[jitsi-users] Error with Jitsi videobridge


#1

Hi!

When I create a videoconference receive the following error in browser:

···

==================================
Error
Jitsi videobridge is currently unavaliable. Please try again later!

Also I have looked at the jicofo.log and saw the errors below:

==================================
WARNING: [36] org.jitsi.jicofo.MeetExtensionsHandler.handlePresence().480
Failed to get user's role for: 6e43ed6a3c1cb4768b8a5ed2cc8fcae0@confer ...
domain.tld
<6e43ed6a3c1cb4768b8a5ed2cc8fcae0@conference.external.mydomain.tld>
/0fc20d2e-4494-43eb-a0c0-4994c22986d9
SEVERE: [75] org.jitsi.jicofo.ChannelAllocator.log() Failed to allocate
channels for 673a6835fe6a6c0be27e00ade10c8d38@confer ... domain.tld <673a6835fe6a6c0be27e00ade10c8d38@conference.external.mydomain.tld>
/a6ff3cfe-03e3-454d-b9b8-57449958082e
net.java.sip.communicator.service.protocol.OperationFailedException: Failed
to allocate channels - no bridge configured
at
org.jitsi.jicofo.ChannelAllocator.allocateChannels(ChannelAllocator.java:363)
at org.jitsi.jicofo.ChannelAllocator.createOffer(ChannelAllocator.java:298)
at
org.jitsi.jicofo.ChannelAllocator.discoverFeaturesAndInvite(ChannelAllocator.java:159)
at org.jitsi.jicofo.ChannelAllocator.run(ChannelAllocator.java:132)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)
at
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)
at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
SEVERE: [75]
org.jitsi.impl.protocol.xmpp.colibri.ColibriConferenceImpl.checkIfDisposed().148
Not doing expireConference - bridge not initialized

I have:
Server1: Domain Controler
Server2: ZCS 8.6
Server3: Zimbra Talk

I appreciate any help.

Sincerely,
Jose Reis


#2

Hi Jose, have you checked in the JVB logs why the bridge is unavailable? Could you please share the JVB logs with us here in the ML?

···

On Dec 9, 2016, at 12:40 PM, José Reis <jose.reis@caixamagica.pt> wrote:

Hi!

When I create a videoconference receive the following error in browser:

==================================
Error
Jitsi videobridge is currently unavaliable. Please try again later!

Also I have looked at the jicofo.log and saw the errors below:

==================================
WARNING: [36] org.jitsi.jicofo.MeetExtensionsHandler.handlePresence().480 Failed to get user's role for: 6e43ed6a3c1cb4768b8a5ed2cc8fcae0@confer ... domain.tld <mailto:6e43ed6a3c1cb4768b8a5ed2cc8fcae0@conference.external.mydomain.tld>/0fc20d2e-4494-43eb-a0c0-4994c22986d9
SEVERE: [75] org.jitsi.jicofo.ChannelAllocator.log() Failed to allocate channels for 673a6835fe6a6c0be27e00ade10c8d38@confer ... domain.tld <mailto:673a6835fe6a6c0be27e00ade10c8d38@conference.external.mydomain.tld>/a6ff3cfe-03e3-454d-b9b8-57449958082e
net.java.sip.communicator.service.protocol.OperationFailedException: Failed to allocate channels - no bridge configured
at org.jitsi.jicofo.ChannelAllocator.allocateChannels(ChannelAllocator.java:363)
at org.jitsi.jicofo.ChannelAllocator.createOffer(ChannelAllocator.java:298)
at org.jitsi.jicofo.ChannelAllocator.discoverFeaturesAndInvite(ChannelAllocator.java:159)
at org.jitsi.jicofo.ChannelAllocator.run(ChannelAllocator.java:132)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
SEVERE: [75] org.jitsi.impl.protocol.xmpp.colibri.ColibriConferenceImpl.checkIfDisposed().148 Not doing expireConference - bridge not initialized

I have:
Server1: Domain Controler
Server2: ZCS 8.6
Server3: Zimbra Talk

I appreciate any help.

Sincerely,
Jose Reis
_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#3

Hi George,

I attached the JVB log in mail.

Sincerely,
Jose Reis

jvb.log (55.3 KB)

···

2016-12-09 18:42 GMT+00:00 George Politis <gp@jitsi.org>:

Hi Jose, have you checked in the JVB logs why the bridge is unavailable?
Could you please share the JVB logs with us here in the ML?

On Dec 9, 2016, at 12:40 PM, José Reis <jose.reis@caixamagica.pt> wrote:

Hi!

When I create a videoconference receive the following error in browser:

==================================
Error
Jitsi videobridge is currently unavaliable. Please try again later!

Also I have looked at the jicofo.log and saw the errors below:

==================================
WARNING: [36] org.jitsi.jicofo.MeetExtensionsHandler.handlePresence().480
Failed to get user's role for: 6e43ed6a3c1cb4768b8a5ed2cc8fcae0@confer
... domain.tld
<6e43ed6a3c1cb4768b8a5ed2cc8fcae0@conference.external.mydomain.tld>
/0fc20d2e-4494-43eb-a0c0-4994c22986d9
SEVERE: [75] org.jitsi.jicofo.ChannelAllocator.log() Failed to allocate
channels for 673a6835fe6a6c0be27e00ade10c8d38@confer ... domain.tld
<673a6835fe6a6c0be27e00ade10c8d38@conference.external.mydomain.tld>
/a6ff3cfe-03e3-454d-b9b8-57449958082e
net.java.sip.communicator.service.protocol.OperationFailedException:
Failed to allocate channels - no bridge configured
at org.jitsi.jicofo.ChannelAllocator.allocateChannels(
ChannelAllocator.java:363)
at org.jitsi.jicofo.ChannelAllocator.createOffer(
ChannelAllocator.java:298)
at org.jitsi.jicofo.ChannelAllocator.discoverFeaturesAndInvite(
ChannelAllocator.java:159)
at org.jitsi.jicofo.ChannelAllocator.run(ChannelAllocator.java:132)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ScheduledThreadPoolExecutor$
ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)
at java.util.concurrent.ScheduledThreadPoolExecutor$
ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)
at java.util.concurrent.ThreadPoolExecutor.runWorker(
ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(
ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
SEVERE: [75] org.jitsi.impl.protocol.xmpp.colibri.ColibriConferenceImpl.checkIfDisposed().148
Not doing expireConference - bridge not initialized

I have:
Server1: Domain Controler
Server2: ZCS 8.6
Server3: Zimbra Talk

I appreciate any help.

Sincerely,
Jose Reis
_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

--
*José Reis*
Consultor Analista Programador

Caixa Mágica Software
Energia Open Source
Rua Soeiro Pereira Gomes, Lote 1 - 4.º B,
Edifício Espanha, 1600-196 Lisboa - Portugal
Tel.: +351 217 921 260 Fax: +351 217 921 261
http://www.caixamagica.pt