[jitsi-dev] Problems with Jitsi 2.2

Archive
#1

Hi there,
I just tried Jitsi again and encountered the same problems multiple
times.

Setup:
Here it is Arch Linux, Jitsi 2.2, Portaudio, behind a university
firewall.

My partner uses Linux Mint, Jitsi 2.2, Pulseaudio, and some DSL
connection

Text messages via XMPP work fine.

Problems:
1) My partner can't initiate calls to me, but I can initiate calls to
my partner.

2) Once my partner accepts the call, the PulseAudio mic volume jumps to
100%, internal mic boost is enabled and the audio I receive is a
horrible mess, almost static (see some other mail). Once the mic volume
is set to 25% or below, internal mic boost is off and the sound is fine.

3) After a few minutes of video call, the audio from my partner to me
suddenly goes mute, but my partner can still hear me. Video keeps going
fine.

4) After 3) has happened, all sounds on my side are choppy, even the
notification test stuff in the options and no matter which of my two
sound cards I use. The only cure I found so far: delete my .jitsi,
afterwards that problem is gone.

5) After 3) and even after 4), my partner doesn't receive the call. The
only cure I found so far: my partner has to delete .jitsi, afterwards
it works again.

I would appreciate any help, as getting the call interrupted every few
minutes and having to delete the config doesn't help the experience. I
have my apparently corrupted .jitsi here if that is of any use, and
since deleting it solves issues there has to be something wrong in
there. If you think that folder or a config file therein might help
fix the bugs, please tell me and I'll send it to you. Please tell me
if you also need my partners corrupted .jitsi, but obtaining it might
take a few days.

Regards,
Philipp

#2

Philipp,

There are previous threads on this topic. Apparently the cause is
unknow, and not reproducable on all systems.

Are you using the PortAudio driver or the PulseAudio driver (in Tools >
Options > Audio)?

Have you tried a nightly build?

Anything showing up in the logs.

David

#3

Thanks David,

sorry for the slow response, I compared .jitsi directories and config
files, but there are such huge amounts of... stuff... in there that
it's impossible for me to tell what might be significant. The next time
I get the chance to test I will try to delete various parts of
the .jitsi and try to narrow the issue down this way.

I'm using PortAudio, my partner PulseAudio. I tried a nightly build on
my side a few weeks ago, and my issue was still there. In other words,
I had my issue with the stuttering sound, installed nightly, and the
problem remained.

The logs, especially when my problem occurs, are full of exceptions
(claiming that it's an internal portaudio error, something I don't
buy, since at the same time audacity worked fine). I sent some of this
to the list a while ago I think, but I can certainly provide logs after
the next test.

I may be able to test sometime this week.

Regards,
Philipp

···

On Thu, 26 Sep 2013 10:10:01 -0500 David Bolton <davidkbolton@gmail.com> wrote:

Philipp,

There are previous threads on this topic. Apparently the cause is
unknow, and not reproducable on all systems.

Are you using the PortAudio driver or the PulseAudio driver (in Tools
> Options > Audio)?

Have you tried a nightly build?

Anything showing up in the logs.

David