[jitsi-users] Can't connect to ostel.co using jitsi


#1

Hi jitsi users,

I've been trying to connect to the ostel.co service using Jitsi
v.2.9.5533 after having successfully created an account on ostel.co. I
can log into the account via the web, so it is a valid account. But I
cannot connect using jitsi. I have followed the instructions published at
https://dev.guardianproject.info/projects/ostel/wiki/Jitsi
and
https://dev.guardianproject.info/projects/ostn/wiki/Jitsi

Please find below an extract of the log file created by jitsi. I
configured the app following the instructions to connect to port 5061,
so I can't understand why it keeps connecting to port 5060 (see log
extract below, as well as tcpdump's output).

It says that it is not possible to register with the service.
Has this been reported to you before? I could not find any info on that
neither in the guardianproject's FAQ nor in jitsi's.

Do you need any more info?
Please CC me (in case of replying) as I'm not subscribed to the list.

Thanks in advance

Stephan

I reported this to the guardianproject.info support some days ago but
haven't got any reply (yet).

···

--------------------------------------------------------------------------------------------
(username slightly anonymized)
2016-10-29 22:36:24.099 SCHWERWIEGEND: [331]
impl.protocol.sip.ProtocolProviderServiceSipImpl.getLocalViaHeaders().1366
Unable to create a via header for port 5060
java.net.ConnectException: Verbindungsaufbau abgelehnt
(...)
net.java.sip.communicator.util.account.LoginManager$RegisterProvider.run(LoginManager.java:434)
2016-10-29 22:36:24.100 SCHWERWIEGEND: [331]
impl.protocol.sip.SipRegistrarConnection.register().293 Failed to create
a Register request.
(...)
2016-10-29 22:36:26.110 SCHWERWIEGEND: [331]
impl.protocol.sip.ProtocolProviderServiceSipImpl.registerUsingNextAddress().2752
Cannot send register!
net.java.sip.communicator.service.protocol.OperationFailedException:
Unable to create a via header for port 5060
(...)
2016-10-29 22:36:26.112 SCHWERWIEGEND: [331]
impl.protocol.sip.ProtocolProviderServiceSipImpl.register().443 No
address found for ProtocolProviderServiceSipImpl([username]@ostel.co (SIP))
----------------------------------------------------------------------------------------------
1 0.000000000 [192.168.xx.xx] 66.151.32.200 TCP 74 42355→5061 [SYN]
Seq=0 Win=29200 Len=0 MSS=1460 SACK_PERM=1 TSval=1364240 TSecr=0 WS=128

2 0.000416000 66.151.32.200 192.168.xx.xx TCP 60 5061→42355 [RST, ACK]
Seq=1 Ack=1 Win=0 Len=0

-->
Expert Info (Warn/Sequence): Connection reset (RST)
.... .... ..0. = Syn: Not set
.... .... ...0 = Fin: Not set


#2

Hi jitsi users,

resolved.
My ISP (=router provider) o2 introduced a new "feature" into the router
blocking SIP calls from my machine a few days ago, at the time I was
experimenting with jitsi. I disabled this "new feature" and now it works.

Maybe this information is of interest for you and/or other users.

Regards

Stephan

Hi jitsi users,

I've been trying to connect to the ostel.co service using Jitsi
v.2.9.5533 after having successfully created an account on ostel.co. I
can log into the account via the web, so it is a valid account. But I
cannot connect using jitsi. I have followed the instructions published at
https://dev.guardianproject.info/projects/ostel/wiki/Jitsi
and
https://dev.guardianproject.info/projects/ostn/wiki/Jitsi

[...]