Jitsi Mobile App Connectivity Issue (Disconnected Every A Few Minutes)


#1

Hi everyone,
I have tried jitsi mobile app as well as our own version of it to connect to our server.
Both apps have the same issue: connection will be lost after a while. The longest one lasted for about 15 minutes.
There is no such issue with browser or Jitsi Meet Electron.
The /var/log/prosody/prosody.err is empty.

The /var/log/prosody/prosody.log just show the following:

Jan 10 21:24:14 mod_bosh info New BOSH session, assigned it sid ‘048efa4b-33b9-47aa-8901-12094b1de3c7’
Jan 10 21:24:14 bosh048efa4b-33b9-47aa-8901-12094b1de3c7 info Authenticated as 93b47598-779a-40bf-919d-c83d57e51e43@abc
Jan 10 21:33:41 mod_bosh info New BOSH session, assigned it sid ‘414b91c2-5660-4be5-8bb4-01f4cbbdf937’
Jan 10 21:33:41 bosh414b91c2-5660-4be5-8bb4-01f4cbbdf937 info Authenticated as 21236f3e-fb2c-41fd-b6d8-bf19ffaefb2d@abc
Jan 10 21:41:34 mod_bosh info New BOSH session, assigned it sid ‘9984daa5-6250-47f1-a958-b2e283d7d0ca’
Jan 10 21:41:35 bosh9984daa5-6250-47f1-a958-b2e283d7d0ca info Authenticated as 06e07c57-8999-4db8-9e2c-343acfa99f82@abc
Jan 10 21:41:46 bosh9984daa5-6250-47f1-a958-b2e283d7d0ca info BOSH client disconnected
Jan 10 21:41:46 mod_bosh info Client tried to use sid ‘9984daa5-6250-47f1-a958-b2e283d7d0ca’ which we don’t know about
Jan 10 21:42:56 mod_bosh info New BOSH session, assigned it sid ‘9660d2a4-cdc6-4849-b87e-37314b12431a’
Jan 10 21:42:56 bosh9660d2a4-cdc6-4849-b87e-37314b12431a info Authenticated as 30ebb656-acf3-4412-a36b-47b2b4624e60@abc
Jan 10 21:43:09 bosh9660d2a4-cdc6-4849-b87e-37314b12431a info BOSH client disconnected
Jan 10 21:43:09 mod_bosh info Client tried to use sid ‘9660d2a4-cdc6-4849-b87e-37314b12431a’ which we don’t know about
Jan 10 21:43:09 mod_bosh info Client tried to use sid ‘9660d2a4-cdc6-4849-b87e-37314b12431a’ which we don’t know about


the connection made on Jan 10 21:24:14 is the one using mobile app, the connection was lost on Jan 10 21:41:46, followed by
“Jan 10 21:41:46 mod_bosh info Client tried to use sid ‘9984daa5-6250-47f1-a958-b2e283d7d0ca’ which we don’t know about”

Does anyone have same experience?
Or, does anyone have any ideas about how to fix it?

Thank you!