Jitsi Phone App - Android and iPhone - Unable to unmute

Hi There,

I have been running Jitsi on Ubuntu using Docker for a few years now. Only recently in the past 6 months or so this has started to happen. The web interface connection, no issues, people can speak and be heard.

However, on the mobile apps, tested on both Android and iPhone, the participant connects and is muted. On the phone app the user is unmuted, but on the server when they connect, it shows as muted. The participant can hear others, but not speak. (See screenshots).

Has there been a configuration change recently that I need to adjust/add, or is this a bug?

Please advise, thank you.

iPhone app:

On the Jitsi server, it displays as muted.

In the server, it’s showing the app user as muted.

What versions are you using for the backend, is that updated?

I am using version 2746

lrwxrwxrwx 1 root root    4 Mar  7 20:51 current -> 2746
drwxr-xr-x 5 root root 4096 Mar  7 20:51 .

I’m not aware of such a version.

Hi There,

After doing some more digging, I switched the branch from ‘latest’ to ‘stable’ and rebuilt the docker container. That resolved the issue.

Thank you,


how did you change the branch can you please provide