Jitsi Recording Problem When Switch Connection

Install & Config Record & stream - Jibri
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#1

Hello,

If I make a change to the internet connection (celluar-mobile to wifi) after starting the Video call recording , the call proceeds without interruption, but then when I review the video recording, my image becomes a black screen.

Somebody can give me an idea what I should have into consideration?

Thank you in advance.

Kind regards,

#2

I think it should record fine.

So recording is fine till the second you switch the connection, and black screen since that second?

Is it happening 100% or just happened only once?

#3

Hi @Prashanth

Yes, recording is fine but i see black screen (just switched participant) in video record till the second i switch the connection.

it is happening always. not only once.

Can you give an idea what I should?

Thanks.

#4

I am not sure why that could happen. Better if you can share a screenshot. Someone else may know what’s the issue.

#5

Can the switched participant see the other participants’ video?

#6

Hi @emrah ,

There is no interrupt in video conversation for any user.

Black screen appears only in the recorded video and only for the participant whose connection switched.

Thanks.

#7

Does the problem disappear when the switched participant clicks to “ctrl + F5” to refresh the browser tab?

#8

Hi @emrah,

Participant joins from ios/android. It can’t refresh so we can’t try to refresh on browser.

Thanks.

#9

After switching, is there only one window for this participant in the room or two…?

#10

Hi @emrah,

Two windows seen in recorded video.

Thanks

#11

Two windows for the same participants, right…?

If this is the case then this is the expected behavior. The window of the old session should disappear in a minute.

#12

Hi @emrah,

No, i mean one windows for participant_1 and another windows participant_2.

participant_1 switched connection. there is no interrupt video call. but when i watch the recorded video, i saw black screen for participant_1 till switch connection.

#13

Hi @damencho @bbaldino

Can you give me an idea what I should have into consideration?

Thanks

#14

Hi,

I still have this problem.

Somebody can give me an idea what I should have into consideration?

Thank you in advance.

Kind regards,

#15

Hi @saghul ,

I still have this problem.

Can you give me an idea what I should have into consideration?

Thank you in advance.

Kind regards,