Jitsi docker setup no sound, no video

[Danila_Bondarenko]

I am using Self-Hosting Guide - Docker stable-8319 release, connections through the browser work fine, but when connecting through a mobile app written in flutter the user cannot hear or see other users. At the same time when using https://meet.jit.si/ from the same app on flutter everything works fine. What can be the reason ?

[damencho]

When you are tearing through the browser are 3 participants working?

[Danila_Bondarenko]

I checked this, with more than 2 users in a room the same problem occurs

[damencho]

This means media is not reaching jvb from public address to jvb on port UDP 10000.

[corby]

@Danila_Bondarenko Welcome to the community!!

Give this topic a look:

Tip: how to check UDP/10000 connectivity

On the server side Install ngrep apt-get install ngrep and start to watch the UDP/10000 traffic ngrep -q 'is accessable' udp port 10000 On the client side Install netcat apt-get install netcat and send a message to the server through UDP/10000 echo 'yes, it is accessable' | nc -u your.server.com 10000 Result If you can see the sent message on the server side, this means that there is no UDP/10000 connectivity problem between this client and the server.

[Danila_Bondarenko]

Thank you for your help, opening JVB_PORT improved the situation. Now >2 clients are working via web browser and also web + android.
But still no sound from microphone and video:
web+ios
android+ios
web+android+web

web+ios, works fine on your servers (https://meet.jit.si/)

What can be the reason ?