[jitsi-users] Error with authentication XMPP


#1

Hi

I have a strange problem with jitsi XMPP. I have some jitsi 2.0
installed in my network. The same version (jitsi latest 32 bits).

In my Ubuntu 12.10 (with all updates) all is OK. I connect with my xmpp
account and all is ok.

In a Ubuntu 12.04 32b (with all updates). I connect with my xmpp account
and all is ok.

In other Ubuntu 12.04 32b (with all updates) Jitsi fails to authenticate
���??? with the same account, but other IM clients (Pidgin) connects
with the same account.

With Windows and MacOS, jitsi connects ok with the same account.

The log with fail:

.jitsi/log$ tail -f jitsi0.log.0
15:09:33.393 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.394 INFO: [11]
impl.gui.utils.PluginContainer.addPluginComponent().114 Will add
following plugin component:
net.java.sip.communicator.plugin.branding.AboutWindowPluginComponent@9036e
15:09:33.395 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().226 ABOUT
WINDOW ... [REGISTERED]
15:09:33.395 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.396 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().240 CHAT
ABOUT WINDOW ... [REGISTERED]
15:09:33.397 INFO: [11] impl.gui.GuiActivator.run().175 UI Service
...[REGISTERED]
15:09:33.406 INFO: [12] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.414 INFO: [13]
plugin.simpleaccreg.SimpleAccountRegistrationActivator.init().110 SIMPLE
ACCOUNT REGISTRATION ...[STARTED]
15:09:33.686 INFO: [13]
impl.gui.main.account.AccountRegWizardContainerImpl.serviceChanged().313
Handling registration of a new Account Wizard.
15:09:34.188 INFO: [14]
org.jitsi.impl.neomedia.ZrtpFortunaEntropyGatherer.info() GatherEntropy
got: 176400 bytes
15:10:17.022 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.bizpills.es
15:10:17.457 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:17.842 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:18.007 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering
SASL authentication PLAIN failed: not-authorized:
        at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:10:40.570 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF
15:12:36.236 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.bizpills.es
15:12:36.409 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:12:36.720 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
*15:12:36.882 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering*
*SASL authentication PLAIN failed: not-authorized: **
** at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)*
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:12:41.039 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

I dont know why the same account authentication fails in jitsi 2 in some
cases in the same distro, and not Pidgin. Any suggestion?

···

--
-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
francisco.bejarano@openknowledgenetwork.com
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------


#2

El 14/03/13 13:46, Francisco J. Bejarano escribi�:

Hi

I have a strange problem with jitsi XMPP. I have some jitsi 2.0
installed in my network. The same version (jitsi latest 32 bits).

In my Ubuntu 12.10 (with all updates) all is OK. I connect with my
xmpp account and all is ok.

In a Ubuntu 12.04 32b (with all updates). I connect with my xmpp
account and all is ok.

In other Ubuntu 12.04 32b (with all updates) Jitsi fails to
authenticate ���??? with the same account, but other IM clients
(Pidgin) connects with the same account.

With Windows and MacOS, jitsi connects ok with the same account.

The log with fail:

.jitsi/log$ tail -f jitsi0.log.0
15:09:33.393 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.394 INFO: [11]
impl.gui.utils.PluginContainer.addPluginComponent().114 Will add
following plugin component:
net.java.sip.communicator.plugin.branding.AboutWindowPluginComponent@9036e
15:09:33.395 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().226
ABOUT WINDOW ... [REGISTERED]
15:09:33.395 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.396 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().240
CHAT ABOUT WINDOW ... [REGISTERED]
15:09:33.397 INFO: [11] impl.gui.GuiActivator.run().175 UI Service
...[REGISTERED]
15:09:33.406 INFO: [12] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.414 INFO: [13]
plugin.simpleaccreg.SimpleAccountRegistrationActivator.init().110
SIMPLE ACCOUNT REGISTRATION ...[STARTED]
15:09:33.686 INFO: [13]
impl.gui.main.account.AccountRegWizardContainerImpl.serviceChanged().313
Handling registration of a new Account Wizard.
15:09:34.188 INFO: [14]
org.jitsi.impl.neomedia.ZrtpFortunaEntropyGatherer.info()
GatherEntropy got: 176400 bytes
15:10:17.022 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.bizpills.es
15:10:17.457 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:17.842 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:18.007 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering
SASL authentication PLAIN failed: not-authorized:
        at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:10:40.570 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF
15:12:36.236 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.bizpills.es
15:12:36.409 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:12:36.720 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
*15:12:36.882 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering*
*SASL authentication PLAIN failed: not-authorized: **
** at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)*
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:12:41.039 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

I dont know why the same account authentication fails in jitsi 2 in
some cases in the same distro, and not Pidgin. Any suggestion?

I have done more testings

I have the same system (Ubunutu 12.04.2), the same version of java and
the same version of jitsi application installed in 2 systems:

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise

$ java -version
java version "1.6.0_27"
OpenJDK Runtime Environment (IcedTea6 1.12.3) (6b27-1.12.3-0ubuntu1~12.04.1)
OpenJDK Client VM (build 20.0-b12, mixed mode, sharing)

$ jitsi -v
Jitsi 2.0.4506.10553

In the first system jitsi connect ok with XMPP account. Jitsi was
installed before and configured ok with the account "account". Pidgin
connects.

In the second systema jistis is installed (fresh installation). Jitsi
doesn't connect with "account" to the same server. Pidgin connects. BUT:
I have copied the .jitsi directory from first system to second system
and Jitsi connects with the same account....

There is somthing wrong in .jitsi directory creation with new fresh
account configuration.

In Ubuntu 12.10 fresh installation of jitsi runs ok.

···

--
-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
francisco.bejarano@openknowledgenetwork.com
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------


#3

I have tried to unsubscribe to this list several times using the
unsubscribe link on the web site, but to no avail.

Will somebody hear my plea and unsubscribe me? I don't want jitsi anymore.

···

On 14 March 2013 08:46, Francisco J. Bejarano < francisco.bejarano@openknowledgenetwork.com> wrote:

Hi

I have a strange problem with jitsi XMPP. I have some jitsi 2.0 installed
in my network. The same version (jitsi latest 32 bits).

In my Ubuntu 12.10 (with all updates) all is OK. I connect with my xmpp
account and all is ok.

In a Ubuntu 12.04 32b (with all updates). I connect with my xmpp account
and all is ok.

In other Ubuntu 12.04 32b (with all updates) Jitsi fails to authenticate
¿¿¿??? with the same account, but other IM clients (Pidgin) connects with
the same account.

With Windows and MacOS, jitsi connects ok with the same account.

The log with fail:

.jitsi/log$ tail -f jitsi0.log.0
15:09:33.393 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.394 INFO: [11]
impl.gui.utils.PluginContainer.addPluginComponent().114 Will add following
plugin component:
net.java.sip.communicator.plugin.branding.AboutWindowPluginComponent@9036e
15:09:33.395 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().226 ABOUT
WINDOW ... [REGISTERED]
15:09:33.395 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.396 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().240 CHAT
ABOUT WINDOW ... [REGISTERED]
15:09:33.397 INFO: [11] impl.gui.GuiActivator.run().175 UI Service
...[REGISTERED]
15:09:33.406 INFO: [12] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.414 INFO: [13]
plugin.simpleaccreg.SimpleAccountRegistrationActivator.init().110 SIMPLE
ACCOUNT REGISTRATION ...[STARTED]
15:09:33.686 INFO: [13]
impl.gui.main.account.AccountRegWizardContainerImpl.serviceChanged().313
Handling registration of a new Account Wizard.
15:09:34.188 INFO: [14]
org.jitsi.impl.neomedia.ZrtpFortunaEntropyGatherer.info() GatherEntropy
got: 176400 bytes
15:10:17.022 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.bizpills.es
15:10:17.457 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:17.842 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:18.007 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464 Error
registering
SASL authentication PLAIN failed: not-authorized:
        at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:10:40.570 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF
15:12:36.236 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.bizpills.es
15:12:36.409 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:12:36.720 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
*15:12:36.882 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464 Error
registering*
*SASL authentication PLAIN failed: not-authorized: **
** at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)
*
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:12:41.039 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

I dont know why the same account authentication fails in jitsi 2 in some
cases in the same distro, and not Pidgin. Any suggestion?

--
-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.francisco.bejarano@openknowledgenetwork.com
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------

--
My software always runs perfectly in the end. If it does not run perfectly,
it is not yet the end.
Geoffry Roberts


#4

Jitsi 2.1 does not connect in 12.04.2.
I need a stable version of jitsi in Stable version of Ubuntu. Any
suggestion?

···

El 14/03/13 17:18, Francisco J. Bejarano escribió:


-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------

francisco.bejarano@openknowledgenetwork.com

  I have done more testings

I have the same system (Ubunutu 12.04.2), the same version of java
and the same version of jitsi application installed in 2 systems:
In the first system jitsi connect ok with XMPP account. Jitsi was
installed before and configured ok with the account “account”.
Pidgin connects.
In the second systema jistis is installed (fresh installation).
Jitsi doesn’t connect with “account” to the same server. Pidgin
connects. BUT: I have copied the .jitsi directory from first
system to second system and Jitsi connects with the same
account…
There is somthing wrong in .jitsi directory creation with new
fresh account configuration.
In Ubuntu 12.10 fresh installation of jitsi runs ok.

    El 14/03/13 13:46, Francisco J.

Bejarano escribió:

Hi

    I have a strange problem with jitsi XMPP. I have some jitsi 2.0

installed in my network. The same version (jitsi latest 32
bits).

    In my Ubuntu 12.10 (with all updates) all is OK. I connect with

my xmpp account and all is ok.

    In a Ubuntu 12.04 32b (with all updates). I connect with my xmpp

account and all is ok.

    In other Ubuntu 12.04 32b (with all updates) Jitsi fails to

authenticate ¿¿¿??? with the same account, but other IM clients
(Pidgin) connects with the same account.

    With Windows and MacOS, jitsi connects ok with the same account.



    The log with fail:



    <small><small>.jitsi/log$ tail -f jitsi0.log.0

        15:09:33.393 INFO: [11]

impl.gui.UIServiceImpl.serviceChanged().1054 Handling
registration of a new Plugin Component.

        15:09:33.394 INFO: [11]

impl.gui.utils.PluginContainer.addPluginComponent().114 Will
add following plugin component:
net.java.sip.communicator.plugin.branding.AboutWindowPluginComponent@9036e

        15:09:33.395 INFO: [11]

plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().226
ABOUT WINDOW … [REGISTERED]

        15:09:33.395 INFO: [11]

impl.gui.UIServiceImpl.serviceChanged().1054 Handling
registration of a new Plugin Component.

        15:09:33.396 INFO: [11]

plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().240
CHAT ABOUT WINDOW … [REGISTERED]

        15:09:33.397 INFO: [11] impl.gui.GuiActivator.run().175 UI

Service …[REGISTERED]

        15:09:33.406 INFO: [12]

impl.gui.UIServiceImpl.serviceChanged().1054 Handling
registration of a new Plugin Component.

        15:09:33.414 INFO: [13]

plugin.simpleaccreg.SimpleAccountRegistrationActivator.init().110
SIMPLE ACCOUNT REGISTRATION …[STARTED]

        15:09:33.686 INFO: [13]

impl.gui.main.account.AccountRegWizardContainerImpl.serviceChanged().313
Handling registration of a new Account Wizard.

        15:09:34.188 INFO: [14]

org.jitsi.impl.neomedia.ZrtpFortunaEntropyGatherer.info()
GatherEntropy got: 176400 bytes

        15:10:17.022 GRAVE: [15]

impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for
_xmpp-client._tcp.voip.bizpills.es

        15:10:17.457 INFO: [15]

impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON

        15:10:17.842 INFO: [15]

impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON

        15:10:18.007 GRAVE: [15]

impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering

        SASL authentication PLAIN failed: not-authorized:

                at

org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)

                at

org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)

                at

net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)

        15:10:40.570 INFO: [15]

impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

        15:12:36.236 GRAVE: [16]

impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for
_xmpp-client._tcp.voip.bizpills.es

        15:12:36.409 INFO: [16]

impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON

        15:12:36.720 INFO: [16]

impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON

        **              15:12:36.882 GRAVE: [16]

impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering**

        **SASL authentication PLAIN failed: not-authorized:**  **at

org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)**

                at

org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)

                at

net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)

                at

net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)

        15:12:41.039 INFO: [16]

impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

    I dont know why the same account authentication fails in jitsi 2

in some cases in the same distro, and not Pidgin. Any
suggestion?

$ lsb_release -a

    No LSB modules are available.

    Distributor ID: Ubuntu

    Description:    Ubuntu 12.04.2 LTS

    Release:        12.04

    Codename:       precise

    $ java -version

    java version "1.6.0_27"

    OpenJDK Runtime Environment (IcedTea6 1.12.3)

(6b27-1.12.3-0ubuntu1~12.04.1)

    OpenJDK Client VM (build 20.0-b12, mixed mode, sharing)

    $ jitsi -v

    Jitsi 2.0.4506.10553</small>

-- -----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------

francisco.bejarano@openknowledgenetwork.com


#5

El 14/03/13 17:18, Francisco J. Bejarano escribi�:

El 14/03/13 13:46, Francisco J. Bejarano escribi�:

Hi

I have a strange problem with jitsi XMPP. I have some jitsi 2.0
installed in my network. The same version (jitsi latest 32 bits).

In my Ubuntu 12.10 (with all updates) all is OK. I connect with my
xmpp account and all is ok.

In a Ubuntu 12.04 32b (with all updates). I connect with my xmpp
account and all is ok.

In other Ubuntu 12.04 32b (with all updates) Jitsi fails to
authenticate ���??? with the same account, but other IM clients
(Pidgin) connects with the same account.

With Windows and MacOS, jitsi connects ok with the same account.

The log with fail:

.jitsi/log$ tail -f jitsi0.log.0
15:09:33.393 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.394 INFO: [11]
impl.gui.utils.PluginContainer.addPluginComponent().114 Will add
following plugin component:
net.java.sip.communicator.plugin.branding.AboutWindowPluginComponent@9036e
15:09:33.395 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().226
ABOUT WINDOW ... [REGISTERED]
15:09:33.395 INFO: [11] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.396 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().240
CHAT ABOUT WINDOW ... [REGISTERED]
15:09:33.397 INFO: [11] impl.gui.GuiActivator.run().175 UI Service
...[REGISTERED]
15:09:33.406 INFO: [12] impl.gui.UIServiceImpl.serviceChanged().1054
Handling registration of a new Plugin Component.
15:09:33.414 INFO: [13]
plugin.simpleaccreg.SimpleAccountRegistrationActivator.init().110
SIMPLE ACCOUNT REGISTRATION ...[STARTED]
15:09:33.686 INFO: [13]
impl.gui.main.account.AccountRegWizardContainerImpl.serviceChanged().313
Handling registration of a new Account Wizard.
15:09:34.188 INFO: [14]
org.jitsi.impl.neomedia.ZrtpFortunaEntropyGatherer.info()
GatherEntropy got: 176400 bytes
15:10:17.022 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.midominio.com
15:10:17.457 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:17.842 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:18.007 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464 Error
registering
SASL authentication PLAIN failed: not-authorized:
        at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:10:40.570 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF
15:12:36.236 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.midominio.com
15:12:36.409 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:12:36.720 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
*15:12:36.882 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464 Error
registering*
*SASL authentication PLAIN failed: not-authorized: **
** at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)*
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:12:41.039 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

I dont know why the same account authentication fails in jitsi 2 in
some cases in the same distro, and not Pidgin. Any suggestion?

I have done more testings

I have the same system (Ubunutu 12.04.2), the same version of java
and the same version of jitsi application installed in 2 systems:

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise

$ java -version
java version "1.6.0_27"
OpenJDK Runtime Environment (IcedTea6 1.12.3)
(6b27-1.12.3-0ubuntu1~12.04.1)
OpenJDK Client VM (build 20.0-b12, mixed mode, sharing)

$ jitsi -v
Jitsi 2.0.4506.10553

In the first system jitsi connect ok with XMPP account. Jitsi was
installed before and configured ok with the account "account". Pidgin
connects.

In the second systema jistis is installed (fresh installation). Jitsi
doesn't connect with "account" to the same server. Pidgin connects.
BUT: I have copied the .jitsi directory from first system to second
system and Jitsi connects with the same account....

There is somthing wrong in .jitsi directory creation with new fresh
account configuration.

In Ubuntu 12.10 fresh installation of jitsi runs ok.

Jitsi 2.1 does not connect in 12.04.2.

I need a stable version of jitsi in Stable version of Ubuntu. Any
suggestion?

I have installed fresh jitsi in 12.04.2

If I copy .jitsi/sip-communicator.properties and
.jitsi/sip-communicator.bin from a jitsi (that was connected ok before
in 12.04.2 and was updated from old versions) to new fresh jitsi and I
init new jitsi.

Jitsi inits with copied configurations and it connects ok to server. The
difference in accounts properties of sip-communicator.properties for the
same account is this lines from copied sip-communicator.properties and
fresh sip-communicator.properties :

net.java.sip.communicator.impl.protocol.jabber.acc1362997213491.ENCRYPTED_PASSWORD=w4IwGWg5HoZQqNaM/BqsSg\=\=
net.java.sip.communicator.plugin.reconnectplugin.ATLEAST_ONE_SUCCESSFUL_CONNECTION.Jabber\:account@voip.midominio.com@voip.midominio.com=true

That lines exits in old jitsi but not in new jitsi. It is possible that
fresh installation doesnt create encrypted password correctly and fails
in authentication?

···

--
-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
francisco.bejarano@openknowledgenetwork.com
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------


#6

Hi

Any solution?

···

-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
francisco.bejarano@openknowledgenetwork.com
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------

El 15/03/13 09:52, Francisco J. Bejarano escribi�:

El 14/03/13 17:18, Francisco J. Bejarano escribi�:

El 14/03/13 13:46, Francisco J. Bejarano escribi�:

Hi

I have a strange problem with jitsi XMPP. I have some jitsi 2.0
installed in my network. The same version (jitsi latest 32 bits).

In my Ubuntu 12.10 (with all updates) all is OK. I connect with my
xmpp account and all is ok.

In a Ubuntu 12.04 32b (with all updates). I connect with my xmpp
account and all is ok.

In other Ubuntu 12.04 32b (with all updates) Jitsi fails to
authenticate ���??? with the same account, but other IM clients
(Pidgin) connects with the same account.

With Windows and MacOS, jitsi connects ok with the same account.

The log with fail:

.jitsi/log$ tail -f jitsi0.log.0
15:09:33.393 INFO: [11]
impl.gui.UIServiceImpl.serviceChanged().1054 Handling registration
of a new Plugin Component.
15:09:33.394 INFO: [11]
impl.gui.utils.PluginContainer.addPluginComponent().114 Will add
following plugin component:
net.java.sip.communicator.plugin.branding.AboutWindowPluginComponent@9036e
15:09:33.395 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().226
ABOUT WINDOW ... [REGISTERED]
15:09:33.395 INFO: [11]
impl.gui.UIServiceImpl.serviceChanged().1054 Handling registration
of a new Plugin Component.
15:09:33.396 INFO: [11]
plugin.branding.BrandingActivator.registerMenuEntryNonMacOSX().240
CHAT ABOUT WINDOW ... [REGISTERED]
15:09:33.397 INFO: [11] impl.gui.GuiActivator.run().175 UI Service
...[REGISTERED]
15:09:33.406 INFO: [12]
impl.gui.UIServiceImpl.serviceChanged().1054 Handling registration
of a new Plugin Component.
15:09:33.414 INFO: [13]
plugin.simpleaccreg.SimpleAccountRegistrationActivator.init().110
SIMPLE ACCOUNT REGISTRATION ...[STARTED]
15:09:33.686 INFO: [13]
impl.gui.main.account.AccountRegWizardContainerImpl.serviceChanged().313
Handling registration of a new Account Wizard.
15:09:34.188 INFO: [14]
org.jitsi.impl.neomedia.ZrtpFortunaEntropyGatherer.info()
GatherEntropy got: 176400 bytes
15:10:17.022 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.midominio.com
15:10:17.457 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:17.842 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:10:18.007 GRAVE: [15]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering
SASL authentication PLAIN failed: not-authorized:
        at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:10:40.570 INFO: [15]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF
15:12:36.236 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectUsingSRVRecords().861
No SRV addresses found for _xmpp-client._tcp.voip.midominio.com
15:12:36.409 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
15:12:36.720 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().116
Jingle : ON
*15:12:36.882 GRAVE: [16]
impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register().464
Error registering*
*SASL authentication PLAIN failed: not-authorized: **
** at
org.jivesoftware.smack.SASLAuthentication.authenticate(SASLAuthentication.java:337)*
        at
org.jivesoftware.smack.XMPPConnection.login(XMPPConnection.java:219)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:1268)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:902)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin(ProtocolProviderServiceJabberImpl.java:736)
        at
net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl.register(ProtocolProviderServiceJabberImpl.java:459)
        at
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:432)
15:12:41.039 INFO: [16]
impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().123
Jingle : OFF

I dont know why the same account authentication fails in jitsi 2 in
some cases in the same distro, and not Pidgin. Any suggestion?

I have done more testings

I have the same system (Ubunutu 12.04.2), the same version of java
and the same version of jitsi application installed in 2 systems:

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise

$ java -version
java version "1.6.0_27"
OpenJDK Runtime Environment (IcedTea6 1.12.3)
(6b27-1.12.3-0ubuntu1~12.04.1)
OpenJDK Client VM (build 20.0-b12, mixed mode, sharing)

$ jitsi -v
Jitsi 2.0.4506.10553

In the first system jitsi connect ok with XMPP account. Jitsi was
installed before and configured ok with the account "account".
Pidgin connects.

In the second systema jistis is installed (fresh installation).
Jitsi doesn't connect with "account" to the same server. Pidgin
connects. BUT: I have copied the .jitsi directory from first system
to second system and Jitsi connects with the same account....

There is somthing wrong in .jitsi directory creation with new fresh
account configuration.

In Ubuntu 12.10 fresh installation of jitsi runs ok.

Jitsi 2.1 does not connect in 12.04.2.

I need a stable version of jitsi in Stable version of Ubuntu. Any
suggestion?

I have installed fresh jitsi in 12.04.2

If I copy .jitsi/sip-communicator.properties and
.jitsi/sip-communicator.bin from a jitsi (that was connected ok before
in 12.04.2 and was updated from old versions) to new fresh jitsi and I
init new jitsi.

Jitsi inits with copied configurations and it connects ok to server.
The difference in accounts properties of sip-communicator.properties
for the same account is this lines from copied
sip-communicator.properties and fresh sip-communicator.properties :

net.java.sip.communicator.impl.protocol.jabber.acc1362997213491.ENCRYPTED_PASSWORD=w4IwGWg5HoZQqNaM/BqsSg\=\=
net.java.sip.communicator.plugin.reconnectplugin.ATLEAST_ONE_SUCCESSFUL_CONNECTION.Jabber\:account@voip.midominio.com@voip.midominio.com=true

That lines exits in old jitsi but not in new jitsi. It is possible
that fresh installation doesnt create encrypted password correctly and
fails in authentication?

--
-----------------------------------------------------------------
Francisco J. Bejarano
Responsable de Sistemas
Dpt. Sistemas e Infraestructuras
Open Knowledge Network S.L.
francisco.bejarano@openknowledgenetwork.com
Tel. (+34) 902 534 004
Fax. (+34) 917 266 476
-----------------------------------------------------------------