[jitsi-users] Alright, I give up!


#1

It seems it is impossible to actually get Jitsi working reliably on my
network so I'm forced to simply go back to Skype which works with no
problems. It's sad too because I *really* want to use SIP and open
protocols but this has just been too much. Three FULL days of playing
around and I STILL can't reliably use the damn thing. And it doesn't
seem like anyone actually has workable answers. This is simply too much.
I'm frustrated and disappointed.

Here's where I am now:

1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
SIP accounts (1 with IPTel, one with IPPI).

2. Jabber is up and down which I assume is actually the jabber.org
server since more than me have had problems with it.

3. SIP simply does.not.work. I can receive incoming calls from some
people, but not see if they are online or not. Others, I can see them
and even call them but we can't hear each other. Others still I can see
but I can't send a text message to and I am told it's 'most likely a bug'.

The end result is that, while I'm closer to having a working setup, it's
simply taking too much time just to get a freaking working piece of
software. I'd love to use Jitsi, so would many of my friends. But, after
seeing me struggle with it so much, they now have a horribly bad taste
in my mouth.

So here's the deal: if anyone can help me resolve these problems PLEASE
reach out to me. I want to resolve them. Otherwise, I'm left with no
choice but to return to the chains of Skype.

Thank You,
Anthony

P.S. Please feel free to add me to your SIP buddy list and test this
with me. I don't even know if the problems are on my side or their side
since I don't know if THEIR side is configured correctly. Having someone
who KNOWS their side is configured would help me narrow it down.

···

--
Anthony Papillion
Phone: 1.918.533.9699
SIP: cajuntechie@iptel.org
Email: anthony@cajuntechie.org
www.papillion.me


#2

Best of luck with everything. It's a shame you're having these issues.

···

--------------
sip:jungleboogie@sip2sip.info
On May 31, 2013 7:06 PM, "Anthony Papillion" <papillion@gmail.com> wrote:

It seems it is impossible to actually get Jitsi working reliably on my
network so I'm forced to simply go back to Skype which works with no
problems. It's sad too because I *really* want to use SIP and open
protocols but this has just been too much. Three FULL days of playing
around and I STILL can't reliably use the damn thing. And it doesn't
seem like anyone actually has workable answers. This is simply too much.
I'm frustrated and disappointed.

Here's where I am now:

1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
SIP accounts (1 with IPTel, one with IPPI).

2. Jabber is up and down which I assume is actually the jabber.org
server since more than me have had problems with it.

3. SIP simply does.not.work. I can receive incoming calls from some
people, but not see if they are online or not. Others, I can see them
and even call them but we can't hear each other. Others still I can see
but I can't send a text message to and I am told it's 'most likely a bug'.

The end result is that, while I'm closer to having a working setup, it's
simply taking too much time just to get a freaking working piece of
software. I'd love to use Jitsi, so would many of my friends. But, after
seeing me struggle with it so much, they now have a horribly bad taste
in my mouth.

So here's the deal: if anyone can help me resolve these problems PLEASE
reach out to me. I want to resolve them. Otherwise, I'm left with no
choice but to return to the chains of Skype.

Thank You,
Anthony

P.S. Please feel free to add me to your SIP buddy list and test this
with me. I don't even know if the problems are on my side or their side
since I don't know if THEIR side is configured correctly. Having someone
who KNOWS their side is configured would help me narrow it down.

--
Anthony Papillion
Phone: 1.918.533.9699
SIP: cajuntechie@iptel.org
Email: anthony@cajuntechie.org
www.papillion.me

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#3

Anthony,

I am sorry to hear about your issues. If we could have designed and implemented Jitsi in a way that would have it work immaculately for everyone: we would have.

Unfortunately, we can only do our best and then release it to everyone to use as they see fit.

Fortunately, this does seem to work well enough for a big number of users.

When people have problems we try to help.

Can we help resolve every single issue? Certainly not. This has to be a common effort.

When a developer looks at an issue, they'll think about it, try to offer a solution, and if nothing comes to mind, they'll just leave it with the hope that someone else might have a better idea.

Keep in mind that there are many many pieces involved here and most of those are completely unrelated to Jitsi. There's the audio system (PulseAudio/PortAudio/WASAPI), there's the OS, your audio device, your NAT box, your service provider, and then all of the above at the side of your peer.

Any of the above could contribute to a problem and there are many cases where it's very complicated to tell what's going wrong.

When a user can provide professional analysis and diagnostics of some or all of these components, that helps tremendously.

When they can't, well, they could just give it a while and come back after some time. Hopefully, until then others would have helped tracked the problem (or the components that were causing it would have been fixed).

In the last two days you have started 6 threads on this mailing list, one other thread on our dev list and one other thread on the iptel.org "services" list.

Most of your thread have rather aggressive titles: "Jitsi has become unusable to me", "Yet ANOTHER problem", "Alright, I give up!", "I can't seem to actually *use* IPTel!". <- all these mails, and others yet, have been sent within 24 hours.

Many would refer to such behaviour as trolling. I wouldn't use that word but your mails do indicate lack of understanding about how things work in a community. They don't seem like you are asking people to give you a hand. It just seems like you want to badger everyone with frustration because this application isn't working the way you want it to.

Every new such mail makes it less and less likely that you would actually get help. People will simply be rolling their eyeballs and thinking "That guy again" before moving to the next e-mail.

So again, I am sorry that things aren't working out for you. You may want to try again after a while.

Until then, best of luck with your quest!

Emil

···

On 01.06.13, 05:04, Anthony Papillion wrote:

It seems it is impossible to actually get Jitsi working reliably on my
network so I'm forced to simply go back to Skype which works with no
problems. It's sad too because I *really* want to use SIP and open
protocols but this has just been too much. Three FULL days of playing
around and I STILL can't reliably use the damn thing. And it doesn't
seem like anyone actually has workable answers. This is simply too much.
I'm frustrated and disappointed.

Here's where I am now:

1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
SIP accounts (1 with IPTel, one with IPPI).

2. Jabber is up and down which I assume is actually the jabber.org
server since more than me have had problems with it.

3. SIP simply does.not.work. I can receive incoming calls from some
people, but not see if they are online or not. Others, I can see them
and even call them but we can't hear each other. Others still I can see
but I can't send a text message to and I am told it's 'most likely a bug'.

The end result is that, while I'm closer to having a working setup, it's
simply taking too much time just to get a freaking working piece of
software. I'd love to use Jitsi, so would many of my friends. But, after
seeing me struggle with it so much, they now have a horribly bad taste
in my mouth.

So here's the deal: if anyone can help me resolve these problems PLEASE
reach out to me. I want to resolve them. Otherwise, I'm left with no
choice but to return to the chains of Skype.

Thank You,
Anthony

P.S. Please feel free to add me to your SIP buddy list and test this
with me. I don't even know if the problems are on my side or their side
since I don't know if THEIR side is configured correctly. Having someone
who KNOWS their side is configured would help me narrow it down.

--
https://jitsi.org


#4

Anthony,

Sip can be frustrating. Often times the problem lies not with the services
or software you are trying to use but with something in-between. It's
usually a silly sip 'helper' in a home router that ends up being a sip
'breaker'. I have terrible trouble with net gear products... Better luck
with Linksys or pfsense firewalls...

···

On Friday, May 31, 2013, Anthony Papillion wrote:

It seems it is impossible to actually get Jitsi working reliably on my
network so I'm forced to simply go back to Skype which works with no
problems. It's sad too because I *really* want to use SIP and open
protocols but this has just been too much. Three FULL days of playing
around and I STILL can't reliably use the damn thing. And it doesn't
seem like anyone actually has workable answers. This is simply too much.
I'm frustrated and disappointed.

Here's where I am now:

1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
SIP accounts (1 with IPTel, one with IPPI).

2. Jabber is up and down which I assume is actually the jabber.org
server since more than me have had problems with it.

3. SIP simply does.not.work. I can receive incoming calls from some
people, but not see if they are online or not. Others, I can see them
and even call them but we can't hear each other. Others still I can see
but I can't send a text message to and I am told it's 'most likely a bug'.

The end result is that, while I'm closer to having a working setup, it's
simply taking too much time just to get a freaking working piece of
software. I'd love to use Jitsi, so would many of my friends. But, after
seeing me struggle with it so much, they now have a horribly bad taste
in my mouth.

So here's the deal: if anyone can help me resolve these problems PLEASE
reach out to me. I want to resolve them. Otherwise, I'm left with no
choice but to return to the chains of Skype.

Thank You,
Anthony

P.S. Please feel free to add me to your SIP buddy list and test this
with me. I don't even know if the problems are on my side or their side
since I don't know if THEIR side is configured correctly. Having someone
who KNOWS their side is configured would help me narrow it down.

--
Anthony Papillion
Phone: 1.918.533.9699
SIP: cajuntechie@iptel.org
Email: anthony@cajuntechie.org
www.papillion.me

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#5

I definitely can echo Michael's comment about netgear routers...I'm not
able to have ANY audio on an extension to extension call using regular ip
phones, much less some sip software.

···

--------------
sip:jungleboogie@sip2sip.info
inum: +883510009902611
On Jun 1, 2013 6:52 AM, "Michael Picher" <mpicher@gmail.com> wrote:

Anthony,

Sip can be frustrating. Often times the problem lies not with the
services or software you are trying to use but with something in-between.
It's usually a silly sip 'helper' in a home router that ends up being a
sip 'breaker'. I have terrible trouble with net gear products... Better
luck with Linksys or pfsense firewalls...

On Friday, May 31, 2013, Anthony Papillion wrote:
>
> It seems it is impossible to actually get Jitsi working reliably on my
> network so I'm forced to simply go back to Skype which works with no
> problems. It's sad too because I *really* want to use SIP and open
> protocols but this has just been too much. Three FULL days of playing
> around and I STILL can't reliably use the damn thing. And it doesn't
> seem like anyone actually has workable answers. This is simply too much.
> I'm frustrated and disappointed.
>
> Here's where I am now:
>
> 1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
> SIP accounts (1 with IPTel, one with IPPI).
>
> 2. Jabber is up and down which I assume is actually the jabber.org
> server since more than me have had problems with it.
>
> 3. SIP simply does.not.work. I can receive incoming calls from some
> people, but not see if they are online or not. Others, I can see them
> and even call them but we can't hear each other. Others still I can see
> but I can't send a text message to and I am told it's 'most likely a
bug'.
>
> The end result is that, while I'm closer to having a working setup, it's
> simply taking too much time just to get a freaking working piece of
> software. I'd love to use Jitsi, so would many of my friends. But, after
> seeing me struggle with it so much, they now have a horribly bad taste
> in my mouth.
>
> So here's the deal: if anyone can help me resolve these problems PLEASE
> reach out to me. I want to resolve them. Otherwise, I'm left with no
> choice but to return to the chains of Skype.
>
> Thank You,
> Anthony
>
> P.S. Please feel free to add me to your SIP buddy list and test this
> with me. I don't even know if the problems are on my side or their side
> since I don't know if THEIR side is configured correctly. Having someone
> who KNOWS their side is configured would help me narrow it down.
>
> --
> Anthony Papillion
> Phone: 1.918.533.9699
> SIP: cajuntechie@iptel.org
> Email: anthony@cajuntechie.org
> www.papillion.me
>
> _______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users


#6

@Emil - wow, good response.

@Anthony: I hear your frustrations and share most of them. One of the
things you need to be mindful of, though, is the complexity introduced by
all these protocol/provider choices. Find the simplest possible
configuration that works for you, and if you're happy with what you get,
you can start digging deeper, experimenting with other protocols/providers
and optimising your setup.

To the best of my knowledge the simplest way to start is with a
@jit.siaccount as described at
https://jitsi.org/Documentation/SetUpJitsiAccount

Once you get ZRTP-encrypted videoconferencing and OTR chat with that,
hopefully you'll be motivated to dig deeper.

Good luck

Alex

···

On 1 June 2013 07:26, Emil Ivov <emcho@jitsi.org> wrote:

Anthony,

I am sorry to hear about your issues. If we could have designed and
implemented Jitsi in a way that would have it work immaculately for
everyone: we would have.

Unfortunately, we can only do our best and then release it to everyone to
use as they see fit.

Fortunately, this does seem to work well enough for a big number of users.

When people have problems we try to help.

Can we help resolve every single issue? Certainly not. This has to be a
common effort.

When a developer looks at an issue, they'll think about it, try to offer a
solution, and if nothing comes to mind, they'll just leave it with the hope
that someone else might have a better idea.

Keep in mind that there are many many pieces involved here and most of
those are completely unrelated to Jitsi. There's the audio system
(PulseAudio/PortAudio/WASAPI), there's the OS, your audio device, your NAT
box, your service provider, and then all of the above at the side of your
peer.

Any of the above could contribute to a problem and there are many cases
where it's very complicated to tell what's going wrong.

When a user can provide professional analysis and diagnostics of some or
all of these components, that helps tremendously.

When they can't, well, they could just give it a while and come back after
some time. Hopefully, until then others would have helped tracked the
problem (or the components that were causing it would have been fixed).

In the last two days you have started 6 threads on this mailing list, one
other thread on our dev list and one other thread on the iptel.org"services" list.

Most of your thread have rather aggressive titles: "Jitsi has become
unusable to me", "Yet ANOTHER problem", "Alright, I give up!", "I can't
seem to actually *use* IPTel!". <- all these mails, and others yet, have
been sent within 24 hours.

Many would refer to such behaviour as trolling. I wouldn't use that word
but your mails do indicate lack of understanding about how things work in a
community. They don't seem like you are asking people to give you a hand.
It just seems like you want to badger everyone with frustration because
this application isn't working the way you want it to.

Every new such mail makes it less and less likely that you would actually
get help. People will simply be rolling their eyeballs and thinking "That
guy again" before moving to the next e-mail.

So again, I am sorry that things aren't working out for you. You may want
to try again after a while.

Until then, best of luck with your quest!

Emil

On 01.06.13, 05:04, Anthony Papillion wrote:

It seems it is impossible to actually get Jitsi working reliably on my
network so I'm forced to simply go back to Skype which works with no
problems. It's sad too because I *really* want to use SIP and open
protocols but this has just been too much. Three FULL days of playing
around and I STILL can't reliably use the damn thing. And it doesn't
seem like anyone actually has workable answers. This is simply too much.
I'm frustrated and disappointed.

Here's where I am now:

1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
SIP accounts (1 with IPTel, one with IPPI).

2. Jabber is up and down which I assume is actually the jabber.org
server since more than me have had problems with it.

3. SIP simply does.not.work. I can receive incoming calls from some
people, but not see if they are online or not. Others, I can see them
and even call them but we can't hear each other. Others still I can see
but I can't send a text message to and I am told it's 'most likely a bug'.

The end result is that, while I'm closer to having a working setup, it's
simply taking too much time just to get a freaking working piece of
software. I'd love to use Jitsi, so would many of my friends. But, after
seeing me struggle with it so much, they now have a horribly bad taste
in my mouth.

So here's the deal: if anyone can help me resolve these problems PLEASE
reach out to me. I want to resolve them. Otherwise, I'm left with no
choice but to return to the chains of Skype.

Thank You,
Anthony

P.S. Please feel free to add me to your SIP buddy list and test this
with me. I don't even know if the problems are on my side or their side
since I don't know if THEIR side is configured correctly. Having someone
who KNOWS their side is configured would help me narrow it down.

--
https://jitsi.org

______________________________**_________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/**mailman/listinfo/users<http://lists.jitsi.org/mailman/listinfo/users>


#7

I've definitely had some bad experiences with Netgear myself. I don't think this is their product though. Two of the devices involved are DSL modems. One is from At&T and the other Earthlink. Not sure about the third device.

Anthony

···

--
Sent from my mobile device

On Jun 1, 2013, at 1:04 PM, Jungle Boogie <jungleboogie0@gmail.com> wrote:

I definitely can echo Michael's comment about netgear routers...I'm not able to have ANY audio on an extension to extension call using regular ip phones, much less some sip software.

--------------
sip:jungleboogie@sip2sip.info
inum: +883510009902611

On Jun 1, 2013 6:52 AM, "Michael Picher" <mpicher@gmail.com> wrote:
Anthony,

Sip can be frustrating. Often times the problem lies not with the services or software you are trying to use but with something in-between. It's usually a silly sip 'helper' in a home router that ends up being a sip 'breaker'. I have terrible trouble with net gear products... Better luck with Linksys or pfsense firewalls...

On Friday, May 31, 2013, Anthony Papillion wrote:
>
> It seems it is impossible to actually get Jitsi working reliably on my
> network so I'm forced to simply go back to Skype which works with no
> problems. It's sad too because I *really* want to use SIP and open
> protocols but this has just been too much. Three FULL days of playing
> around and I STILL can't reliably use the damn thing. And it doesn't
> seem like anyone actually has workable answers. This is simply too much.
> I'm frustrated and disappointed.
>
> Here's where I am now:
>
> 1. I start Jitsi and I have three accounts configured: 1 XMPP account, 2
> SIP accounts (1 with IPTel, one with IPPI).
>
> 2. Jabber is up and down which I assume is actually the jabber.org
> server since more than me have had problems with it.
>
> 3. SIP simply does.not.work. I can receive incoming calls from some
> people, but not see if they are online or not. Others, I can see them
> and even call them but we can't hear each other. Others still I can see
> but I can't send a text message to and I am told it's 'most likely a bug'.
>
> The end result is that, while I'm closer to having a working setup, it's
> simply taking too much time just to get a freaking working piece of
> software. I'd love to use Jitsi, so would many of my friends. But, after
> seeing me struggle with it so much, they now have a horribly bad taste
> in my mouth.
>
> So here's the deal: if anyone can help me resolve these problems PLEASE
> reach out to me. I want to resolve them. Otherwise, I'm left with no
> choice but to return to the chains of Skype.
>
> Thank You,
> Anthony
>
> P.S. Please feel free to add me to your SIP buddy list and test this
> with me. I don't even know if the problems are on my side or their side
> since I don't know if THEIR side is configured correctly. Having someone
> who KNOWS their side is configured would help me narrow it down.
>
> --
> Anthony Papillion
> Phone: 1.918.533.9699
> SIP: cajuntechie@iptel.org
> Email: anthony@cajuntechie.org
> www.papillion.me
>
> _______________________________________________
> users mailing list
> users@jitsi.org
> Unsubscribe instructions and other list options:
> http://lists.jitsi.org/mailman/listinfo/users

_______________________________________________
users mailing list
users@jitsi.org
Unsubscribe instructions and other list options:
http://lists.jitsi.org/mailman/listinfo/users
_______________________________________________
users mailing list
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#8

Thank you, Alex. I appreciate the response. I've done just as you've
suggested. I now have only two accounts configured on Jitsi: 1 XMPP
account (through jit.si and 1 SIP account (through IPTel). Since there
are no issues with XMPP, I'll leave that alone and focus on resolving
the issues with the SIP connection. Eventually, I do hope to have it all
working smoothly so I can enjoy all of the benefits that come with open
protocols.

Thanks again,
Anthony

···

On 06/01/2013 06:00 PM, ix4svs@gmail.com wrote:

@Emil - wow, good response.

@Anthony: I hear your frustrations and share most of them. One of the
things you need to be mindful of, though, is the complexity introduced
by all these protocol/provider choices. Find the simplest possible
configuration that works for you, and if you're happy with what you get,
you can start digging deeper, experimenting with other
protocols/providers and optimising your setup.

To the best of my knowledge the simplest way to start is with a @jit.si
<http://jit.si> account as described at
https://jitsi.org/Documentation/SetUpJitsiAccount

Once you get ZRTP-encrypted videoconferencing and OTR chat with that,
hopefully you'll be motivated to dig deeper.

--
Anthony Papillion
Phone: 1.918.533.9699
SIP: sip:cajuntechie@iptel.org
iNum: +883510008360912
XMPP: cypherpunk38@jit.si

www.cajuntechie.org


#9

Anthony Papillion:

I now have only two accounts configured on Jitsi: 1 XMPP
account (through jit.si and 1 SIP account (through IPTel). Since there
are no issues with XMPP, I'll leave that alone and focus on resolving
the issues with the SIP connection.

There are no issues with XMPP and your conclusion is to resolve issues
with SIP?

Why don't you just use XMPP?

Cheers,
Andreas


#10

Well 1) Because I have a DID and iNum tha link to my SIP account that I
can't link to my XMPP account and 2) because that's not really a
solution to the problem.

Don't get me wrong, I'm not going to bug the list for help but I'm going
to still try (though not as fervently) to get SIP working. It may well
be that, on my current network setup, that's impossible but I'm still
going to try.

Anthony

···

On 06/02/2013 05:51 AM, Andreas Kuckartz wrote:

Anthony Papillion:

I now have only two accounts configured on Jitsi: 1 XMPP
account (through jit.si and 1 SIP account (through IPTel). Since there
are no issues with XMPP, I'll leave that alone and focus on resolving
the issues with the SIP connection.

There are no issues with XMPP and your conclusion is to resolve issues
with SIP?

Why don't you just use XMPP?


#11

SIP is amazingly difficult when NAT is involved. It is one of the reasons that XMPP and Jabber were developed. So, as a troubleshooting step, get some other soft phones, and try them. I have used Blink, and found it to be OK, if lacking in necessary features. I have found LinPhone to be almost reasonable. I have found Ekiga to be a real pain... :slight_smile:

If you have the same problems with other software, it is not Jitsi. If it works with other software, we can see why...

      Lee

···

On 06/02/2013 03:43 PM, Anthony Papillion wrote:

On 06/02/2013 05:51 AM, Andreas Kuckartz wrote:

Why don't you just use XMPP?

Well 1) Because I have a DID and iNum tha link to my SIP account that I
can't link to my XMPP account and 2) because that's not really a
solution to the problem.

Don't get me wrong, I'm not going to bug the list for help but I'm going
to still try (though not as fervently) to get SIP working. It may well
be that, on my current network setup, that's impossible but I'm still
going to try.


#12

Why don't you just use XMPP?

Well 1) Because I have a DID and iNum tha link to my SIP account that I
can't link to my XMPP account and 2) because that's not really a
solution to the problem.

Don't get me wrong, I'm not going to bug the list for help but I'm going
to still try (though not as fervently) to get SIP working. It may well
be that, on my current network setup, that's impossible but I'm still
going to try.

SIP is amazingly difficult when NAT is involved. It is one of the
reasons that XMPP and Jabber were developed. So, as a troubleshooting
step, get some other soft phones, and try them. I have used Blink, and
found it to be OK, if lacking in necessary features. I have found
LinPhone to be almost reasonable. I have found Ekiga to be a real
pain... :slight_smile:

Thanks for the response, Lee. As I said, I may have to simply accept
that I cannot use SIP reliably since I am behind NAT. I've done
everything including forwarding ports, adding STUN servers (to other
programs), etc and nothing fixes it. The odd thing is that I *can*
receive SIP calls for the most part as I have an IPKall number
forwarding to my SIP account.

If you have the same problems with other software, it is not Jitsi. If
it works with other software, we can see why...

I've tried Twinkle and Ekiga as well and they did the same thing so it's
likely not Jitsi. It's my network and that is going to be interesting to
resolve.

Thanks again for the help! Much appreciated.

Anthony

···

On 06/02/2013 04:02 PM, Lee Sharp wrote:

On 06/02/2013 03:43 PM, Anthony Papillion wrote:

On 06/02/2013 05:51 AM, Andreas Kuckartz wrote:


#13

So, you may want to look into a firewall where you can more directly control the NAT properties. Both m0n0wall and pfSense allow you to do a lot of NAT customizing. Still not trivial, but do-able.

      Lee

···

On 06/02/2013 04:21 PM, Anthony Papillion wrote:

On 06/02/2013 04:02 PM, Lee Sharp wrote:

On 06/02/2013 03:43 PM, Anthony Papillion wrote:

On 06/02/2013 05:51 AM, Andreas Kuckartz wrote:

Why don't you just use XMPP?

Well 1) Because I have a DID and iNum tha link to my SIP account that I
can't link to my XMPP account and 2) because that's not really a
solution to the problem.

Don't get me wrong, I'm not going to bug the list for help but I'm going
to still try (though not as fervently) to get SIP working. It may well
be that, on my current network setup, that's impossible but I'm still
going to try.

SIP is amazingly difficult when NAT is involved. It is one of the
reasons that XMPP and Jabber were developed. So, as a troubleshooting
step, get some other soft phones, and try them. I have used Blink, and
found it to be OK, if lacking in necessary features. I have found
LinPhone to be almost reasonable. I have found Ekiga to be a real
pain... :slight_smile:

Thanks for the response, Lee. As I said, I may have to simply accept
that I cannot use SIP reliably since I am behind NAT. I've done
everything including forwarding ports, adding STUN servers (to other
programs), etc and nothing fixes it. The odd thing is that I *can*
receive SIP calls for the most part as I have an IPKall number
forwarding to my SIP account.

If you have the same problems with other software, it is not Jitsi. If
it works with other software, we can see why...

I've tried Twinkle and Ekiga as well and they did the same thing so it's
likely not Jitsi. It's my network and that is going to be interesting to
resolve.

Thanks again for the help! Much appreciated.


#14

I've done one better. I've completely removed NAT from the picture. I've
called AT&T and got a few static public IP's for my use. Now, I hope, I
won't have these problems. I used IPTables to open the following ports
on my firewall:

udp/5004
udp/10000
udp/tcp/5900
udp/tcp/5061
udp/tcp/5062
udp/tcp/8000
udp/tcp/3478-3479

I think these are the only ports I need to worry about and things should
(hopefully) work now. Any other ports I need to open AFAYK?

Thanks!
Anthony

···

On 06/02/2013 06:05 PM, Lee Sharp wrote:

On 06/02/2013 04:21 PM, Anthony Papillion wrote:

I've tried Twinkle and Ekiga as well and they did the same thing so it's
likely not Jitsi. It's my network and that is going to be interesting to
resolve.

Thanks again for the help! Much appreciated.

So, you may want to look into a firewall where you can more directly
control the NAT properties. Both m0n0wall and pfSense allow you to do a
lot of NAT customizing. Still not trivial, but do-able.


#15

How is AT&T doing handoff? Some of there "routers" do NAT even for static IPs. It is a significant problem...

Also, you should start at 5060, not 5061...

      Lee

···

On 06/02/2013 06:26 PM, Anthony Papillion wrote:

On 06/02/2013 06:05 PM, Lee Sharp wrote:

On 06/02/2013 04:21 PM, Anthony Papillion wrote:

I've tried Twinkle and Ekiga as well and they did the same thing so it's
likely not Jitsi. It's my network and that is going to be interesting to
resolve.

Thanks again for the help! Much appreciated.

So, you may want to look into a firewall where you can more directly
control the NAT properties. Both m0n0wall and pfSense allow you to do a
lot of NAT customizing. Still not trivial, but do-able.

I've done one better. I've completely removed NAT from the picture. I've
called AT&T and got a few static public IP's for my use. Now, I hope, I
won't have these problems.


#16

Hey,

···

On 6/3/13 2:26 AM, Anthony Papillion wrote:

On 06/02/2013 06:05 PM, Lee Sharp wrote:

On 06/02/2013 04:21 PM, Anthony Papillion wrote:

I've tried Twinkle and Ekiga as well and they did the same thing so it's
likely not Jitsi. It's my network and that is going to be interesting to
resolve.

Thanks again for the help! Much appreciated.

So, you may want to look into a firewall where you can more directly
control the NAT properties. Both m0n0wall and pfSense allow you to do a
lot of NAT customizing. Still not trivial, but do-able.

I've done one better. I've completely removed NAT from the picture. I've
called AT&T and got a few static public IP's for my use. Now, I hope, I
won't have these problems. I used IPTables to open the following ports
on my firewall:

udp/5004
udp/10000
udp/tcp/5900
udp/tcp/5061
udp/tcp/5062
udp/tcp/8000
udp/tcp/3478-3479

Correct me if I'm wrong, bu unless you are talking about outgoing connections, I don't think you need to open any ports at all. If you run into problems again, you could temporarily open up everything in order to rule out a filtering issue.

Regards,
Boris


#17

Forwarding ports inbound does nothing for SIP NAT (or any other NAT for
that matter)... Firewalls automatically open ports for outbound traffic to
receive inbound connections. For instance, you don't need to open port 80
inbound on the outside interface to browse to a web page.

It's when firewalls randomize outbound ports and SIP expects inbound
connections for RTP (or other traffic) on particular ports that you get
into trouble.

···

On Mon, Jun 3, 2013 at 2:09 AM, Boris Grozev <boris@jitsi.org> wrote:

Hey,

On 6/3/13 2:26 AM, Anthony Papillion wrote:

On 06/02/2013 06:05 PM, Lee Sharp wrote:

On 06/02/2013 04:21 PM, Anthony Papillion wrote:

I've tried Twinkle and Ekiga as well and they did the same thing so it's
likely not Jitsi. It's my network and that is going to be interesting to
resolve.

Thanks again for the help! Much appreciated.

So, you may want to look into a firewall where you can more directly
control the NAT properties. Both m0n0wall and pfSense allow you to do a
lot of NAT customizing. Still not trivial, but do-able.

I've done one better. I've completely removed NAT from the picture. I've
called AT&T and got a few static public IP's for my use. Now, I hope, I
won't have these problems. I used IPTables to open the following ports
on my firewall:

udp/5004
udp/10000
udp/tcp/5900
udp/tcp/5061
udp/tcp/5062
udp/tcp/8000
udp/tcp/3478-3479

Correct me if I'm wrong, bu unless you are talking about outgoing
connections, I don't think you need to open any ports at all. If you run
into problems again, you could temporarily open up everything in order to
rule out a filtering issue.

Regards,
Boris

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