I am sorry to hear about your issues. If we could have designed and implemented Jitsi in a way that would have it work immaculately for everyone: we would have.
Unfortunately, we can only do our best and then release it to everyone to use as they see fit.
Fortunately, this does seem to work well enough for a big number of users.
When people have problems we try to help.
Can we help resolve every single issue? Certainly not. This has to be a common effort.
When a developer looks at an issue, they'll think about it, try to offer a solution, and if nothing comes to mind, they'll just leave it with the hope that someone else might have a better idea.
Keep in mind that there are many many pieces involved here and most of those are completely unrelated to Jitsi. There's the audio system (PulseAudio/PortAudio/WASAPI), there's the OS, your audio device, your NAT box, your service provider, and then all of the above at the side of your peer.
Any of the above could contribute to a problem and there are many cases where it's very complicated to tell what's going wrong.
When a user can provide professional analysis and diagnostics of some or all of these components, that helps tremendously.
When they can't, well, they could just give it a while and come back after some time. Hopefully, until then others would have helped tracked the problem (or the components that were causing it would have been fixed).
In the last two days you have started 6 threads on this mailing list, one other thread on our dev list and one other thread on the iptel.org "services" list.
Most of your thread have rather aggressive titles: "Jitsi has become unusable to me", "Yet ANOTHER problem", "Alright, I give up!", "I can't seem to actually *use* IPTel!". <- all these mails, and others yet, have been sent within 24 hours.
Many would refer to such behaviour as trolling. I wouldn't use that word but your mails do indicate lack of understanding about how things work in a community. They don't seem like you are asking people to give you a hand. It just seems like you want to badger everyone with frustration because this application isn't working the way you want it to.
Every new such mail makes it less and less likely that you would actually get help. People will simply be rolling their eyeballs and thinking "That guy again" before moving to the next e-mail.
So again, I am sorry that things aren't working out for you. You may want to try again after a while.
Until then, best of luck with your quest!
On 01.06.13, 05:04, Anthony Papillion wrote:
It seems it is impossible to actually get Jitsi working reliably on my
network so I'm forced to simply go back to Skype which works with no
problems. It's sad too because I *really* want to use SIP and open
protocols but this has just been too much. Three FULL days of playing
around and I STILL can't reliably use the damn thing. And it doesn't
seem like anyone actually has workable answers. This is simply too much.
I'm frustrated and disappointed.
Here's where I am now:
1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
SIP accounts (1 with IPTel, one with IPPI).
2. Jabber is up and down which I assume is actually the jabber.org
server since more than me have had problems with it.
3. SIP simply does.not.work. I can receive incoming calls from some
people, but not see if they are online or not. Others, I can see them
and even call them but we can't hear each other. Others still I can see
but I can't send a text message to and I am told it's 'most likely a bug'.
The end result is that, while I'm closer to having a working setup, it's
simply taking too much time just to get a freaking working piece of
software. I'd love to use Jitsi, so would many of my friends. But, after
seeing me struggle with it so much, they now have a horribly bad taste
in my mouth.
So here's the deal: if anyone can help me resolve these problems PLEASE
reach out to me. I want to resolve them. Otherwise, I'm left with no
choice but to return to the chains of Skype.
P.S. Please feel free to add me to your SIP buddy list and test this
with me. I don't even know if the problems are on my side or their side
since I don't know if THEIR side is configured correctly. Having someone
who KNOWS their side is configured would help me narrow it down.