[jitsi-users] Can anyone help?


#1

I can not call to anyone, I get the following every time I try to call out, "Call ended by remote side. Reason: incompatible-parameters. Error: Index: 1, Size: 1"

I sent this out once before but I haven't got any assistance, I would really appreciate some ideas as to what's causing this issue, and the possible remedy.

Thank you very much


#2

Some suggestions regrding further information which might help developers:
https://jitsi.org/index.php/Documentation/ReportingBugs

Cheers,
Andreas

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CS:

I can not call to anyone, I get the following every time I try to call out, "Call ended by remote side. Reason: incompatible-parameters. Error: Index: 1, Size: 1"

I sent this out once before but I haven't got any assistance, I would really appreciate some ideas as to what's causing this issue, and the possible remedy.

Thank you very much


#3

Could we please ask you to provide more details the scenario in which the mentioned problem surfaces? Please include the name and version of the operating system you're running Jitsi, the version of Jitsi, the protocol/account type from which you're trying to call out, whether the call is audio only or andio and video and Jitsi's logs (https://jitsi.org/index.php/Documentation/FAQ#logs). If you know that a certain codec is supported by the remote peer you're attempting to call, please try leaving that same codec as the only one enabled/checked in Options/Preferences > Audio > Encoding.

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On 14.12.2012, at 02:18, CS <nexus1088@hotmail.com> wrote:

I can not call to anyone, I get the following every time I try to call out, "Call ended by remote side. Reason: incompatible-parameters. Error: Index: 1, Size: 1"