber.ccc.de
(receiver) and riseup.net (caller). It failed due to the ICE error, see
attached log files (the two most recent calls).
I successfully did an audio call between two jabber.ccc.de participants
(not behind the same router though). Thus my first question would be if
anybody could confirm success with riseup.net accounts? In addition,
what else can I do to solve the problem? I won't be able to change
anything on the routers and as my conversational partner (having the
riseup.net account) is no nerd I would like to prevent bigger debugging
efforts/account switching/... on their side if possible.

Thanks for any hints
Simon

2014-08-16@08.29.03-logs_called.zip (89 KB)

2014-08-16@08.30.20-logs_caller.zip (60.1 KB)


#2

ICE problems can be circumvented to use the own XMPP service from Jitsi:
https://jitsi.org/index.php/Register/Register

it should be enough if only one partner uses jit.si service (e.g
user@jit.si) and the other e.g stays with riseup.net, then try calling
in both directions if one direction fails.
(personally I dont have experience with riseup.net but with
jabber.ccc.de, which I use with port 80 behind firewall)

MS

PGP.sig (489 Bytes)

ยทยทยท

On 8/16/14 10:31 AM, Simon Harhues wrote:

* PGP Signed by an unknown key

Hi,

I tried to establish a audio call using xmpp accounts at jabber.ccc.de
(receiver) and riseup.net (caller). It failed due to the ICE error, see
attached log files (the two most recent calls).
I successfully did an audio call between two jabber.ccc.de participants
(not behind the same router though). Thus my first question would be if
anybody could confirm success with riseup.net accounts? In addition,
what else can I do to solve the problem? I won't be able to change
anything on the routers and as my conversational partner (having the
riseup.net account) is no nerd I would like to prevent bigger debugging
efforts/account switching/... on their side if possible.

Thanks for any hints
Simon

* Unknown Key
* 0x9B512390(L)

* PGP Unprotected
* 2014-08-16@08.29.03-logs_called.zip
* 2014-08-16@08.30.20-logs_caller.zip

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