Jitsi -meet-server-failing-to-connect-more-than-two-participents

I need an urgent help I installed JitsiMeet at aws. I am unable to do conference with more that 2 person.
The installation was without any errors and running fine when 2 users are login.
Please suggest the solutions.


Welcome to the community!

This is typically an issue with port 10000 being blocked. Check out the tip by @emrah, here:

By the way, the reason why conferences with only 2 people are working is because it’s using peer-2-peer (P2P) mode (bypassing your video bridge).

Hope this helps!

Thank for quick reply,
I have checked as aws , UDP/10000 is open.

please refer the attachment
when I spoke with aws support we have examined the following command and everything are in order

sudo systemctl status prosody.service
sudo systemctl status jicofo.service
sudo systemctl status jitsi-videobridge2.service

Results are

sudo systemctl status prosody.service
● prosody.service - LSB: Prosody XMPP Server
Loaded: loaded (/etc/init.d/prosody; generated)
Active: active (running) since Mon 2020-08-03 03:54:16 UTC; 9min ago
Docs: man:systemd-sysv-generator(8)
Process: 1182 ExecStart=/etc/init.d/prosody start (code=exited, status=0/SUCCESS)
Tasks: 1 (limit: 65000)
CGroup: /system.slice/prosody.service
└─1350 lua5.1 /usr/bin/prosody

sudo systemctl status jitsi-videobridge2.service

● jitsi-videobridge2.service - Jitsi Videobridge
Loaded: loaded (/lib/systemd/system/jitsi-videobridge2.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2020-08-03 03:54:16 UTC; 9min ago
Process: 1198 ExecStartPost=/bin/bash -c echo $MAINPID > /var/run/jitsi-videobridge/jitsi-videobridge.pid (code=exited, status=0/SUCCESS)
Main PID: 1197 (java)
Tasks: 33 (limit: 65000)
CGroup: /system.slice/jitsi-videobridge2.service
└─1197 java -Xmx3072m -XX:+UseConcMarkSweepGC -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/tmp -Djdk.tls.ephemeralDHKeySize=2048 -Dnet.java.s

please advise

Join the same meeting from 3 browser tabs and capture the logs from the time you join the meeting. Then upload your jicofo and jvb logs as attachments.

Videobridge logs:

Jicofo logs:

Feel free to write me directly, if you want. We can work through the details then post the resolution here if you prefer that.

Thanks for your time and reply ,
I have generated the logs
I am new to this forum.
Please let me know how to share the logs privately to you.