[jitsi-dev] Simple but important user interface request


#1

Dear Jitsi developers,

I would like to propose a simple but very important request regarding the user interface: When deleting an account in Tools -> Preferences -> User accounts, please add a pop-up window warning the user that he/she will also lose all contacts connected to this particular account. The user should also be advised to back-up all contacts before deleting the account. Currently, if a user deletes an account, there is no warning at all and the user is not aware that the contacts are also deleted.

Story behind: This morning, I wanted to solve smaller connectivity problems with one of the SIP-accounts. It seems that I misconfigured the account so much that it did not connect at all. I thought that the easiest way would be to delete the account and newly set it up. Well, I wasn't aware that the contacts will be gone. I was happy that I did an back-up two days ago.

Thanks and kind regards,
Gerald


#2

Hello,

adding to my previous email, I would like to propose how a solution to my request could look like. When deleting an account, Jitsi tells me following: "Sind Sie sicher, dass Sie dieses Konto entfernen wollen" (German) = "Are you sure that you want delete this account?".

In my opinion this should be changed to:

"Are you sure that you want delete this account?
_Warning_: Deleting the account also deletes the contacts being associated with this account. For example, if you delete the account "sip.yourserver.com" also the contact "bill.gates@sip.yourserver.com" will be deleted. If you want to make a back-up of the file containing the contacts, please see the instructions here: [Link to the Jitsi website describing the back-up of the backup of the contactlist.xml in Windows, Linux, MacOS]"

What do you think about this proposal? Of course, there could be better solutions, such as an export-import of Jitsi contacts feature or that Jitsi simply does not delete "dead" contacts, but this could be a start.

Kind regards,
Gerald

···

Am 13.06.2011 09:41, schrieb Gerald Leppert:

Dear Jitsi developers,

I would like to propose a simple but very important request regarding the user interface: When deleting an account in Tools -> Preferences -> User accounts, please add a pop-up window warning the user that he/she will also lose all contacts connected to this particular account. The user should also be advised to back-up all contacts before deleting the account. Currently, if a user deletes an account, there is no warning at all and the user is not aware that the contacts are also deleted.

Story behind: This morning, I wanted to solve smaller connectivity problems with one of the SIP-accounts. It seems that I misconfigured the account so much that it did not connect at all. I thought that the easiest way would be to delete the account and newly set it up. Well, I wasn't aware that the contacts will be gone. I was happy that I did an back-up two days ago.

Thanks and kind regards,
Gerald


#3

I do not know if such a danger also exists for other types of accounts
than SIP.

This problem it does not exist for XMPP accounts because the contacts
are stored on the server and they are not deleted when the account is
removed from the client system (which is not the same as a deletion of
the account on the server, many XMPP servers do not even allow deleting
accounts).

For contacts which are only stored in the client system maybe a checkbox
("Do you also want to delete the contacts for this SIP account?") with
corresponding functionality might be helpful.

Cheers,
Andreas

···

---

Am 16.06.2011 13:58, schrieb Gerald:

Hello,

adding to my previous email, I would like to propose how a solution to
my request could look like. When deleting an account, Jitsi tells me
following: "Sind Sie sicher, dass Sie dieses Konto entfernen wollen"
(German) = "Are you sure that you want delete this account?".

In my opinion this should be changed to:

"Are you sure that you want delete this account?
_Warning_: Deleting the account also deletes the contacts being
associated with this account. For example, if you delete the account
"sip.yourserver.com" also the contact "bill.gates@sip.yourserver.com"
will be deleted. If you want to make a back-up of the file containing
the contacts, please see the instructions here: [Link to the Jitsi
website describing the back-up of the backup of the contactlist.xml in
Windows, Linux, MacOS]"

What do you think about this proposal? Of course, there could be
better solutions, such as an export-import of Jitsi contacts feature
or that Jitsi simply does not delete "dead" contacts, but this could
be a start.

Kind regards,
Gerald

Am 13.06.2011 09:41, schrieb Gerald Leppert:

Dear Jitsi developers,

I would like to propose a simple but very important request regarding
the user interface: When deleting an account in Tools -> Preferences
-> User accounts, please add a pop-up window warning the user that
he/she will also lose all contacts connected to this particular
account. The user should also be advised to back-up all contacts
before deleting the account. Currently, if a user deletes an account,
there is no warning at all and the user is not aware that the
contacts are also deleted.

Story behind: This morning, I wanted to solve smaller connectivity
problems with one of the SIP-accounts. It seems that I misconfigured
the account so much that it did not connect at all. I thought that
the easiest way would be to delete the account and newly set it up.
Well, I wasn't aware that the contacts will be gone. I was happy that
I did an back-up two days ago.

Thanks and kind regards,
Gerald


#4

Hi Andreas,

this solution would be even better. I like the idea.

Cheers,
Gerald

···

Am 16.06.2011 20:09, schrieb Andreas Kuckartz:

I do not know if such a danger also exists for other types of accounts
than SIP.

This problem it does not exist for XMPP accounts because the contacts
are stored on the server and they are not deleted when the account is
removed from the client system (which is not the same as a deletion of
the account on the server, many XMPP servers do not even allow deleting
accounts).

For contacts which are only stored in the client system maybe a checkbox
("Do you also want to delete the contacts for this SIP account?") with
corresponding functionality might be helpful.

Cheers,
Andreas
---

Am 16.06.2011 13:58, schrieb Gerald:

Hello,

adding to my previous email, I would like to propose how a solution to
my request could look like. When deleting an account, Jitsi tells me
following: "Sind Sie sicher, dass Sie dieses Konto entfernen wollen"
(German) = "Are you sure that you want delete this account?".

In my opinion this should be changed to:

"Are you sure that you want delete this account?
_Warning_: Deleting the account also deletes the contacts being
associated with this account. For example, if you delete the account
"sip.yourserver.com" also the contact "bill.gates@sip.yourserver.com"
will be deleted. If you want to make a back-up of the file containing
the contacts, please see the instructions here: [Link to the Jitsi
website describing the back-up of the backup of the contactlist.xml in
Windows, Linux, MacOS]"

What do you think about this proposal? Of course, there could be
better solutions, such as an export-import of Jitsi contacts feature
or that Jitsi simply does not delete "dead" contacts, but this could
be a start.

Kind regards,
Gerald

Am 13.06.2011 09:41, schrieb Gerald Leppert:

Dear Jitsi developers,

I would like to propose a simple but very important request regarding
the user interface: When deleting an account in Tools -> Preferences
-> User accounts, please add a pop-up window warning the user that
he/she will also lose all contacts connected to this particular
account. The user should also be advised to back-up all contacts
before deleting the account. Currently, if a user deletes an account,
there is no warning at all and the user is not aware that the
contacts are also deleted.

Story behind: This morning, I wanted to solve smaller connectivity
problems with one of the SIP-accounts. It seems that I misconfigured
the account so much that it did not connect at all. I thought that
the easiest way would be to delete the account and newly set it up.
Well, I wasn't aware that the contacts will be gone. I was happy that
I did an back-up two days ago.

Thanks and kind regards,
Gerald


#5

Yup, sounds reasonable.

Looking forward to a patch.

Emil

На 17.06.11 22:55, Gerry T. написа:

···

Hi Andreas,

this solution would be even better. I like the idea.

Cheers,
Gerald

Am 16.06.2011 20:09, schrieb Andreas Kuckartz:

I do not know if such a danger also exists for other types of accounts
than SIP.

This problem it does not exist for XMPP accounts because the contacts
are stored on the server and they are not deleted when the account is
removed from the client system (which is not the same as a deletion of
the account on the server, many XMPP servers do not even allow deleting
accounts).

For contacts which are only stored in the client system maybe a checkbox
("Do you also want to delete the contacts for this SIP account?") with
corresponding functionality might be helpful.

Cheers,
Andreas
---

Am 16.06.2011 13:58, schrieb Gerald:

Hello,

adding to my previous email, I would like to propose how a solution to
my request could look like. When deleting an account, Jitsi tells me
following: "Sind Sie sicher, dass Sie dieses Konto entfernen wollen"
(German) = "Are you sure that you want delete this account?".

In my opinion this should be changed to:

"Are you sure that you want delete this account?
_Warning_: Deleting the account also deletes the contacts being
associated with this account. For example, if you delete the account
"sip.yourserver.com" also the contact "bill.gates@sip.yourserver.com"
will be deleted. If you want to make a back-up of the file containing
the contacts, please see the instructions here: [Link to the Jitsi
website describing the back-up of the backup of the contactlist.xml in
Windows, Linux, MacOS]"

What do you think about this proposal? Of course, there could be
better solutions, such as an export-import of Jitsi contacts feature
or that Jitsi simply does not delete "dead" contacts, but this could
be a start.

Kind regards,
Gerald

Am 13.06.2011 09:41, schrieb Gerald Leppert:

Dear Jitsi developers,

I would like to propose a simple but very important request regarding
the user interface: When deleting an account in Tools -> Preferences
-> User accounts, please add a pop-up window warning the user that
he/she will also lose all contacts connected to this particular
account. The user should also be advised to back-up all contacts
before deleting the account. Currently, if a user deletes an account,
there is no warning at all and the user is not aware that the
contacts are also deleted.

Story behind: This morning, I wanted to solve smaller connectivity
problems with one of the SIP-accounts. It seems that I misconfigured
the account so much that it did not connect at all. I thought that
the easiest way would be to delete the account and newly set it up.
Well, I wasn't aware that the contacts will be gone. I was happy that
I did an back-up two days ago.

Thanks and kind regards,
Gerald

--
Emil Ivov, Ph.D. 67000 Strasbourg,
Project Lead France
Jitsi
emcho@jitsi.org PHONE: +33.1.77.62.43.30
http://jitsi.org FAX: +33.1.77.62.47.31