[jitsi-users] Cannot change password


#1

The email notification earlier about the compromised server was very helpful. I managed to change one of my passwords for one account but the other seems to be giving me issues. It says something about the server not allowing a change of passwords (screenshot attached) but the account is a jit.si one...I am lost in this. Can someone assist?

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Michael L. Wilson


#2

This seems to happen occasionally. Could you please send us your logs?

We'll try to look into it and/or create a password change page.

Until we do, can you try changing your password with another xmpp app? Say pidgin?

Emil

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On 26.11.13, 19:39, Michael L. Wilson wrote:

The email notification earlier about the compromised server was very
helpful. I managed to change one of my passwords for one account but
the other seems to be giving me issues. It says something about the
server not allowing a change of passwords (screenshot attached) but
the account is a jit.si one...I am lost in this. Can someone assist?

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https://jitsi.org