[jitsi-users] Chat Problems - Openfire 3.8.0


#1

Folks,

· I have an Openfire 2.8.0 server set up.

· I can connect/log in just fine using the LDAP users.

· I can connect from different machines using different user on
different OSes

· The users can join a chat room, users are shown correctly in the
rooms and can chat just fine within a room

· However, trying to chat between two users does not work. The chat
message gets to the server (can see in debug logs), but is not relayed with
this error.

java.lang.Exception: Failed to create connection to remote server

        at
org.jivesoftware.openfire.server.OutgoingSessionPromise$PacketsProcessor.sendPacket(OutgoingSessionPromise.java:274)

       at
org.jivesoftware.openfire.server.OutgoingSessionPromise$PacketsProcessor.run(OutgoingSessionPromise.java:238)

· Also, even though users are shown within the room, the users do
not show up as online to each other.

· Invites to chat, video or desktop sharing never work, giving null
pointer exceptions on the client side.

Thoughts? I’m happy to debug as needed.

*<img src=’/uploads/jitsi/original/2X/9/963a10969d088f915f2001f3daddf9a39000230e.jpg’ width=‘49’ height=‘48’>*

*Joel Schuster*

Operational Systems, Inc.

6514 Fairways Drive

Longmont, CO 80503

Phone: 719 445 8789

Email: joel.schuster@opsysinc.com

Web: www.opsysinc.com


#2

Folks,

·I have an Openfire 2.8.0 server set up.

·I can connect/log in just fine using the LDAP users.

·I can connect from different machines using different user on different
OSes

·The users can join a chat room, users are shown correctly in the rooms
and can chat just fine within a room

·However, trying to chat between two users does not work. The chat
message gets to the server (can see in debug logs), but is not relayed
with this error.

java.lang.Exception: Failed to create connection to remote server

         at
org.jivesoftware.openfire.server.OutgoingSessionPromise$PacketsProcessor.sendPacket(OutgoingSessionPromise.java:274)

        at
org.jivesoftware.openfire.server.OutgoingSessionPromise$PacketsProcessor.run(OutgoingSessionPromise.java:238)

Why do you think this is a Jitsi issue? The above issue looks like a server thing to me.

·Also, even though users are shown within the room, the users do not
show up as online to each other.

Are they actually in each other's rosters? Have you tried logging in with other clients?

·Invites to chat, video or desktop sharing never work, giving null
pointer exceptions on the client side.

Can we see the NPEs?

Emil

···

On 04.07.13, 00:02, Joel Schuster wrote:

Thoughts? I’m happy to debug as needed.

*Description: cid:image001.jpg@01CDC646.9F3F5270*

*Joel Schuster*

Operational Systems, Inc.

6514 Fairways Drive

Longmont, CO 80503

Phone: 719 445 8789 <tel:719%20445%208789>

Email: joel.schuster@opsysinc.com <http://joel.schuster@opsysinc.com/>

Web: www.opsysinc.com <http://www.opsysinc.com/>

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#3

Thanks for the quick response... see below.

From: Emil Ivov [mailto:emcho@jitsi.org]
Sent: Wednesday, July 03, 2013 4:09 PM
To: Jitsi Users
Cc: Joel Schuster
Subject: Re: [jitsi-users] Chat Problems - Openfire 3.8.0

> Folks,
>
> .I have an Openfire 2.8.0 server set up.
>
> .I can connect/log in just fine using the LDAP users.
>
> .I can connect from different machines using different user on
> different OSes
>
> .The users can join a chat room, users are shown correctly in the
> rooms and can chat just fine within a room
>
> .However, trying to chat between two users does not work. The chat
> message gets to the server (can see in debug logs), but is not relayed
> with this error.
>
> java.lang.Exception: Failed to create connection to remote server
>
> at
> org.jivesoftware.openfire.server.OutgoingSessionPromise$PacketsProcess
> or.sendPacket(OutgoingSessionPromise.java:274)
>
> at
> org.jivesoftware.openfire.server.OutgoingSessionPromise$PacketsProcess
> or.run(OutgoingSessionPromise.java:238)

Why do you think this is a Jitsi issue? The above issue looks like a

server thing

to me.

True, you make a great point that this is not a Jitsi issue specifically.
Should I ask the Openfire folks instead?

> .Also, even though users are shown within the room, the users do not
> show up as online to each other.

Are they actually in each other's rosters? Have you tried logging in with

other

clients?

They are still 'pending' in other client contact lists. Jitsi's status is
either 'waiting for authorization' or grey (look off-line) depending on what
order I add the contacts, before or after re-logging in.

> .Invites to chat, video or desktop sharing never work, giving null
> pointer exceptions on the client side.

Can we see the NPEs?

16:04:21.866 SEVERE: [173] impl.gui.main.call.CallManager.run().2251 Failed
to invite callees: [joels@chat.servername.org]
java.lang.NullPointerException
        at
java.util.concurrent.ConcurrentHashMap.hash(ConcurrentHashMap.java:333)
        at
java.util.concurrent.ConcurrentHashMap.get(ConcurrentHashMap.java:988)
        at
net.java.sip.communicator.impl.protocol.jabber.extensions.caps.EntityCapsMan
ager.getDiscoverInfoByUser(EntityCapsManager.java:369)
        at
net.java.sip.communicator.impl.protocol.jabber.ScServiceDiscoveryManager.dis
coverInfo(ScServiceDiscoveryManager.java:466)
        at
net.java.sip.communicator.impl.protocol.jabber.OperationSetBasicTelephonyJab
berImpl.createOutgoingCall(OperationSetBasicTelephonyJabberImpl.java:323)
        at
net.java.sip.communicator.impl.protocol.jabber.OperationSetBasicTelephonyJab
berImpl.createOutgoingCall(OperationSetBasicTelephonyJabberImpl.java:220)
        at
net.java.sip.communicator.impl.protocol.jabber.OperationSetTelephonyConferen
cingJabberImpl.doInviteCalleeToCall(OperationSetTelephonyConferencingJabberI
mpl.java:393)
        at
net.java.sip.communicator.impl.protocol.jabber.OperationSetTelephonyConferen
cingJabberImpl.doInviteCalleeToCall(OperationSetTelephonyConferencingJabberI
mpl.java:31)
        at
net.java.sip.communicator.service.protocol.media.AbstractOperationSetTelepho
nyConferencing.createConfCall(AbstractOperationSetTelephonyConferencing.java
:353)

This may be as simple as a firewall issue...

···

-----Original Message-----
On 04.07.13, 00:02, Joel Schuster wrote:

Emil

>
> Thoughts? I'm happy to debug as needed.
>
> *Description: cid:image001.jpg@01CDC646.9F3F5270*
>
> *Joel Schuster*
>
> Operational Systems, Inc.
>
> 6514 Fairways Drive
>
> Longmont, CO 80503
>
> Phone: 719 445 8789 <tel:719%20445%208789>
>
> Email: joel.schuster@opsysinc.com <http://joel.schuster@opsysinc.com/>
>
> Web: www.opsysinc.com <http://www.opsysinc.com/>
>
>
>
> _______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users
>

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