[jitsi-users] Bugr eport: Jitsi crashes at Xubuntu 14.04 when coming back from standby


#1

Hello Jitsi-users mailingslist,
this is the first time I write a mail to this list because the jitsi
homepage says:

    "Please, do not create or modify tickets in the issue tracker before
    discussing them on our users
    <https://jitsi.org/Development/MailingLists> mailing list. Any
    non-discussed issues will be marked as “Invalid”. Thanks a million!"

The title describes what is happening to me./Jitsi crashes at Xubuntu
14.04 when coming back from standby every time./ Sometimes I get some
error message about Java which I can not reproduce.

OS: Xubuntu 14.04 LTS
Jitsi Version: 2.4.4997 (I'm signed to the jitsi repository.)

It created the log files as explained here:
https://jitsi.org/index.php/Documentation/FAQ#logs and put it in the
attachment.

Are there any other informations I should provide?

Thank you!

2015-02-02@18.39.16-logs.zip (34 KB)

0x6B01C9AD.asc (3.08 KB)


#2

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so
did not have the up to date version of jitsi. I updated but the bug
still exist.

So I attached the new log files version 2.6.5390.

Thank you

2015-02-02@20.16.34-logs.zip (39.1 KB)

0x6B01C9AD.asc (3.03 KB)

···

Am 02.02.2015 um 18:46 schrieb Captain Planet:

Hello Jitsi-users mailingslist,
this is the first time I write a mail to this list because the jitsi
homepage says:

    "Please, do not create or modify tickets in the issue tracker
    before discussing them on our users
    <https://jitsi.org/Development/MailingLists> mailing list. Any
    non-discussed issues will be marked as “Invalid”. Thanks a million!"

The title describes what is happening to me./Jitsi crashes at Xubuntu
14.04 when coming back from standby every time./ Sometimes I get some
error message about Java which I can not reproduce.

OS: Xubuntu 14.04 LTS
Jitsi Version: 2.4.4997 (I'm signed to the jitsi repository.)

It created the log files as explained here:
https://jitsi.org/index.php/Documentation/FAQ#logs and put it in the
attachment.

Are there any other informations I should provide?

Thank you!

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#3

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so did
not have the up to date version of jitsi. I updated but the bug still exist.

So I attached the new log files version 2.6.5390.

I don't see anything suspicious in these logs, which wouldn't be a surprise if Java itself is crashing. Can you please take a look if you have hs_err_pid*.log files lying around in your home directory and eventually send them as well?

Thank you

Ingo


#4

Hi,
no unfortunately I haven't these log file. I have Open JDK Java 7
runtime environment installed. Anywhere else where could look at? Or
maybe to install Open JDK 6 or 8 may help?

Greetings
Marcus

0x6B01C9AD.asc (3.08 KB)

···

Am 03.02.2015 um 10:09 schrieb Ingo Bauersachs:

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so did
not have the up to date version of jitsi. I updated but the bug still exist.

So I attached the new log files version 2.6.5390.

I don't see anything suspicious in these logs, which wouldn't be a surprise if Java itself is crashing. Can you please take a look if you have hs_err_pid*.log files lying around in your home directory and eventually send them as well?

Thank you

Ingo

_______________________________________________
users mailing list
users@jitsi.org
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http://lists.jitsi.org/mailman/listinfo/users


#5

Hi,

you can also check the /tmp folder.

Regards
damencho

···

On Tue, Feb 3, 2015 at 11:54 AM, Captain Planet <captainplanet@riseup.net> wrote:

Hi,
no unfortunately I haven't these log file. I have Open JDK Java 7
runtime environment installed. Anywhere else where could look at? Or
maybe to install Open JDK 6 or 8 may help?

Greetings
Marcus

Am 03.02.2015 um 10:09 schrieb Ingo Bauersachs:

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so did
not have the up to date version of jitsi. I updated but the bug still exist.

So I attached the new log files version 2.6.5390.

I don't see anything suspicious in these logs, which wouldn't be a surprise if Java itself is crashing. Can you please take a look if you have hs_err_pid*.log files lying around in your home directory and eventually send them as well?

Thank you

Ingo

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

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users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#6

Nothing. Checked the whole filesystem. Sorry.

Anything else I could do?

0x6B01C9AD.asc (3.08 KB)

···

Am 03.02.2015 um 11:03 schrieb Damian Minkov:

Hi,

you can also check the /tmp folder.

Regards
damencho

On Tue, Feb 3, 2015 at 11:54 AM, Captain Planet > <captainplanet@riseup.net> wrote:

Hi,
no unfortunately I haven't these log file. I have Open JDK Java 7
runtime environment installed. Anywhere else where could look at? Or
maybe to install Open JDK 6 or 8 may help?

Greetings
Marcus

Am 03.02.2015 um 10:09 schrieb Ingo Bauersachs:

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so did
not have the up to date version of jitsi. I updated but the bug still exist.

So I attached the new log files version 2.6.5390.

I don't see anything suspicious in these logs, which wouldn't be a surprise if Java itself is crashing. Can you please take a look if you have hs_err_pid*.log files lying around in your home directory and eventually send them as well?

Thank you

Ingo

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

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users mailing list
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#7

Hi,

Nothing. Checked the whole filesystem. Sorry.

Anything else I could do?

No idea, you searched in /tmp after it has crashed, right? as that
folder is normally cleaned after restart.

Does this happens on all wake ups, or from time to time?

Regards
damencho

···

On Tue, Feb 3, 2015 at 12:25 PM, Captain Planet <captainplanet@riseup.net> wrote:

Am 03.02.2015 um 11:03 schrieb Damian Minkov:

Hi,

you can also check the /tmp folder.

Regards
damencho

On Tue, Feb 3, 2015 at 11:54 AM, Captain Planet >> <captainplanet@riseup.net> wrote:

Hi,
no unfortunately I haven't these log file. I have Open JDK Java 7
runtime environment installed. Anywhere else where could look at? Or
maybe to install Open JDK 6 or 8 may help?

Greetings
Marcus

Am 03.02.2015 um 10:09 schrieb Ingo Bauersachs:

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so did
not have the up to date version of jitsi. I updated but the bug still exist.

So I attached the new log files version 2.6.5390.

I don't see anything suspicious in these logs, which wouldn't be a surprise if Java itself is crashing. Can you please take a look if you have hs_err_pid*.log files lying around in your home directory and eventually send them as well?

Thank you

Ingo

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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#8

Captain Planet writes:

Nothing. Checked the whole filesystem. Sorry.

Anything else I could do?

Is the cam you're using with Jitsi a USB device, i.e. attached to the USB
subsystem externally or internally[1]? The reason i ask is this:

https://lists.gnu.org/archive/html/help-gnu-emacs/2015-02/msg00039.html

Alexis.

[1] My laptop's built-in cam, for example, is accessed through the USB
subsystem, as shown by the output of `lsusb` on my Debian Wheezy system.


#9

Hi Damian,
yes it happens with every wake-up. I searched for the

hs_err_pid

log directly after the crash. If I can't do anything else I will just
unsubscribe from the list and live with it.

Thank you

0x6B01C9AD.asc (3.08 KB)

···

Am 03.02.2015 um 11:33 schrieb Damian Minkov:

Hi,

On Tue, Feb 3, 2015 at 12:25 PM, Captain Planet > <captainplanet@riseup.net> wrote:

Nothing. Checked the whole filesystem. Sorry.

Anything else I could do?

No idea, you searched in /tmp after it has crashed, right? as that
folder is normally cleaned after restart.

Does this happens on all wake ups, or from time to time?

Regards
damencho

Am 03.02.2015 um 11:03 schrieb Damian Minkov:

Hi,

you can also check the /tmp folder.

Regards
damencho

On Tue, Feb 3, 2015 at 11:54 AM, Captain Planet >>> <captainplanet@riseup.net> wrote:

Hi,
no unfortunately I haven't these log file. I have Open JDK Java 7
runtime environment installed. Anywhere else where could look at? Or
maybe to install Open JDK 6 or 8 may help?

Greetings
Marcus

Am 03.02.2015 um 10:09 schrieb Ingo Bauersachs:

Hey,
its me again. I noticed I wasnt using the jitsi repositry anymore and so did
not have the up to date version of jitsi. I updated but the bug still exist.

So I attached the new log files version 2.6.5390.

I don't see anything suspicious in these logs, which wouldn't be a surprise if Java itself is crashing. Can you please take a look if you have hs_err_pid*.log files lying around in your home directory and eventually send them as well?

Thank you

Ingo

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
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http://lists.jitsi.org/mailman/listinfo/users

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users mailing list
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#10

Hey Alexis,
I don't have a cam at all. I only have an internal mic.
I often have an external hard drive attached but Jitsi also crashes when
it is not. Just checked it.

This is my lsusb output:

Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 0483:2016 STMicroelectronics Fingerprint Reader
Bus 003 Device 002: ID 0a5c:2110 Broadcom Corp. BCM2045B (BDC-2)
[Bluetooth Controller]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Greetings

0x6B01C9AD.asc (3.08 KB)

···

Am 03.02.2015 um 11:57 schrieb Alexis:

Captain Planet writes:

Nothing. Checked the whole filesystem. Sorry.

Anything else I could do?

Is the cam you're using with Jitsi a USB device, i.e. attached to the USB
subsystem externally or internally[1]? The reason i ask is this:

https://lists.gnu.org/archive/html/help-gnu-emacs/2015-02/msg00039.html

Alexis.

[1] My laptop's built-in cam, for example, is accessed through the USB
subsystem, as shown by the output of `lsusb` on my Debian Wheezy system.

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users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
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