I’m pretty new to jitsi so please be patient with me
I recently set up two jitsi installations. First one runs inside our network and everything is working fine. The second one is outside of our network and located behind a firewall. I can connect from the internet through the firewall to the jitsi-server and establish a connection but I have no video or audio. The firewall is configured to forward all necessary ports (443, 5349 TCP and 10000 UDP) and I can see the connection on 443 but there is no connection on 10000? The client tries to establish a connection via 5349 but firewall responds with a “port unreachable”. Checking the jitsi-server with netstat I can’t see a listener on 5349 so that explains the error. But why isn’t the client using UDP 10000 like my internal jitsi does?
So I see two possible solutions here
- get the client to use UDP 10000
- get jitsi to listen on 5349
How can I achieve any of the above? Any help would be greatly appreciated.
Thanks so far
Setup is standard installation with no modifications so far running on a debian buster using apache as a webserver. All components are up to date…