[jitsi-users] File transfers remain in chat window (Was: Re: jingle call to asterisk )


#1

Hi Robert,

Unfortunately currently there's no way to clear the chat history.

The only hack that I can suggest here is to send some text messages. When opened the chat window shows the last 10 messages from the history, so if you send 10 text messages after the transfers they won't appear any more.

Cheers,
Yana

P.S. Please make sure to start new threads rather than hijacking existing unrelated ones

···

Ok I give .. Can someone please assist me How the heck do you remove sent/received file attachments from the chat log from showing up every time I start a new chat?


#2

P.S. Please make sure to start new threads rather than hijacking existing

unrelated ones

Thanks, It was a mistake, forgot to update the Subject... Always a after
thought 2 seconds after pressing send....

Thanks for the .. well Assistance ..

-Robert


#3

Hi everybody,

I use Jitsi on Ubuntu 12.04 and have a weird problem:

Some days ago my internet connection was interrupted for about 5
minutes. After that, my XMPP-account had been removed from the list of
accounts in Jitsi and I could (and still can) not re-add it. Jitsi
always produces an error message, namely "Failed to add account." or
"Account already exists."

What I have done so far to solve or better understand the problem:
* I uninstalled Jitsi 1.0 and reinstaled it. Did not work.
* I renamed the .jitsi and .java folders in my home folder to start from
a clean .jitsi folder. Did not work.
* I made a new user account (thus with a "pure" home folder) and tried
to add my account. Did not work.
* I tried out my Jitsi install in an old Ubuntu 11.10 install. My
account was still listed. Everything worked fine.
* I added my account to empathy. Everything worked fine. (I am currently
using empathy but I dislike it.)
* I read the log file. A log file where I started Jitsi after deleting
the .jitsi folder and tried to add my account twice is appended. In that
file, lines 163 and 164 apparently show that the first try fails with
the error "Failed to add account." and the second try fails with the
error "Account already exists." (from which I conclude that despite the
first error, the change in the configuration in the .jitsi folder for
"account added" has been done).
* I got the source code and tried to localize the problem. Apparently
the error messages are produced in the function installAccount in
JabberAccountRegistrationWizard.java when exceptions are caught (lines
474-481, 482-489). I tried to localize the origin of the exceptions and
had the impression that installAccount in
ProtocolProviderFactoryJabberImpl.java can throw exceptions, while
getProviderForAccount in the same file cannot, but I could not find
which method is called by
JabberAccRegWizzActivator.bundleContext.getService and as I am not a
programmer I gave up there.

So I get the impression that there is no problem with my account or
XMPP-provider but somehow a configuration error occured outside of my
home folder in some resource Jitsi depends on but empathy does not. I am
not sure, whether any of this really helps localize the problem. Do you
have any suggestions?

Best Regard,

Benjamin Eltzner

jitsi0.log.0 (22.9 KB)


#4

Hi,

···

On Wed, Sep 19, 2012 at 8:20 PM, Benjamin Eltzner <b.eltzner@gmx.de> wrote:

Hi everybody,

I use Jitsi on Ubuntu 12.04 and have a weird problem:

Some days ago my internet connection was interrupted for about 5
minutes. After that, my XMPP-account had been removed from the list of
accounts in Jitsi and I could (and still can) not re-add it. Jitsi
always produces an error message, namely "Failed to add account." or
"Account already exists."

What I have done so far to solve or better understand the problem:
* I uninstalled Jitsi 1.0 and reinstaled it. Did not work.

Your log shows that you are running build 3967. Have you tried with a
recent version of Jitsi? That is, one of the nightly builds.

Boris


#5

Pardon my ignorance, but is there a way to make PC to landline calls using Jitsi? I have so far not been able to find documentation concerning this.

···

On 09/19/2012 08:20 PM, Benjamin Eltzner wrote:

Hi everybody,

I use Jitsi on Ubuntu 12.04 and have a weird problem:

Some days ago my internet connection was interrupted for about 5
minutes. After that, my XMPP-account had been removed from the list of
accounts in Jitsi and I could (and still can) not re-add it. Jitsi
always produces an error message, namely "Failed to add account." or
"Account already exists."

What I have done so far to solve or better understand the problem:
* I uninstalled Jitsi 1.0 and reinstaled it. Did not work.
* I renamed the .jitsi and .java folders in my home folder to start from
a clean .jitsi folder. Did not work.
* I made a new user account (thus with a "pure" home folder) and tried
to add my account. Did not work.
* I tried out my Jitsi install in an old Ubuntu 11.10 install. My
account was still listed. Everything worked fine.
* I added my account to empathy. Everything worked fine. (I am currently
using empathy but I dislike it.)
* I read the log file. A log file where I started Jitsi after deleting
the .jitsi folder and tried to add my account twice is appended. In that
file, lines 163 and 164 apparently show that the first try fails with
the error "Failed to add account." and the second try fails with the
error "Account already exists." (from which I conclude that despite the
first error, the change in the configuration in the .jitsi folder for
"account added" has been done).
* I got the source code and tried to localize the problem. Apparently
the error messages are produced in the function installAccount in
JabberAccountRegistrationWizard.java when exceptions are caught (lines
474-481, 482-489). I tried to localize the origin of the exceptions and
had the impression that installAccount in
ProtocolProviderFactoryJabberImpl.java can throw exceptions, while
getProviderForAccount in the same file cannot, but I could not find
which method is called by
JabberAccRegWizzActivator.bundleContext.getService and as I am not a
programmer I gave up there.

So I get the impression that there is no problem with my account or
XMPP-provider but somehow a configuration error occured outside of my
home folder in some resource Jitsi depends on but empathy does not. I am
not sure, whether any of this really helps localize the problem. Do you
have any suggestions?

Best Regard,

Benjamin Eltzner


#6

Hi,

I had not tried this so far, because I prefer "stable" releases. I tried
4207 now and was able to add my account. Sorry for not having tried this
and thanks for your response. As a long term perspective I would prefer
using a stable version, but as I can use Jitsi now you can consider this
request solved.

(On an only slightly related note: Is there some progress towards
getting a Jitsi package into debian? Is there a possibility for me to
keep myself informed apart from
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=627362 ?)

Regards,

Benjamin

···

Hi,

On Wed, Sep 19, 2012 at 8:20 PM, Benjamin Eltzner <b.eltzner@gmx.de > <mailto:b.eltzner@gmx.de>> wrote:

Hi everybody,

I use Jitsi on Ubuntu 12.04 and have a weird problem:

Some days ago my internet connection was interrupted for about 5
minutes. After that, my XMPP-account had been removed from the
list of accounts in Jitsi and I could (and still can) not re-add
it. Jitsi always produces an error message, namely "Failed to
add account." or "Account already exists."

What I have done so far to solve or better understand the
problem: * I uninstalled Jitsi 1.0 and reinstaled it. Did not
work.

Your log shows that you are running build 3967. Have you tried
with a recent version of Jitsi? That is, one of the nightly
builds.

Boris


#7

Yes, I do it all the time. But first you have to get an account with a
SIP service provider, such as localphone.com, which I use. They can
provide you with a phone number for both incoming and outgoing calls at
a very low cost. Once you create that account, you can add the account
info to Jitsi. Just choose "Add new account" from the File menu, then
choose SIP as the Network protocol, and fill in the blanks with your
account info.

···

On 10/12/2012 02:50 PM, Michael L. Wilson wrote:

Pardon my ignorance, but is there a way to make PC to landline calls
using Jitsi? I have so far not been able to find documentation
concerning this.

On 09/19/2012 08:20 PM, Benjamin Eltzner wrote:

Hi everybody,

I use Jitsi on Ubuntu 12.04 and have a weird problem:

Some days ago my internet connection was interrupted for about 5
minutes. After that, my XMPP-account had been removed from the list of
accounts in Jitsi and I could (and still can) not re-add it. Jitsi
always produces an error message, namely "Failed to add account." or
"Account already exists."

What I have done so far to solve or better understand the problem:
* I uninstalled Jitsi 1.0 and reinstaled it. Did not work.
* I renamed the .jitsi and .java folders in my home folder to start from
a clean .jitsi folder. Did not work.
* I made a new user account (thus with a "pure" home folder) and tried
to add my account. Did not work.
* I tried out my Jitsi install in an old Ubuntu 11.10 install. My
account was still listed. Everything worked fine.
* I added my account to empathy. Everything worked fine. (I am currently
using empathy but I dislike it.)
* I read the log file. A log file where I started Jitsi after deleting
the .jitsi folder and tried to add my account twice is appended. In that
file, lines 163 and 164 apparently show that the first try fails with
the error "Failed to add account." and the second try fails with the
error "Account already exists." (from which I conclude that despite the
first error, the change in the configuration in the .jitsi folder for
"account added" has been done).
* I got the source code and tried to localize the problem. Apparently
the error messages are produced in the function installAccount in
JabberAccountRegistrationWizard.java when exceptions are caught (lines
474-481, 482-489). I tried to localize the origin of the exceptions and
had the impression that installAccount in
ProtocolProviderFactoryJabberImpl.java can throw exceptions, while
getProviderForAccount in the same file cannot, but I could not find
which method is called by
JabberAccRegWizzActivator.bundleContext.getService and as I am not a
programmer I gave up there.

So I get the impression that there is no problem with my account or
XMPP-provider but somehow a configuration error occured outside of my
home folder in some resource Jitsi depends on but empathy does not. I am
not sure, whether any of this really helps localize the problem. Do you
have any suggestions?

Best Regard,

Benjamin Eltzner


#8

Thank you very much for this advice. I was
successful in getting it working.

  Jitsi is an extremely promising app. How can users directly

contribute to the project financially? There doesn’t seem to be a
link to do so.

···

On 10/12/2012 10:02 PM, David Burleigh
wrote:


Yes, I do it all the time. But first you have to get an account with a
SIP service provider, such as localphone.com, which I use. They can
provide you with a phone number for both incoming and outgoing calls at
a very low cost. Once you create that account, you can add the account
info to Jitsi. Just choose "Add new account" from the File menu, then
choose SIP as the Network protocol, and fill in the blanks with your
account info.
On 10/12/2012 02:50 PM, Michael L. Wilson wrote:

Pardon my ignorance, but is there a way to make PC to landline calls
using Jitsi? I have so far not been able to find documentation
concerning this.
On 09/19/2012 08:20 PM, Benjamin Eltzner wrote:

Hi everybody,
I use Jitsi on Ubuntu 12.04 and have a weird problem:
Some days ago my internet connection was interrupted for about 5
minutes. After that, my XMPP-account had been removed from the list of
accounts in Jitsi and I could (and still can) not re-add it. Jitsi
always produces an error message, namely "Failed to add account." or
"Account already exists."
What I have done so far to solve or better understand the problem:
* I uninstalled Jitsi 1.0 and reinstaled it. Did not work.
* I renamed the .jitsi and .java folders in my home folder to start from
a clean .jitsi folder. Did not work.
* I made a new user account (thus with a "pure" home folder) and tried
to add my account. Did not work.
* I tried out my Jitsi install in an old Ubuntu 11.10 install. My
account was still listed. Everything worked fine.
* I added my account to empathy. Everything worked fine. (I am currently
using empathy but I dislike it.)
* I read the log file. A log file where I started Jitsi after deleting
the .jitsi folder and tried to add my account twice is appended. In that
file, lines 163 and 164 apparently show that the first try fails with
the error "Failed to add account." and the second try fails with the
error "Account already exists." (from which I conclude that despite the
first error, the change in the configuration in the .jitsi folder for
"account added" has been done).
* I got the source code and tried to localize the problem. Apparently
the error messages are produced in the function installAccount in
JabberAccountRegistrationWizard.java when exceptions are caught (lines
474-481, 482-489). I tried to localize the origin of the exceptions and
had the impression that installAccount in
ProtocolProviderFactoryJabberImpl.java can throw exceptions, while
getProviderForAccount in the same file cannot, but I could not find
which method is called by
JabberAccRegWizzActivator.bundleContext.getService and as I am not a
programmer I gave up there.
So I get the impression that there is no problem with my account or
XMPP-provider but somehow a configuration error occured outside of my
home folder in some resource Jitsi depends on but empathy does not. I am
not sure, whether any of this really helps localize the problem. Do you
have any suggestions?
Best Regard,
Benjamin Eltzner