Jitsi-meet does not work properly after install

meet

#1

I’ve only followed quick install manual from github.
When I’m trying to get web page from local network - it appears, but if second person will try to join the room he only will see “You have been disconnected. You may want to check your network connection. Reconnecting in 5 sec…”.

Also web page is not accessible from outside of local network by url. Only message “You have been disconnected…” appears.

Also when I’m trying to get page by external IP I also can see main page and create room, but if second person joining this room - for this time room creator will be the one who will see “You have been disconnected.” message

SSL cert and key generated properly.

System info
         Chassis: vm
  Virtualization: vmware
Operating System: Ubuntu 18.04.1 LTS
          Kernel: Linux 4.15.0-43-generic
    Architecture: x86-64
/var/log/jitsi/jvb.log
JVB 2019-01-10 16:45:02.218 FINE: [1] org.jitsi.videobridge.xmpp.ComponentImpl.closeQueue() Closing queue...
JVB 2019-01-10 16:45:02.700 INFO: [1] util.NetworkUtils.<clinit>().117 java.net.preferIPv6Addresses=null
JVB 2019-01-10 16:45:02.742 INFO: [1] util.NetworkUtils.<clinit>().118 java.net.preferIPv4Stack=null
SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/usr/share/jitsi-videobridge/lib/slf4j-jdk14-1.7.7.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/usr/share/jitsi-videobridge/lib/slf4j-simple-1.6.1.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
SLF4J: Actual binding is of type [org.slf4j.impl.JDK14LoggerFactory]
JVB 2019-01-10 16:45:03.142 SEVERE: [12] org.jitsi.impl.osgi.framework.BundleImpl.start() Error starting bundle: null
java.lang.ClassNotFoundException: org.jitsi.eventadmin.Activator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
JVB 2019-01-10 16:45:03.158 SEVERE: [12] org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged() Error changing start level
org.osgi.framework.BundleException: BundleActivator.start
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:327)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
Caused by: java.lang.ClassNotFoundException: org.jitsi.eventadmin.Activator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        ... 5 more
JVB 2019-01-10 16:45:03.162 SEVERE: [12] org.jitsi.impl.osgi.framework.BundleImpl.start() Error starting bundle: null
java.lang.ClassNotFoundException: org.jitsi.service.libjitsi.LibJitsiActivator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
JVB 2019-01-10 16:45:03.164 SEVERE: [12] org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged() Error changing start level
org.osgi.framework.BundleException: BundleActivator.start
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:327)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
Caused by: java.lang.ClassNotFoundException: org.jitsi.service.libjitsi.LibJitsiActivator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        ... 5 more
/var/log/jitsi/jicofo.log
Jicofo 2019-01-10 16:44:32.893 SEVERE: [12] org.jitsi.impl.osgi.framework.BundleImpl.start() Error starting bundle: null
java.lang.ClassNotFoundException: org.jitsi.service.libjitsi.LibJitsiActivator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
Jicofo 2019-01-10 16:44:32.936 SEVERE: [12] org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged() Error changing start level
org.osgi.framework.BundleException: BundleActivator.start
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:327)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
Caused by: java.lang.ClassNotFoundException: org.jitsi.service.libjitsi.LibJitsiActivator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        ... 5 more
Jicofo 2019-01-10 16:44:32.941 SEVERE: [12] org.jitsi.impl.osgi.framework.BundleImpl.start() Error starting bundle: null
java.lang.ClassNotFoundException: net.java.sip.communicator.util.UtilActivator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
Jicofo 2019-01-10 16:44:32.942 SEVERE: [12] org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged() Error changing start level
org.osgi.framework.BundleException: BundleActivator.start
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:327)
        at org.jitsi.impl.osgi.framework.launch.FrameworkImpl.startLevelChanged(FrameworkImpl.java:472)
        at org.jitsi.impl.osgi.framework.startlevel.FrameworkStartLevelImpl$Command.run(FrameworkStartLevelImpl.java:137)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.runInThread(AsyncExecutor.java:122)
        at org.jitsi.impl.osgi.framework.AsyncExecutor.access$000(AsyncExecutor.java:28)
        at org.jitsi.impl.osgi.framework.AsyncExecutor$1.run(AsyncExecutor.java:231)
Caused by: java.lang.ClassNotFoundException: net.java.sip.communicator.util.UtilActivator
        at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:583)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:499)
        at org.jitsi.impl.osgi.framework.BundleImpl.loadClass(BundleImpl.java:237)
        at org.jitsi.impl.osgi.framework.BundleImpl.start(BundleImpl.java:305)
        ... 5 more

#2

Neither jicofo, neither the bridge are running, as you can see.
My recommendation is to use the quick install method and not try using the manual not recommended method.


#3

Thank you for responding.

Both services are running, but users cant use conference rooms.
Used “quick install” guide.


#4

Can you check which java version you have installed? The output of $ java -version, should be java-8.


#5
openjdk 10.0.2 2018-07-17
OpenJDK Runtime Environment (build 10.0.2+13-Ubuntu-1ubuntu0.18.04.4)
OpenJDK 64-Bit Server VM (build 10.0.2+13-Ubuntu-1ubuntu0.18.04.4, mixed mode)

#6

Can you switch to java8 and try again, just restarting the services? This should fix it.