Jitsi Meet on Debian10: timeout for pair

Hello All,

I have a Jitsi Meet - now version 2.0.4 - on Debian 10.
At first everyone was happy with it, now a frequently get complaints about people dropping out of meetings and bad audio and video quality.

I suspect this could be because at first everybody was at home but lately people come back to the office where there are behind a nat firewall.

The EM I’m seeing in /var/log/jitsi/jvb.log:

2020-06-09 10:25:45.075 INFO: [37172] [confId=424b6b03c2e5be27 gid=ffc7f0 conf_name=] Conference.dominantSpeakerChanged#446: ds_change ds_id=3f7b2f4b
2020-06-09 10:25:45.415 INFO: [37293] [confId=424b6b03c2e5be27 gid=ffc7f0 stats_id=Pattie-5Y2 conf_name=
**** ufrag=2ajg61eabvp6e5 epId=9417d95e local_ufrag=2ajg61eabvp6e5] ConnectivityCheckClient.processTimeout#857: timeout for pair: [2a01:4f9:c010:1e30:0:0:0:1]:10000/udp/host -> [2a02:1810:c3f:7200:d592:9d49:c644:9c76]:35000/udp/host (stream-9417d95e.RTP), failing.

So what I’m seeing is the domintspeakerchanged message and the timeout for pair message.

The firewall on the Jitsi server ( Shorewall ) is set to open ports udp 10000 to 30000.

Can anyone help on this issue?

Greetings, J

It seems that you need to add the followings to /etc/jitsi/videobridge/sip-communicator.properties

org.ice4j.ice.harvest.NAT_HARVESTER_LOCAL_ADDRESS
org.ice4j.ice.harvest.NAT_HARVESTER_PUBLIC_ADDRESS

Hello,

thanks for helping me out.
I’ ve added this and restarted;

the Conference.dominantSpeakerChanged#446: is still there, but the other EM is gone.
I will collect feedback from the users.

Many thanks.
Greetings, J.

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Same here. We were using Jitsi Meet for weeks without trouble and suddenly people are dropping out of conferences.

We are already using the TCP harvester (we have dedicated IPs for the harvester so that we can run it on port 443):

org.jitsi.videobridge.DISABLE_TCP_HARVESTER=false
org.jitsi.videobridge.TCP_HARVESTER_PORT=443
org.ice4j.ice.harvest.ALLOWED_ADDRESSES=our_ipv4_ip;our_ipv6_ip

I think this might be related to an update of the videobridge, I’ll try to downgrade and see if that helps.