[jitsi-dev] Roster problem with Cisco IM&P servers since 2.8


#1

Hi folks,

Sometime around the release of 2.8 (sorry, I don't recall exactly when), Jitsi started failing to load my roster when I log into a Cisco IM&P Jabber server. You will see from the logs that the request for the roster is refused, and a null pointer exception occurs at org.jivesoftware.smack.AbstractConnection.getRoster(AbstractConnection.java:406).

Current OS Windows 10
Jitsi version 2.10 (latest x64)

Contents of the log directory are attached.

Thanks,
Nicholas

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Nicholas Petreley
Technical Writer
npetrele@cisco.com<mailto:npetrele@cisco.com>
Tel: +1 512 378 2786

Cisco Systems, Inc.

United States
cisco.com

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jitsi.zip (11.9 KB)


#2

Could you please open an issue on Github and attach your logs there?
I will probably defer this until we can handle the upgrade to Smack 4.2 though.

Is it somehow possible to connect to such a server without too much effort?

Thanks,
Ingo

Freundliche Grüsse,
Ingo Bauersachs

-- sent from my mobile

···

On 16 May 2017, at 05:35, Nicholas Petreley -X (npetrele - KPI CONSULTING at Cisco) <npetrele@cisco.com> wrote:

Hi folks,

Sometime around the release of 2.8 (sorry, I don’t recall exactly when), Jitsi started failing to load my roster when I log into a Cisco IM&P Jabber server. You will see from the logs that the request for the roster is refused, and a null pointer exception occurs at org.jivesoftware.smack.AbstractConnection.getRoster(AbstractConnection.java:406).

Current OS Windows 10
Jitsi version 2.10 (latest x64)

Contents of the log directory are attached.

Thanks,
Nicholas

<image001.jpg>

Nicholas Petreley
Technical Writer
npetrele@cisco.com
Tel: +1 512 378 2786
Cisco Systems, Inc.

United States
cisco.com
<image002.gif>Think before you print.
This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message.
Please click here for Company Registration Information.

<jitsi.zip>
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