[jitsi-dev] No opened data channels found!


#1

Hello, I install jitsi meet on Debian 8 according to the quick install documents .it works fine in local network ,but when in install it in the
public network (Internet), I cannot see any participant in the browser and it throw some errors every time I click the Fellow Jitster areal
following is the detail:

Logger.js:125 [modules/util/helpers.js] <a>: Error: No opened data channels found!
at r.send (DataChannels.js:265)
at r._onXXXEndpointChanged (DataChannels.js:232)
at r.sendPinnedEndpointMessage (DataChannels.js:200)
at t.value (RTC.js:167)
at o.pinParticipant (JitsiConference.js:641)
at n.<anonymous> (conference.js:1501)
at n.emit (events.js:84)
at Object.handleVideoThumbClicked (VideoLayout.js:389)
at HTMLSpanElement.i (RemoteVideo.js:490)
i @ Logger.js:125
a @ helpers.js:40
(anonymous) @ conference.js:1503
n.emit @ events.js:84
handleVideoThumbClicked @ VideoLayout.js:389
i @ RemoteVideo.js:490
Logger.js:125 [JitsiMeetJS.js] <Object.getGlobalOnErrorHandler>: UnhandledError: Script: null Line: null Column: null StackTrace: Error: No opened data channels found!
at r.send (DataChannels.js:265)
at r._onXXXEndpointChanged (DataChannels.js:232)
at r.sendPinnedEndpointMessage (DataChannels.js:200)
at t.value (RTC.js:167)
at o.pinParticipant (JitsiConference.js:641)
at n.<anonymous> (conference.js:1501)
at n.emit (events.js:84)
at Object.handleVideoThumbClicked (VideoLayout.js:389)
at HTMLSpanElement.i (RemoteVideo.js:490)

please help me. thanks.


#2

Hi,

Most probably you have a network configuration issue for the
videobridge. If the bridge is on a public address, make sure the
firewall is open for its 4443(or 443 for the tcp support) and udp
10000-20000. If it is on a private address you need to make sure those
ports are forwarded to that machine and jvb is configured to know its
private and public address, checkout
https://github.com/jitsi/jitsi-videobridge/blob/master/doc/tcp.md and
the properties: NAT_HARVESTER_LOCAL_ADDRESS and
NAT_HARVESTER_PUBLIC_ADDRESS.

Regards
damencho

ยทยทยท

On Thu, Jan 5, 2017 at 4:38 AM, yicheng li <rtjava@hotmail.com> wrote:

Hello, I install jitsi meet on Debian 8 according to the quick install documents .it works fine in local network ,but when in install it in the
public network (Internet), I cannot see any participant in the browser and it throw some errors every time I click the Fellow Jitster areal
following is the detail:

Logger.js:125 [modules/util/helpers.js] <a>: Error: No opened data channels found!
at r.send (DataChannels.js:265)
at r._onXXXEndpointChanged (DataChannels.js:232)
at r.sendPinnedEndpointMessage (DataChannels.js:200)
at t.value (RTC.js:167)
at o.pinParticipant (JitsiConference.js:641)
at n.<anonymous> (conference.js:1501)
at n.emit (events.js:84)
at Object.handleVideoThumbClicked (VideoLayout.js:389)
at HTMLSpanElement.i (RemoteVideo.js:490)
i @ Logger.js:125
a @ helpers.js:40
(anonymous) @ conference.js:1503
n.emit @ events.js:84
handleVideoThumbClicked @ VideoLayout.js:389
i @ RemoteVideo.js:490
Logger.js:125 [JitsiMeetJS.js] <Object.getGlobalOnErrorHandler>: UnhandledError: Script: null Line: null Column: null StackTrace: Error: No opened data channels found!
at r.send (DataChannels.js:265)
at r._onXXXEndpointChanged (DataChannels.js:232)
at r.sendPinnedEndpointMessage (DataChannels.js:200)
at t.value (RTC.js:167)
at o.pinParticipant (JitsiConference.js:641)
at n.<anonymous> (conference.js:1501)
at n.emit (events.js:84)
at Object.handleVideoThumbClicked (VideoLayout.js:389)
at HTMLSpanElement.i (RemoteVideo.js:490)

please help me. thanks.

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